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Enhancing Negotiation Skills Through Blended Learning with Machinima

Utilize Second Life Machinima in legal education for teaching negotiation skills at Queensland University of Technology. The program includes identifying negotiation principles, verbal communication, and critique of performance at different levels. Activities range from lectures to role plays and complex negotiation exercises with real-life scenarios. The program also involves a refresher exercise, formative assignments, and a mediation skills workshop for practical application. The use of media, narratives, and storytelling enhances student engagement and retention. Students reflect on the realistic approach, making the learning process more meaningful and applicable to real-world situations.

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Enhancing Negotiation Skills Through Blended Learning with Machinima

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  1. Air Gondwana and Mosswood Manor: Blended Learning Environments Utilising Second Life Machinima To Teach Negotiation Skills Professor Des Butler and Anne Matthew School of Law Queensland University of Technology Brisbane, Australia

  2. Traditional legal education in Australia

  3. Negotiation Skills at QUT School Of Law • LEVEL 1 • identify the advantages and disadvantages of negotiation as a dispute resolution process • identify the principles of effective negotiation • negotiate effectively in a simple one to one negotiation and • critique their own and others' performance • LEVEL 2 • identify the types of conflict best suited to resolution by negotiation • distinguish between positions and interests • use appropriate verbal communication and • negotiate effectively in a more complex negotiation exercise with the ability to critique their own and others' performance. • LEVEL 3 • distinguish between types of conflict and the interventions appropriate for resolution of each • distinguish between positions and interests and use appropriate verbal and non-verbal communication skills and • negotiate effectively in a highly complex negotiation exercise with the ability to critique their own and others' performance

  4. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B LEVEL 2 LWB241 Trusts LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice

  5. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B 1. lecture on negotiation principles 2. formative role play 3. summative role play LEVEL 2 LWB241 Trusts 1. lecture on negotiation principles 2. “life problem” – complex text based problem assignment requiring development of a negotiation plan 3. formative role play LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice 1. workbook 2. lectorials 3. optional 5 hr mediation skills workshop covering a range of dispute resolution settings and involving participation in role play scenarios.

  6. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B 1. lecture on negotiation principles 2. formative role play 3. summative role play LEVEL 2 LWB241 Trusts 1. lecture on negotiation principles 2. “life problem” – complex text based problem assignment requiring development of a negotiation plan 3. formative role play LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice 1. workbook 2. lectorials 3. optional 5 hr mediation skills workshop covering a range of dispute resolution settings and involving participation in role play scenarios. X

  7. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B LEVEL 2 LWB241 Trusts 1. lecture on negotiation principles 2. “life problem” – complex text based problem assignment requiring development of a negotiation plan 3. formative role play LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice 1. workbook 2. lectorials 3. optional 5 hr mediation skills workshop covering a range of dispute resolution settings and involving participation in role play scenarios.

  8. Air Gondwana Module 1 – modelling negotiation,instructions, vignettes Modules 2 and 3 – multiple scenarios

  9. Air Gondwana Module 4 – (refresher) formative exercise (single scenario) Module 5 – in class role play

  10. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B LEVEL 2 LWB241 Trusts 1. lecture on negotiation principles 2. “life problem” – complex text based problem assignment requiring development of a negotiation plan 3. formative role play LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice 1. workbook 2. lectorials 3. optional 5 hr mediation skills workshop covering a range of dispute resolution settings and involving participation in role play scenarios. X

  11. Negotiation Skills at QUT School Of Law LEVEL 1 LWB136 Contracts A and LWB137 Contracts B LEVEL 2 LWB241 Trusts LEVEL 3 LWB498 Dispute Resolution & Non-Adversarial Practice 1. workbook 2. lectorials 3. optional 5 hr mediation skills workshop covering a range of dispute resolution settings and involving participation in role play scenarios.

  12. Mosswood Manor Negotiation refresher Background narrative

  13. Mosswood Manor Life Problem

  14. The entire thing just seemed more "real". Rather than having a page of facts presented to us, the use of various types of media (the videos, newspapers, emails etc) made me think "well this is [to an extent] just what I see clients bringing in all the time at the legal centre. This is about as real as it gets. Student commenting on Mosswood Manor Having a story to remember (along with characters) made learning more enjoyable and easy to remember. Student commenting on Air Gondwana I enjoyed the build up of a narrative and background story in the Air Gondwana videos and subsequent role play. As a result of this, the role-play felt more realistic and involving. Student commenting on Air Gondwana I liked that the problem had real world relevance. The characters and their issues seemed like things we would face as legal practitioners. Having to know what was essential and non essential information and provide sound advice was a great learning experience. It was much better than having to do a theoretical assignment which can be difficult to comprehend. Student commenting on Mosswood Manor I like the idea and concept. I felt as if I was "learning“ but it wasn't obvious that I was learning. I felt completely involved in the process. Great – user-friendly and hands-on. Student commenting on Air Gondwana It helped engage me in the problem, I really cared about the outcome Student commenting on Mosswood Manor The best aspects of this program was that it retouched on the situation from Contracts law (ie, Air Gondwana) and continued on a situation which can encompass more than one area of law which can be difficult when attempting questions relating specifically to a single topic of one area of law. [I]t tied all my negotiation practices so far from contracts to trusts. It helps creating links connecting the different subjects together like this for a more rounded practice of negotiation skills. Students commenting on the Air Gondwana-Mosswood Manor approach to negotiation training

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