Website Revamp Initial Action Plan

1. Website RevampInitial Action Plan Comfort Connections Specialty HVAC Distributer

2. Table of Contents Statement of Context (SoC) Work Breakdown Study (WBS) – Phase 1 Work Breakdown Study (WBS) – Phase II Work Breakdown Study (WBS) – Phase III Statement of Work (SoW) Statement of Scope (SoS) Statement of Deliverables Risk Assessment Communication Plan Protocol for Implementing Changes Research & Benchmarking – I Research & Benchmarking - II Other Significant Factors That Might Come Into Play Cost Overview Cost Breakdown – Phase 1 Cost Breakdown – Phase II Cost Breakdown – Phase III Corporate Website Revamp – Action Plan

3. 1. Statement of Context Based on my preliminary research I understand that my client, who is in the specialty HVAC distribution industry, would like to update their website and give it a more “modern” feel. They wish to remove the flash component and generate more traffic to their site. My client would also like to make the navigation much more user friendly and achieve a higher search engine optimization (SEO). The site needs to be attractive, clear and concise and make the user feel comfortable using it and empowered. It is important to my client to be able to update and make changes through the backside of the website on a regular basis, meaning I will have to ensure that the design will be easy to make changes to and easy to understand. Although my client does have a good grasp of what they want to achieve, they may not be clear on what they want their site to be or look like. This could mean multiple changes and alterations to the site may occur and require additional mock-ups to be done in order to create the “perfect” look. Corporate Website Revamp – Action Plan Table of Contents

4. 2. Work Breakdown Study (p.I) My workflow protocol will be broken down into three phases and based on shallow prototyping because my client may change their mind frequently. • Phase 1 (Research/Preliminary Concept/Layout Design) Start: February 23 -- End: March 11 (Time on Task : 40.5 hours) 1.1 Research, Benchmarking, & Analysis (15 hours) 1.2Design/Layout 1.2.1Layout (8 hours) 1.2.2 Font (4 hours) 1.2.3Colour Palette (5hours) 1.2.4 Menu (6hours) 1.2.5 User Testing (2.5 hours) 1.3Complete Preliminary Concept/Design (no content) Corporate Website Revamp – Action Plan Table of Contents

5. 2. Work Breakdown Study (p.II) Corporate Website Revamp – Action Plan • Phase II (Website Design Construction)Start: March 12 – End: March22(Time on Task :52.00hours) 2.1 Research, Benchmarking, & Analysis (9 hours) 2.2 Design/Layout 2.2.1Layout (5.5 hours) 2.2.2 Font (2 hours) 2.2.3Colour Palette (2 hours) 2.2.4 Menu (3.5 hours) 2.2.5 User Testing (3 hours) 2.3Contents 2.3.1Management of Image Creation (4 hours) 2.3.2 Editing & Optimization (4 hours) 2.3.3 Cropping (3 hours) 2.3.4Content Management (4 hours) 2.3.5Written XHTML Strict Code & CSS (12 hours) 2.4 Complete Website Design Construction (content & code) Table of Contents

6. 2. Work Breakdown Study (p.III) Corporate Website Revamp – Action Plan • Phase III (Polishing/Completion)Start:March 23– End: April8(Time on Task :27.50hours) 3.1 Research, Benchmarking, & Analysis (4hours) 3.2 Design/Layout 3.2.1Layout (3hours) 3.2.2 Font (1.5 hours) 3.2.3Colour Palette (1.5 hours) 3.2.4 Menu (2 hours) 3.2.5 User Testing (3 hours) 3.3Contents 3.3.1Management of Image Creation (2 hours) 3.3.2 Editing & Optimization (2 hours) 3.3.3 Cropping (1 hour) 3.3.4Content Management (1.5 hours) 3.3.5Written XHTML Strict Code & CSS (6 hours) 3.4 Completed Website Table of Contents

7. 3. Statement of Work Remove Flash Produce XHTML Strict Code Quality Assurance Photo Editing Graphic Design Corporate Website Revamp – Action Plan Table of Contents

8. 4. Statement of Scope Corporate Website Revamp – Action Plan Table of Contents

9. 5. Statement of Deliverables • Revamp of Existing Website • Remove Flash – currently entire website constructed in Flash • Make navigation more user friendly(planning & design), consisting of 6 links? (possibly 1 more) • Links to additional websites containing product information • About us (history & seller – years experience) • Logo – clean up? Make more clear and not so “blurry • Clean layout/design • Higher SEO • Allow user empowerment Corporate Website Revamp – Action Plan Table of Contents

10. 6. Risk Assessment – based on a 36 day time period Corporate Website Revamp – Action Plan Table of Contents

11. 7. Communication Plan Communicate with my client a minimum of once per week Schedule a face-to-face meeting with my client at the end of each phase, and possibly one in the middle of each phase to review Contact by phone and email Document all emails, phone calls, faxes, etc Keep print outs of EVERYTHING with date – if no date add a date stamp on EXACT day communication/change or anything occurs When changes made, a print out with the finalized version must be signed by the client – clearly marked with the date approved Corporate Website Revamp – Action Plan Table of Contents

12. 8. Protocol for Implementing Changes If changes are needed to be made, other than at the time of the completion of a phase, I will allocate an area where my client will be able to navigate to on the Internet to review materials to date. From there he will be able to directly see the progress of the company website, allowing for any immediate changes to be noted and dealt with quickly and efficiently. However, all changes to the site must be in written form and marked “approved” and signed by my client. That way there is written documentation that my client did authorize the change and approved it, making it easy to keep track of all the changes and when they were assigned and made. Corporate Website Revamp – Action Plan Table of Contents

13. 9. Research & Benchmarking - I Corporate Website Revamp – Action Plan Table of Contents

14. 9. Research & Benchmarking - I Corporate Website Revamp – Action Plan Table of Contents

15. 9. Research & Benchmarking - II Corporate Website Revamp – Action Plan Table of Contents

16. 9. Research & Benchmarking - II Corporate Website Revamp – Action Plan Table of Contents

17. 10. Other Significant Factors The client becomes too busy with business and does not have time to proceed or follow up with me, which will slow (even halt) the completion of this project Meetings constantly not met or always rescheduled – delay completion of website Timelines are not followed by client and materials not supplied on time (project can not continue) Client continuously changes their mind and wants to make revisions throughout the entire project every step of the way and after the approval sign-off of a task – goes back at a later date wanting revisions on “final” work (constantly) Corporate Website Revamp – Action Plan Table of Contents

18. 12. Cost Overview Corporate Website Revamp – Action Plan Table of Contents

19. 12. Cost Breakdown – Phase I Corporate Website Revamp – Action Plan Table of Contents

20. 12. Cost Breakdown– Phase II Corporate Website Revamp – Action Plan Table of Contents

21. 12. Cost Breakdown– Phase III Corporate Website Revamp – Action Plan Table of Contents