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The Human Factor in Leadership

The Human Factor in Leadership. Qualities that make leaders more effective in bringing about positive change Fall 2009. Leaders Vs. Managers. What a leader is Vs. What a Leader Does. C ollaborative developer of mission, vision, and core values; Creator of a humanistic work environment;

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The Human Factor in Leadership

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  1. The Human Factor in Leadership Qualities that make leaders more effectivein bringing about positivechange Fall 2009

  2. Leaders Vs. Managers

  3. What a leader isVs. What a Leader Does • Collaborative developer of mission, vision, and core values; • Creator of a humanistic work environment; • Capabilities builder, developer of people; • Communications initiator (organization-wide); • Compassion fosterer - role model of emotional intelligence; • Carrier of strategic data; • Consensus seeker – risk taker; • Change agent Joseph P. Cangemi, Bill Burga, Harold Lazarus, Richard L. Miller, Jaime Fitzgerald (2008)

  4. Henry FordSharing Vision, Mission, and Core Values • Vision and Mission: Bringing automobiles to the masses through means of innovative approaches to cost cutting, technological breakthroughs (the assembly line) • $5 an hour, 40 hour work weeks made: • the workers able to afford the cars they built and better for the economy • `Decreased staff turnover considerably low

  5. AnnitaRoddickdHumanistic Work Environment • The Body Shop: • 2nd largest cosmetics franchise in the world • 2,400 stores in 61 countries • Started from only one store • Activities: • Supporting projects like Children On The Edge (COTE) • Trade not Aid (aimed at safe working environment, fare treatment of employees, etc...)

  6. David Greenberg Leaders as Enablers of people • Korean Air: • In the period 1988 to 1999, a loss rate of almost 17 times higher than some other carriers like United Airlines (4.79) • 1999, Delta Airlines and France Air suspended partnership, US army personnel banned from flying KAL • 2000 Greenberg Brought in: • Cultural barriers causing many of the crashes resolved by simple means (change in common language, etc...) • Flight engineers transformed into capable pilots for “Cargo 360”

  7. Creating Mission and Vision • In groups of 3-4 create a Mission, Vision, and Core Values for this school • Using same principles, create a mission and vision for the University at large • Identify the key stakeholders, beneficiaries, and drivers, and whether there are any key agents whose cooperation or the lack thereof is highly correlated to the realization of the Mission, Vision, and adherence to Core Values determined earlier.

  8. ...The End

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