Single pane of glass for IT infrastructure with OpsRamp

1. Blog 2: OpsRamp.com Single Pane of Glass for It Infrastructure with OpsRamp IT infrastructure assets are increasingly deployed across various data centers and multi cloud environments. Monitoring these assets effectively to deliver services requires visibility and control over them. Visibility comprises both availability and performance in the form of physical and virtual assets, synthetics, and applications. Control is about detailed management with minimum overload. Attaining both visibility and control for various IT infrastructure assets in a single dashboard is a Herculean task. There are various monitoring tools available in the market which specialize in either visibility or control, but rarely both. Many IT organizations wind up with dozens of point solutions and disconnected dashboards which do not serve the greater good. OpsRamp is a SaaS-based ITOM (IT Operations Management) solution which addresses these challenges by monitoring and managing multi cloud and hybrid infrastructure along with data from third party tools integrations --all in one place. Beyond discovery and monitoring, OpsRamp has a service-centric AIOps engine which delivers intelligent event management, alert correlation and remediation. OpsRamp capabilities in IT Operations Management (ITOM) and AIOps are highlighted below: ITOM Multi-tenancy: OpsRamp allows multiple clients to work at the same time, each with their own separate user interface, resources, and services. Discovery: OpsRamp discovers network, storage, compute devices, public and private cloud infrastructure, and services through its discovery engine. The discovered devices provide a birds-eye view of business-critical services via service and topology mapping. Monitoring: OpsRamp brings seamless monitoring for the discovered devices with respect to availability, performance and capacity consumption. The solution has hundreds of policies in place which are automatically deployed once the asset is discovered and under monitoring. ITSM: OpsRamp has a lean IT service management (ITSM) module which covers incident, problem, and change management, and also integrates with leading ITSM platforms such as ServiceNow. Intelligent Notification: Users can receive alert notification via email, SMS, and voice. Integrations: Along with native discovery and monitoring. OpsRamp integrates with many popular third-party tools for event ingestion across monitoring, password

2. Blog 2: OpsRamp.com management, collaboration, SSO authentication, public cloud, storage, network and compute. Patching: It is easier and simpler to manage and automate all patch management activities across customer infrastructure, from one interface. Run Book Automation: OpsRamp allows you to create custom configurations without excessive manual intervention. Users can run customized scripts using RBA (Run Book Automation) features for Windows and Linux. AIOps OpsQ is OpsRamp’s intelligent event management, alert correlation and remediation AIOps solution. It delivers the following benefits: Alert Correlation: Events ingested from third party monitoring tools can be correlated and grouped together to reduce unnecessary noise created by individual alerts through algorithmic-based correlation. Alert Escalation: OpsRamp AIOps engine defines the action that needs to be taken on an alert when it is not acknowledged within the desired time frame. It allows the IT teams to configure escalation rules for alerts that need attention and user groups that need to act on them. First Response: OpsRamp reduces redundant and repeated alerts with this action. The first response actions are driven by machine learning algorithms that can be used to find out the alert seasonality pattern and inform the appropriate user. OpsRamp IT Operation Management (ITOM) is more than just a unified platform for managing enterprise hybrid IT environments. This single pane of glass not only shows the discovered IT infrastructure assets, it also facilitates the creation of custom dashboards for key metrics of asset utilization, public cloud consumption and event reduction through service centric AIOps.