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Diagnostic Study on Infrastructure Delivery Management Toolkit in Addressing DPW's Challenges

This study assesses the applicability of the Infrastructure Delivery Management Toolkit in resolving the problems faced by DPW. The report highlights the current state of customer relationship management, planning for accommodation, and lack of processes, policies, and procurement strategy. Additionally, it emphasizes the absence of an asset register, weak program management, limited understanding of GIAMA, and inadequate monitoring and reporting. The study concludes with actionable recommendations for remedial action.

oppenheimer
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Diagnostic Study on Infrastructure Delivery Management Toolkit in Addressing DPW's Challenges

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  1. Part 1 Diagnostic study to assess the applicability of the Infrastructure Delivery Management Toolkit (IDMT) in addressing the problems being experienced within DPWDecember 2012

  2. Part 1 STATUS QUO

  3. Customer Relationship Management Planning for accommodation AD HOC SILO APPROACH NO PROCESSES OR POLICIES NO PROCUREMENT STRATEGY BY CLIENT DEPARTMENTS NO ASSET REGISTER NO PROGRAMME MANAGEMENT BY CLIENT DEPARTMENTS OR DPW LIMITED UNDERSTANDING OF GIAMA POOR MONITORING AND REPORTING TO CLIENT NO PEOPLE

  4. Part 1 RECOMMENDATIONS FOR REMEDIAL ACTION

  5. End

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