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mySAP ERP. ). History of SAP. Systems Applications and Products in Data Processing German : Systeme, Anwendungen, Produkte in der Datenverarbeitung Founded in 1972 by Wellenreuther, Hopp, Hector, Plattner and Tschira Re named in 1977
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History of SAP • Systems Applications and Products in Data Processing • German : Systeme, Anwendungen, Produkte in der Datenverarbeitung • Founded in 1972 by Wellenreuther, Hopp, Hector, Plattner and Tschira • Re named in 1977 • Before 1977 : Systems Analysis and Program Development (German : Systemanalyse und Programmentwicklung) • SAP is both the name of the Company as well as their ERP Product • SAP system comprises of a number of fully integrated modules, which covers virtually every aspect of the business • Three systems developed : R/1, R/2, R/3
Development of SAP Enterprise Resource Planning Inter-Enterprise Co-operation Collaborative Business Enterprise Resource Planning Create Strategic Value Efficiency and Control TotalCompanyValue Automation 80’s R/2 90’s R/3 Today mySAP ERP Evolution of ERP
SAP Business Strategy: • New Maintenance Offerings • Architecture Planning • Custom Development • Consulting • System Integration • Operations Planning & Optimization • Hosting / Outsourcing
SAP Business Strategy: SAP Direct Vertical Sales Resellers Business One Centers Sales/Service Partners
Benefits of mySAP ERP SAP ERP delivers a comprehensive set of integrated, cross-functional business processes. With SAP ERP, we can gain the following benefits: • Improve alignment of strategies and operations • Improve productivity and insight • Reduce costs through increased flexibility • Support changing industry requirements • Reduce risk • Improve financial management and corporate governance • Optimize IT spending • Gain higher ROI faster • Retain top performers • Provide immediate access to enterprise information
3 Tier Client / Server Architecture • The SAP R/3 architecture is based on a 3-tier client/server principle • Presentation Server • Application Server • Database Server • Dedicated Servers are linked by Communication Networks • Perform tasks without sacrificing data integration and processes within the system, as a whole
Overview of Presentation & Database Servers • The Presentation Server • GUI only • At workstation • Very light • Sends requests to application server • Obtains screens from application server and displays • The Database Server • Interface between application server and RDBMS • Also holds the vendor specific DB driver
SAP R/3 Conceptual Areas SAP Conceptual Areas Application Area (Initiate and execute SAP transactions) (Functional) Basis Area (The technical administration of the system) (Authorizations/Ids/etc) • Development Area • (1. A developer’s • workbench • 2. Create & Test • ABAP/4 programs) • (Technical)
Systems in R3 Transport Request Development System (DC) Quality System (QC) Production System (IC) Client 110 100 etc..
Clients in R/3 • The Logon Client • 3 digit number ( 000 to 999) • Helps maintain independent sets of data within the same R/3 system • Client mechanism and handling
UNIX Systems Hardware Bull/Zenith Compaq Data General ... Digital HP (Intel) IBM (Intel) NCR Sequent SNI Bull Digital HP IBM SNI SUN IBM AS/400 IBM S/390 Operating systems ReliantUNIX (SINIX) SOLARIS AIX Digital UNIX HP-UX Windows NT OS/400 OS/390 ADABAS D DB2 for AIX INFORMIX-OnLine ORACLE ADABAS D MS SQL Server INFORMIX-OnLine ORACLE Databases DB2 for OS/400 DB2 forOS/390 Windows 3.1, Windows 95, Windows NT, OSF/Motif *, OS/2 Presentation Manager (PM), Macintosh *, Java Dialog SAPGUI Languages ABAP/4, C, C++, HTML, Java R/3 Technology Environment
FI – Financial Accounting HR – Human Resources WF – Workflow QM – Quality Management SD – Sales and Distribution PS – Project System AM – Asset Management PM – Plant Maintenance CO – Controlling PP – Production Planning MM – Materials Management SD FI MM CO PP AM SAP R/3 HR QM WF PM WM PS WM – Warehouse Management SAP Modules
SAP R/3 Application Modules • Financial accounting (FI) • Controlling (CO) • Asset management (AM) • Materials management (MM) • Sales and Distribution (SD) • Production Planning (PP) • Quality management (QM) • Plant maintenance (PM) & Customer Service (CS) • Project system (PS) • Human resources (HR) • Workflow (WF)
Module Functionalities PP BOM/Work Center/Routing MRP Capacity Evaluations Production Orders QM in production SD Inquiry processing Sales Order Processing Delivery Processing Billing MM Material Procurement Inventory Management Batch Management Goods inspection Invoice Verification FI General Ledger Accounts Payable Accounts receivable Cash management CO Cost Center Accounting Product Costing Order Contribution Analysis
Module FI – Financial Accounting • External reporting of • General ledger • Accounts receivable/payable • Sub-ledger accounts • Key elements • General ledger • Accounts payable • Accounts receivable • Asset Management • Accounting Information System
Accounts payable Accounts receivable Extended General Ledger Consolidation Financial Accounting Management of secureties and loans Bank Foreign exchange management Finance information system Cash management and forecast Bank accounts Payables Receivables General Ledger Credit management Invoice verification
Module CO – Controlling • Represents the flow of cost and revenue • Instrument for organizational decisions • Key elements of the CO application module include : • Cost center accounting • Product cost Planning • Product Costing • Profitability analysis • Profit center accounting • Activity based costing • Enterprise controlling
Sales and Distribution Processing M A T E R I A L S M A N A G E M E N T
Module SD – Sales and Distribution • Optimize tasks/activities in • Sales • Delivery • Billing • Key elements of the SD application module include : • Pre-sales support • Inquiry processing • Quotation processing • Sales order processing • Delivery processing • Warehouse management • Billing • Credit Management • Sales Information system
Sales Order Process(Order-to-Cash) Check Availability Sales Order Entry Pick Materials Receipt of Customer Payment Pack Materials Invoice Customer Post Goods Issue
Module MM – Materials Management • Supports • Procurement • Inventory • Key elements • Materials procurement (purchasing) • Inventory management • Invoice verification • Material valuation • Vendor evaluation • External Services management • Purchasing Information System (PurchIS) • Inventory Controlling Information system
Procurement Process (Procure-to-Pay) Purchase Requisition Purchase Order Notify Vendor Payment to Vendor Vendor Shipment Invoice Receipt Goods Receipt
Materials Management PURCHASING BASIC DATA Third-party order SD • Purchase requisition • Material Special stockBatch • Vendor/one-timecustomer • Purchasinginfo record • Servicespecifications • Workflow • Optical archive • TextsMailCommunication • Classification • Documents • Conditions • MRP • Direct requisition • Release procedures PP Requirements • RFQ/Quotation Service/ Spare Parts PM • Material/service • Price comparisons • Price comparison list Service / spare parts Inspection lot QM • Purchasing Purchasing information system Vendor evaluation • Purchase orders • Outline agreements • Scheduling agreements G/L accounts Cash management and forecast FI INVENTORY MANAGEMENT Fixed assets AM • Goods receipt/issue • Transfer posting • Quantities and values • Physical inventory • Storage bins Cost center /Budget CO INVOICE VERIFICATION Project PS • Check and post • Price update
SD PP PS SD SD SD PM SD MM SD QM SD Production Planning Sales and Operations Planning Demand management / MPS Material requirements planning Detailed Schedeling and Planning Capacity planning Shop floor control Costing Information system Project Networks Customers Sales Shipping Billing Maintenance Repairs Plant maintenance Vendors Inbound Raw Material Finished Goods Purchasing Warehouse Invoice verification CO FI HR Financial accounting Cost accounting Human resources
Module QM – Quality Management • Supports • Quality planning • Inspection • Control for manufacturing • Costing • Procurement • Key elements • Quality planning • Quality during procurement, production, distribution • Quality Management Information - Quality inspection • Information System (QMIS)
Module PS – Project System & HR – Human Resource • PS – Project Systems • Support planning, control, & monitoring of long term highly complex projects with defined goals • Key elements • Project WBS – Plan • Budget & Monitor • Network Management • Activity monitoring, Material Planning, Milestones, Capacities Scheduling • Project Management Information System • HR – Human Resource • Key elements • Recruitment • Payroll & Time management • Travel Expense accounting & Benefits • Workforce planning & Training administration • Organization management
SAP for Aerospace & Defense SAP for Media SAP for Automotive SAP for Mill Products SAP for Banking SAP for Mining SAP for Chemicals SAP for Oil & Gas SAP for Consumer Products SAP for Pharmaceuticals SAP for Engineering, Construction & Operations SAP for Professional Services SAP for Healthcare SAP for Public Sector SAP for High Tech SAP for Retail SAP for Higher Education & Research SAP for Service Providers SAP for Industrial Machinery & Components SAP for Telecommunications SAP for Insurance SAP for Utilities mySAP Industry Solutions (Some Examples)
Evolution of SAP products mySAP Business Suite Solutions mySAP CRM mySAP SCM mySAP HR mySAP PLM ……….. mySAP ERP R/3 Enterprise R/3 SAP NetWeaver Web AS • Easing Upgrade Plans & Providing Transition Options • Bringing benefits of SAP Netweaver into installed base • New Customers have more entry options & receive world –class ERP
Evolution of SAP products SAP R/3 my SAP Business Suite my SAP Solutions
mySAP Solutions mySAP SCM mySAP PLM mySAP Financials mySAP SRM mySAP CRM mySAP HR Corporate Services Operations SAP R/3 Adaptive Business Solutions
my SAP Business Suite mySAP PLM mySAP SCM mySAPmySAP SRM CRM mySAP Financials mySAP HR Corporate Services Operations SAP NetWeaver Application Platform ( Web As) People Integration (Portal) Information Integration( BI,MDM) Process Integration (XI)
mySAP Solutions & Netweaver • mySAP CRM • mySAP SRM • mySAP SCM • mySAP PLM • SAP Netweaver
Where does a CRM solution fit ? Who Marketing Sales Service Executives Service What Use a CRM Solution to complete the Cycle Engage Fulfill Transact Workplace Which way Internet Mobile Telephony How Operational Analytical Collaborative