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Business Transformation: SharePoint as the Platform for the Enterprise. September 17, 2008. Evan Burfield CEO of Synteractive Corporation Director of Strategy for Oakwood Global Founder of netDecide Corporation Winner, Webb Medley Prize at Oxford
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Business Transformation:SharePoint as the Platform for the Enterprise September 17, 2008
Evan Burfield • CEO of Synteractive Corporation • Director of Strategy for Oakwood Global • Founder of netDecide Corporation • Winner, Webb Medley Prize at Oxford • Experience is focused on complex organizations
Key Takeaways SharePoint is becoming the enterprise platform Successful solutions increasingly involve strategic re-engineering Long-term success is a series of quick wins The grass roots are your real stakeholders Evolve your architecture
Evolution of SharePoint 2003-2006 2007-2008 The Edge Portal Intranet Software Product Limited Integration Waterfall Isolation Application Intranet Custom Development Microsoft Integration Iterative Community Platform Intranet to Internet SOA EAI Transformation Marketplace
Emerging Models Al Qaeda US Military
Orchestration Ecosystems Markets Personalization Agility
Orchestration Architecture Personalization Content Composite applications Application framework Information architecture Services Content Content Knowledge Worker Content Content
Business Solution Engineering Business and Economics Organizational Structure Holistic solutions Information Architecture Technology Infrastructure
Business Transformation Not about technical architecture Not about detailed information architecture Not about involved planning Not about executive stakeholders Not about requirements, design, build, test Not about program management
Business Transformation Business vision Quick wins Grass roots Iteration and refinement Solution architecture Politics
Case Study: Army Corps Synteractive worked with the US Army Corp of Engineers (USACE) to implement an enterprise-wide lessons learned system using SharePoint. As part of their USACE 2012 strategic initiative, USACE is reengineering the organization and breaking down organizational barriers in order to enable sharing of best practices across the organization. As part of the strategy a lessons learned process was implemented to coincide with a Communities of Practice model that consolidated certain expert resources in a shared services model available to USACE engineers in the field.
Case Study: Army Corps ELL: https://kme.usace.army.mil/ELL/Pages/ELLMain.aspx Value Engineering: https://kme.usace.army.mil/VE/Shared%20Documents/ValueEngineering.aspx QMS: https://kme.usace.army.mil/CE/QMS/Pages/Welcome.aspx AAR Library: https://kme.usace.army.mil/ELL/AAR/Pages/default.aspx PAO SCOPE: https://kme.usace.army.mil/StratCom/Pages/default.aspx P2 READ-IT Readiness XXI: https://kme.usace.army.mil/CoPs/ReadinessXXI/default.aspx G3: https://kme.usace.army.mil/mp/G3/default.aspx Military Programs Operational Orders: https://kme.usace.army.mil/mp/2009opord/default.aspx Englink: https://eportal.usace.army.mil/sites/ENGLink/default.aspx Digital Video Library: https://eportal.usace.army.mil/sites/DVL/default.aspx Public COS: https://eportal.usace.army.mil/sites/COS/default.aspx Command Provost Marshall Officer: https://kme.usace.army.mil/CW/DHS/CPMO/default.aspx Chief’s Blog: https://eportal.usace.army.mil/sites/Blog/default.aspx CECI PPMD: https://kme.usace.army.mil/CI/CIORGANIZATION/Pages/default.aspx Civil Works Program Integration Division: https://kme.usace.army.mil/CW/default.aspx Military Programs: https://kme.usace.army.mil/mp/default.aspx Counsel Wiki Web Update and Modernization Program
Case Study: Army Corps Internet Internet RSC DVL Constituents (Public) Extranet EngLink Public Chief’s Blog COS CECI Partners Intranet CoPs VE Real Estate PDTs AAR USACE Team COS ELL IAP TEN XO QMS Counsel
USACE 2.0 Tools:SharePoint CorasWorks Exchange Project OfficeOCS Social Networking: MySites Project Teams COIs Expert Identification Recognition Personalization Marketplace: Best Practices Lessons Learned Innovations Apps and Tools Knowledge Knowledge “Pedia” Blogs Standards and Designs Domain Wikis Training Multimedia
Best Practice Transformation Vision Quick win business problem Grassroots Governance and Architecture The Mandate The PMO
Best Practices Address business problems Move fast Get close knowledge workers Small solutions are great Refine from simple solutions Follow with great architecture Training is evangelism
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