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Chapter 2

Chapter 2. The Well-Being of the EMT-Basic. Topics. 2. Emotional Aspects of EMS Stressful Situations and Stress Management Scene Safety Enrichment Information. Emotional Aspects of EMS. 2.

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Chapter 2

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  1. Chapter 2 The Well-Being of the EMT-Basic Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  2. Topics 2 • Emotional Aspects of EMS • Stressful Situations and Stress Management • Scene Safety • Enrichment Information Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  3. Emotional Aspects of EMS 2 • People utilize EMS when there is a crisis, and often, this crisis affects not only the patient but the family as well. • The EMT-B serves an important role in helping those people to handle these highly emotional situations. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  4. Emotional Aspects of EMS 2 • Death and dying are unfortunate but daily occurrences. • Five emotional stages • Denial (“Not me.”) • Anger (“Why me?”) • Bargaining (“Okay, but first let me…”) • Depression (“Okay, but I haven’t…”) • Acceptance (“Okay, I am not afraid.”) Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  5. Emotional Aspects of EMS 2 • Dealing with the dying patient, family, and bystanders • Maintain patient's dignity • Show respect • Communicate well • Allow family/friends to express themselves Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  6. Emotional Aspects of EMS 2 • Dealing with the dying patient, family, and bystanders • Listen empathetically. • Do not give false assurances. • Use gentle tone of voice and touch as appropriate. • Extend comfort to the family. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  7. Emotional Aspects of EMS 2 • Highly stressful situations • Affect the patient as well as the care providers. • EMT-Bs need to be able to handle these stressors. • The EMT-B can witness more stressful situations in a month than most would in a lifetime. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  8. Emotional Aspects of EMS 2 • Highly stressful situations commonly encountered • Job related • Long hours • Low recognition • Boredom between calls • Critical decision making • Being responsible for another’s life • Fear of making critical error • Witnessing death Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  9. Emotional Aspects of EMS 2 • Highly stressful situations commonly encountered • Call (job) related • Multiple casualty incidents (MCIs) • Abuse and neglect of life • Infant and children emergencies • Injury or death of coworker • Caring for friend or relative • Graphic traumatic injuries or catastrophic illnesses Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  10. Emotional Aspects of EMS 2 • Stress management • Due to the type of work, without proper identification and management, excessive stress can lead to “burnout.” • Learn to recognize these signs in yourself as well as those you work with. • Do not be afraid to seek professional help. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  11. Emotional Aspects of EMS 2 • Recognizing warning signs of stress • Irritability towards others • Inability to concentrate • Insomnia • Anxiety • Loss of appetite • Excessive guilt • Feelings of isolation • Loss of interest in work • Diminished sexual desire or interest Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  12. Emotional Aspects of EMS 2 • Making lifestyle changes to help manage stress in your life • Be attentive to your diet. • Exercise often. • Learn relaxation techniques. • Avoid inappropriate “self-medication.” • Keep balance in your life with your other commitments. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  13. Emotional Aspects of EMS 2 • Stress in your family and friends can occur to an extent from the nature of your work. • Lack of understanding (of the nature of your work). • Fear of separation from you (long hours of job). • Fear of injury/death to you (from potential dangers you face). • Inability to plan (due to unforseeability of emergencies). • Inability to share (difficulty in communicating what you witness in an understandable way to family). Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  14. Emotional Aspects of EMS 2 • Changes to make at work, that work • “Buddy” system with a coworker. • Encourage and support coworkers in general. • Allow yourself breaks. • Request shifts that increase your time with family. • Rotate, if possible, to another station with a lower call volume periodically. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  15. Emotional Aspects of EMS 2 • Critical incident stress • A critical incident is one that causes interference in your ability to perform your duties. • Death of a coworker in the line of duty • Death of a patient after intense rescue efforts • Events in which your life is threatened or harmed • Multiple casualty incidents • Sudden death of a baby or infant Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  16. Emotional Aspects of EMS 2 • How to deal with stress from critical incidents • Critical incident stress management • Critical incident defusing (immediate – within 1-4 hours of event) • Critical incident stress debriefing (within 24-72 hours from event) Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  17. Scene Safety 2 • Keeping yourself and your patient free from danger while on scene is but one aspect of scene safety. • This also involves taking appropriate measures to protect yourself from pathogens. • Pathogens are microorganisms such as bacteria or viruses that are capable of spreading disease. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  18. Scene Safety 2 • How disease (pathogens) can spread • Blood to blood contact • Contact with open wounds and exposed tissue • Indirectly by way of a contaminated needle • Through the air by coughing or sneezing • Exhalation of infected droplets that are then breathed into the respiratory tree of another Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  19. Scene Safety 2 • Body Substance Isolation (BSI) • Requirement by OSHA. • EMS personnel must also be notified when they have contact with patients with communicable diseases. • BSI precautions are taken by using Personal Protective Equipment (PPE). Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  20. Scene Safety 2 • PPE and other BSI precautions • Hand washing • Eye protection • Protective gloves Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  21. Scene Safety 2 • PPE and other BSI precautions • Gowns • Masks Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  22. Scene Safety 2 • PPE and other BSI precautions • Use disposable equipment when possible. • Change uniform when soiled. • Document well any actual or potential exposures. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  23. Scene Safety 2 • Advanced safety precautions • Protection from common diseases (immunizations) • Yearly Mantoux test • Following company and/or state reporting exposure plans Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  24. Scene Safety 2 • Protecting yourself from accidental injury • Your most important concern! • Scenes can be (or become) dangerous. • Rescue operations • Hazardous materials • Violence • Environmental extremes Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  25. Scene Safety 2 • Hazardous materials Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  26. Scene Safety 2 • Rescue situations Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  27. Scene Safety 2 • Protective outerwear for specific needs Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  28. Scene Safety 2 • Violence and Crime • May erupt with or without warning. • Enlist law enforcement early. • Never enter a scene which you do not feel comfortable with until police arrive. • Whenever possible, try to protect the integrity of a crime scene. Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  29. Enrichment 2 • Hepatitis B • Disease process • Mode of communication • Personal protection • Signs and symptoms of infection • Reporting and treatment Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  30. Enrichment 2 • Tuberculosis • Disease process • Mode of communication • Personal protection • Signs and symptoms • Reporting and treatment Prehospital Emergency Care 7e Mistovich/Hafen/Karren

  31. Enrichment 2 • Acquired Immune Deficiency Syndrome (AIDS) • Disease process • Mode of communication • Personal protection • Signs and symptoms • Reporting and treatment Prehospital Emergency Care 7e Mistovich/Hafen/Karren

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