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Places to Go, People to See

Places to Go, People to See. Growing & Maintaining a Strong Liaison Program. Susan Simpson, MLS, AHIP Roger Russell, MLS, AHIP. Our Landscape. East Carolina University - over 27,000 students Division of Health Sciences - 1700 students

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Places to Go, People to See

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  1. Places to Go,People to See Growing & Maintaining a Strong Liaison Program Susan Simpson, MLS, AHIP Roger Russell, MLS, AHIP

  2. Our Landscape • East Carolina University - over 27,000 students • Division of Health Sciences - 1700 students • DHS - Brody School of Medicine, College of Allied Health Sciences, College of Nursing, School of Dentistry • Laupus Library - 74,000 sq ft

  3. Our Landscape • Information Services • 4 liaisons: 2 Medicine, 1 Allied Health, 1 Nursing • ¾ time associate position • 1 Education/Technology librarian • 1 School of Dentistry liaison (coming soon)

  4. How it all got started.... • Fall 1998 • BSOM v. Allied Health or Nursing • Early shift to DE • Reaching more people

  5. Challenges • Consistency, no “branding” • Clear vision & expectations; mentoring • Overcoming traditional value systems for “working” • “Where are the librarians?!” • “How do we measure outcomes?” • Shrinking “gate count” • Geography

  6. Foundations • Relationships • Flexibility • Improved Communication • Branding, Consistency, Marketing • Specialized Knowledge • Support & Training • Creativity • Technology • Patience, Patience, Patience...

  7. “We need better librarians, not better libraries.” • T. Scott Plutchak (“Valuing Librarians”, T. Scott blog tscott.typepad.com, Sept. 20, 2007)

  8. “Regular contact between librarian and user is essential...”, “...a liaison program is person-oriented.”“The important ingredient is the personal connection between a library representative and a segment of the user population.” • Shedlock, James. “The Library Liaison Program: Building Bridges with Our Users.” Medical Reference Services Quarterly 2 (Spring 1983): 61-5.

  9. How’s that working out for you? • Seats at specialized meetings • Co-teaching courses • Librarian/Teaching Faculty projects • True Integration v. One Shot orientations

  10. How’s that working out for you? • Library Class Attendance Up • 1872 (‘06-’07) to 2291 (‘07-’08) • In House Desk Stats Down • 9348 (’06-’07) to 7501 (‘07-’08) • One-on-One Instruction Up • 196 (‘06-’07) to 236 (‘07-’08)

  11. How’s that working out for you? • Mini-Med School 2007 • Research Partners – EMR training database • Co-teaching - APA style; 4 classes; writing center • CENTRA classes – DE modules • Online Discussions – Dr. Clay’s class • Resident Training – w/ resident coordinators

  12. “Although the importance of the library’s role as a gateway to faculty is decreasing, rather dramatically in certain fields, over 90% of the librarians list this role as very important...[85%] expect it to remain very important in 5 years” • Ross Housewright, Roger Schonfeld, “Ithaka’s 2006 Studies of Key Stakeholders in the Digital Transformation in Higher Education,” Ithaka Report, August 18, 2008, http://www.ithaka.org/publications

  13. The Future • Service – expert support for purchased resources • Office space within schools & colleges • School of Dentistry model • Education – More seamless integration with curricula • Informationists & “embedded” librarians • Shared funding for positions • Personality Traits v. Learned Skills

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