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iPECS eMG80 Introduction. September 2013. Contents. Background Highlights Product Overview Value Proposition Competitive Advantages Line-up plan Launching plan Promotion Idea Wrap-up. Background – Market update. Small SMB still big market for us – almost 50% of total SMB markets
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iPECS eMG80 Introduction September 2013
Contents • Background • Highlights • Product Overview • Value Proposition • Competitive Advantages • Line-up plan • Launching plan • Promotion Idea • Wrap-up
Background – Market update • Small SMB still big market for us – almost 50% of total SMB markets • Small Hybrid IP/TDM market stay important as a majority market for next several years • Growing demands on cost-effective VoIP and mobility in small hybrid TDM markets Global SMB Market (<100, M extensions) Global Small SMB Market (<30, by IP/TDM) 36.2M 31.0M 10.2M IP 8.7M 51~100 users 9.4M 8.0M 31~50 users TDM 80% 70% 16.6M (46%) 14.3M (46%) <30 users `08 `09 ‘10 `11 `12 `13 `14 `15 `16 `08 `09 `10 `11 `12 `13 `14 `15 `16 *Source : MZA, 2012
Background - Competitors • Competing against NEC, Panasonic, Siemens in Hybrid IP/TDM • NEC being aggressive with SL1000/1100 • Capacity is major advantage • BIG limitations in supporting VoIP and Mobility • Ericsson-LG • ipLDK-20/60 are getting old • CPU discontinuation for small Hybrid TDM systems > Hybrid IP/TDM Market Coverage MG 100port SL1000 SL1100 Aria- SOHO 60 50port TDA50 20 TES824 20port NEC Panasonic Ericsson-LG
Highlights • Hybrid IP PBX for small SMB • Sweet Spot is 5~50 user segments • Not only to replace L20/60, but also address a larger segment • 2 KSU architecture, 2 option slot per each KSU • LIK Call Source (LIK P6 features based on UCP P1 DB/Web-Admin framework) (74/140) *including Digital CO, IP and DECT 24/64 *TDM configuration only 12/32 20~50 user segment CO# / Ext# 12/48 6/24 8/24 5~20 user segment 12/32 0/08 6/24 8/16 ipLDK-20 ipLDK-60 iPECS eMG80
Highlights • flexible expandability • Max 74 trunks • Max 140 extensions • enhanced VoIP & Mobility • Max 16ch VoIP • - Built-in 8ch + External 8ch • In-house & Remote mobility • rich features and • applications • All LIK features (LIK P6) • All LIK compatible applications • Enhanced AA/VM • simple and easy management • New Web-Admin based on LIK • Install Wizard • Dual-language (English & Local) Stronger Competitiveness and Less Launching Cost
Product Overview – Hardware Items • 4 types of basic KSU • KSUA/AD for analog CO trunks (optional BRI trunks are possible) • KSUI/ID for ISDN and SIP trunks (optional analog trunks are possible) • Common type of EKSU KSU / EKSU H/W Options • eMG80-CH204 (2CO + 4 Hybrid) - for all KSU / EKSU • eMG80-CH408 (4CO + 8 Hybrid) – for all KSU / EKSU • eMG80-CS416 (4CO + 16 SLI) – for all KSU / EKSU, only 1 per KSU • eMG80-BH104 (1BRI + 4 Hybrid) – for all basic KSU only • eMG80-BH208 (2BRI + 8 Hybrid) – for all basic KSU only • *So also supported (on a board basis) • eMG80-PRIU (1PRI) – only for KSUI/KSUID, PRI/R2 • eMG80-BRIU2 (2BRI) – only for KSUI/KSUID • eMG80-HYB8 (8 Hybrid) – for all KSU / EKSU • eMG80-SLB16 (16 SLI) – for all KSU / EKSU • eMG80-WTIB4 – for Basic KSU • eMG80-VVMU – for Basic KSU • eMG80-MEMU – for Basic KSU • eMG80-KCC (KSU Cord Cover) • <Common used components> • L60-RMB, MG-CMU4 (50/12K/16K), AR-MODU EKSU (4CO + 8H) KSUA KSUAD KSUI KSUID (4CO + 1D7H) (4CO + 8D4S) (0 + 1D7H) (0 + 8D4S) CO & SIP Trunks ISDN & SIP Trunks *CMU-PR is embedded **Paging 1 port, External MOH 1 port , Relay 1 port,, Alarm 1 port Select best-fit KSU for your country
Product Overview - KSUA/KSUI • Mainly for Hybrid extension use without DECT • 1 MOH • 1 Paging • 1 Relay • 1 Alarm • 1 RS232 4CO 1D+7H 2 option slots with DECT [KSUA] without DECT • 1 MOH • 1 Paging • 1 Relay • 1 Alarm • 1 RS232 BRIU2 or PRIU (Option) 1D+7H 2 option slots with DECT [KSUI]
Product Overview - Flexible Installations • Desktop - Side by side installations only * No KSU/EKSU stacking on desktop • Wall mounting • 19” rack mounting – using a 19” rack mounting bracket (L60-RMB) Desktop Wall Mount 19” Rack Mount
Product Overview - Enhanced VoIP & VM • VVMU (VoIP and VM Unit) • Common Resource Unit for VoIP Channel ,Voice Mail Memory and Channel Expansion • Empty VoIP channel and VM default channel/storage • Need license for each required function (IPCL, VMCL, VMML) • All functions can be used at the same time • Mounted on basic KSU • MEMU (MEMory Unit) – No license required • Memory Expansion Unit for Voice Mail • Mounted on basic KSU Cost-effective and flexible VoIP and Voice Mail
Product Overview – Single System Software for Office & Hotel • Office and Hotel version of system software to be unified from iPECS eMG80 • Hotel feature package will be enabled by license • ADMIN STATION / ATTENDANTS • DEFAULT BUTTON CONFIGURATION • HOTEL SERVICE STATIONS • REGISTER HOTEL NAME • CHECK-IN / CHANGE ROOM STATUS • CHECK-OUT • ROOM CHARGE DISPLAY & DELETING SERVICE STATION’S SMDR RECORD • PRINT ROOM STATUS THROUGH RS232-C • INTERCOM CALL DISABLE / ENABLE • DEFAULT ROOM-TO-ROOM CALL GROUP • ONE-TIME CO CALL ENABLE • CHANGE LCD DISPLAY LANGUAGE • REGISTER BAR AND MINI-BAR CHARGE • MAID STATUS • MAID STATUS (CHOICE) – FOR CHECKING ROOM DISCREPANCY • BATH ALARM • ROOM RATE ASSIGN • DEFAULT CALL CHARGE RATE • BABY LISTENING • FEE FOR PART TIME • ADDITIONAL TAX FIELDS • CALL ANSWER RECOGNITION • AUTO INTERNAL SPEED DIRECTORY • MULTI FRONT DESK • DSS/DLS CONSOLES • SET CALL FORWARD • HOTEL SPECIFIC ITEMS • NATION SPECIFIC ITEMS • FORM FEED BUTTON • SUITE ROOM WITH PERSONAL GROUP • MOVE ROOM • Check Out SMS
Product Overview - Manuals • Manuals in Product Package • CD (English) • Installation Manual (IM) • Features and Operation (F&O) • Administration and Programming (A&P) • Quick Start Guide (QSG) – Installation/Board description/Install Wizard/Basic Program • Hard Copy (English) • Quick Start Guide (QSG) – Installation/Board description/Install Wizard/Basic Program • Service Manual in hard copy – Separate offering • Circuit diagram and description, Part list, Trouble shooting guide
Value Proposition 1-2-3-4 1 flexible expandability 2 enhanced VoIP & mobility 3 rich features and applications simple and easy to learn, install and manage 4
Sales Points 1 flexible expandability * Simultaneous calls
Sales Points 2 enhanced VoIP & mobility VoIP providers SIP Trunking 8ch LGCM SLTM Option VoIP Remote Office 8ch Built-in VoIP eMG80 KSU On the road Home/Teleworking
Sales Points 3 rich features and applications (1/2) Phontage Basic / Deluxe iPECS Communicator Android/iOS iPECS Attendant Office iPECS Attendant Hotel UCS P3 IPCR CCS P2 IP/Qsig Networking 1st party TAPI 3rd Party TAPI Fidelio AIM T-Net NMS P2 P2 P2 x copy of free Phontage and Communicator (Seat Base)
Sales Points 3 rich features and applications (2/2) • Digit Conversion • Virtual MSN • Announcement for tone & ring • Line monitor • Green mode valuable MG features + • Mobile Extension with mobile presence • VM feature enhancements • - VM Forwarding to Email, VM Notification, Personal CCR • Hotel feature enhancements • - Personal group/Suite room, Mini bar/Wakeup prompt • ACD feature enhancements • - ACD CIQ, Page, Auto Answer, etc • Emergency Notification • Web Call Back, CLI base Call Back • Static routing, Access Control LIK Call Source eMG80 Software Valuable LIK features and MG features available to iPECS eMG80
Sales Points 4 simple and easy to learn, install and manage • HTML5 base web admin – (IE10*), Firefox, Chrome • Install wizard • FavoritePGM • Multi tap • Multi language (Support both English and Local language) • Language conversion table to be provided • * Web Admin GUI design to be completed by May/2013 before 1st A/T test *IE10 has some issues in HTML5 support Install Wizard Multi language / Favorite PGM Multi tap
Sales Points 4 simple and easy to learn, install and manage • Installation Wizard • Only available at the first time installation or with reset on DB Initialization • Nation Code IP Information Station Number Flexible Numbering Plan CO Ring Assignment Maintenance ID/Password
Sales Points 4 simple and easy to learn, install and manage • Favorite PGM list for quick access to the frequently used PGM
Sales Points 4 simple and easy to learn, install and manage • Multiple Tabs
Back-up • Compatibility – Terminals • Compatibility – Applications • Product Comparison – ipLDK 20 vs 60 vs eMG80 • System Feature Comparison • Ordering Information (Draft)