Crisis Management Groton, CT Storage Building Incident June 25, 2002

1. Crisis Management Groton, CT Storage Building IncidentJune 25, 2002 Presented to WEC Meeting November 4, 2003 Ellen St.Aubin, C.S.P. Director, Environmental, Health and Safety Pfizer Global Research and Development Global Operations – US East Region

2. Incident Overview Incident Review • 8:00 am on Tuesday, June 25, 2002, an explosion occurred at a Storage Building at Pfizer Groton Laboratories • Four PGRD colleagues were injured • Two of the four were badly injured • All colleagues are out of the hospital • Explosion resulted in severe damage to the storage building and minor damage to two adjacent buildings.

3. Incident Overview Incident Information • One unused 400 liter cylinder of 2 Molar Borane Tetrahydrofuran (BTHF) exploded. • BTHF is water reactive and flammable • Shipped under 20 psi nitrogen pressure • Used for reduction reactions in pharmaceutical and specialty chemical industry

4. Incident Overview Incident Timeline • 4 remaining cylinders in the building of BTHF had elevated temperatures • For safety, site was closed, except to essential personnel • Neighboring community evacuated until temperature and pressure of cylinders was controlled (June 26). • Cylinders were iced until transferred to 4 new cylinders. • Cylinders were shipped back to manufacturer on Saturday June 29. • Site fully re-opened on July 1

5. Traditional Emergency Response Organizational Overview Crisis Mgmt Center Site Mgmt Agencies Responders Local Gov’t Unified Command Business Continuity Incident Response SupportTeams Technical Teams

6. Business Continuity B260 B196 B156 B196A Groton Labs B156A Speaking For PGM PGRD PFE Incident Command Crisis Mgmt Command Center City Mayor Staging Area B118 NL REALITY Agencies Corp. PGM

7. Planning • Site Crisis Management Plan including: • Documentation • Communications • Training • Sitewide Knowledge • One Unified Plan framework including: • Crisis Management • Emergency Response • Business Continuity • Cascade from Corporate to Divisional to Sites

8. GROTON LABS CRISIS MANAGEMENT LEADERSHIP TEAM* Crisis Management Coordinator* GROTON LABS CRISIS MANAGEMENT TEAM Crisis Advisors Incident Support Team Business Continuity Team Site Crisis Management Structure

9. Integrated Response Unified Command/ Incident Command/ Crisis Command: • Implement Unified Command • Clearly define who is in charge • Define Key Roles & Responsibilities • Communication • Information cascade • Quick, decisive decision making of leadership • Understanding of response language

10. Preplanning • Business Continuity - • for ALL business lines • Crisis Management and Business Continuity activities • Concurrent, consecutive, independent • Process for access to site and buildings • before, during and after emergency • Evacuation Process for site and/or buildings • Maintenance of 100% accountability throughout event • People Accountability process before, during and after emergency • Awareness of Logistics during a Multi-day Crisis • food, cash, clothes, daily operations, critical operations

11. Roles/Responsibilities • Formalized Roles & Responsibilities in Plans • Skills need to be based on competencies (not titles/business line) • Back-up staffing plans (Alternates/multi-level) • Personal responsibility during Crisis/Emergency/Business Continuity • Training - Practice and drill • Overall understanding of Crisis Management/Emergency Response/Unified Command/Business Continuity Plans • Departmental training • Evacuation training

12. Path Forward Post-Incident Response Actions • Communicate Lessons Learned • Complete Action items and Recommendations • Enhance Crisis Management Plans based on Critique Recommendations • Reevaluate and retrain as necessary • Share learning experiences

13. Questions??