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Using EMT Connect and ApplyYourself in a Graduate Admissions Office

Office of Graduate Admissions The Graduate College. Using EMT Connect and ApplyYourself in a Graduate Admissions Office. David Baugher Director, Office of Graduate Admissions. Office of Graduate Admissions The Graduate College. 20 miles Northwest of downtown Atlanta

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Using EMT Connect and ApplyYourself in a Graduate Admissions Office

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  1. Office of Graduate AdmissionsThe Graduate College Using EMT Connect and ApplyYourself in a Graduate Admissions Office David Baugher Director, Office of Graduate Admissions Connect U July 6-9, 2009 Boston

  2. Office of Graduate AdmissionsThe Graduate College • 20 miles Northwest of downtown Atlanta • 21,000+ students overall • 2,000+ Graduate students • 17 Masters degree programs offering 21 different majors. • 3 Doctoral level programs • Central Graduate Admissions office • Admission Decision made by specific program office Connect U July 6-9, 2009 Boston

  3. Connect U July 6-9, 2009 Boston

  4. Office of Graduate AdmissionsThe Graduate College • Entering our 4th year as an EMT Connect client • Use VIP pages for program info requests (no more mailings) • Began using ApplyYourself Jan 2009 (previously used EMT Apply) • Held our first Chat session June 25th, 2009 Connect U July 6-9, 2009 Boston

  5. Office of Graduate AdmissionsThe Graduate College EMT Connect • Automate emails to prospects/inquiries • Names self-entered through “interest page”/VIP page • Names entered by staff after collecting from fairs or other contact • Names entered from GMAT scores received • Series of 3 emails over 30 days that include Program specific info, Program contact info, Application Deadlines, etc. Connect U July 6-9, 2009 Boston

  6. 7 Days after entered in Connect Connect U July 6-9, 2009 Boston

  7. 21 Days after entered in Connect Connect U July 6-9, 2009 Boston

  8. 30 Days after entered in Connect Connect U July 6-9, 2009 Boston

  9. GMAT Connect U July 6-9, 2009 Boston

  10. Office of Graduate AdmissionsThe Graduate College EMT Connect (cont.) • Automate Emails to Applicants • Morning after application processed they get acknowledgement, how to check status and ID number • Every two weeks a reminder that file is incomplete with missing info indicated • Once accepted receive info about registration, parking, campus services, etc. • Invite with RSVP for Orientation Connect U July 6-9, 2009 Boston

  11. Morning after application processed Connect U July 6-9, 2009 Boston

  12. Acceptance message from Graduate Admissions Sent morning after acceptance coded into Banner. Connect U July 6-9, 2009 Boston

  13. Acceptance message from Graduate Business Programs Director. Also sent morning after acceptance coded into Banner. Connect U July 6-9, 2009 Boston

  14. Orientation Invite with RSVP Connect U July 6-9, 2009 Boston

  15. Connect U July 6-9, 2009 Boston

  16. EMT Connect (cont.) • Reports for Graduate Program Directors/Staff • List of applicants with their status • List of prospects • Other lists as requested • Specialized views for program staff Connect U July 6-9, 2009 Boston

  17. Office of Graduate AdmissionsThe Graduate College EMT Connect (cont) • Viewing and recording applicant info for specific programs (trying to help programs eliminate their desktop based databases) • Built views based on program needs Connect U July 6-9, 2009 Boston

  18. View for Graduate Business Programs Office Connect U July 6-9, 2009 Boston

  19. View for Doctor of Business Administration Program Connect U July 6-9, 2009 Boston

  20. Office of Graduate AdmissionsThe Graduate College Group Chat • Had a “test” chat with our program offices and my staff • First Live Chat - June 25, 2009 (11:30am-1:30pm) • Marketed as “Live Chat for KSU Graduate Programs” • Sent emails to past year’s worth of prospects that have not yet applied (5,000+received/1200+ viewed) 1 week before • Sent reminder email day before (800+ viewed) • Posted on webpage • 34 participants (most all either Business or Education) • Future Chats more focused • By program or college (College of Business, etc) • For International students • For Financial Aid questions Connect U July 6-9, 2009 Boston

  21. Office of Graduate AdmissionsThe Graduate College VIP Page • Based on answers to Interest page form • Include Graduate College events to all viewing (Open Houses, etc) • Include program specific events that show only for those that indicate that program • Other program specific content (tuition, deadlines, some financial aid) • Quick survey to see if page is helpful Connect U July 6-9, 2009 Boston

  22. VIP page for a prospective DBA candidate Connect U July 6-9, 2009 Boston

  23. VIP page for a prospective Business Programs candidate Connect U July 6-9, 2009 Boston

  24. Survey Box Choices: -Yes, everything I need is here -Yes, but I still have questions -No there could be more -No, this was a waste of my time Any answer other then the first one prompts an email to a counselor to respond. Connect U July 6-9, 2009 Boston

  25. Office of Graduate AdmissionsThe Graduate College ApplyYourself • Online Graduate Application for Admissions • Supplemental forms for programs that ask for additional information • Payment by credit card through TouchNet (varying app fees handled) • Applicant can upload resume, personal statement, writing samples • Online recommendation module • I created our pdf view, formatted to our needs Connect U July 6-9, 2009 Boston

  26. Supplemental Forms Connect U July 6-9, 2009 Boston

  27. Connect U July 6-9, 2009 Boston

  28. Connect U July 6-9, 2009 Boston

  29. Office of Graduate AdmissionsThe Graduate College ApplyYourself • Export a data file each morning to push into Banner • Get pdfs to push into our imaging system (NolijWeb) • Banner file each night that updates Connect • Able to filter in Connect, based on EMT-AY source code to identify and communicate with pending applicants Connect U July 6-9, 2009 Boston

  30. Results Using Source Codes Office of Graduate AdmissionsThe Graduate College Connect U July 6-9, 2009 Boston

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