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Personalisation: can we stop the solution becoming the problem?

Personalisation: can we stop the solution becoming the problem?. Jill Manthorpe Social Care Workforce Research Unit King’s College London. What this is NOT about. Long term care funding Not pensions Not NHS Not eligibility Not everything else. You don’t know who is coming today?

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Personalisation: can we stop the solution becoming the problem?

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  1. Personalisation: can we stop the solution becoming the problem? Jill Manthorpe Social Care Workforce Research Unit King’s College London

  2. What this is NOT about • Long term care funding • Not pensions • Not NHS • Not eligibility • Not everything else

  3. You don’t know who is coming today? I can’t get the help when I need it They don’t do some things that I need It’s a bit take it or leave it It’s not worth the money I pay It’s brilliant At least they will turn up What have older people said about council home care?

  4. Narrowly defining personalisation • Money worked out on the basis of need • Can be paid as Direct Payment (into bank) • Or money to care provider • Or Money as a voucher

  5. Building blocks • Let’s spend £100 on care…. • Who would you go to and what would you want ? • Home care angels • Home care amateurs • Next door neighbour but one’s cousin

  6. Three points to ponder • Transformation – remembering others • Decimalisation • Coronation • Air travel

  7. From individual view • Will there be winners and losers in this new system? • What safeguards are in place? • What is there to buy? • What is the best source of information – challenges to local Age UK

  8. From services’ view • Winners and losers? • Decommissioning – closing down • Outsourcing of council services • Price hikes? • New businesses? • More scope to keep and increase custom

  9. Effects on care homes? • More options in the community • Greater agreement on risk • Quicker arrangements out of hospital? • Commitment to personal health budgets.

  10. Paths to transformation • Huge pressure on local councils to meet targets, save money, manage rising numbers, set council tax, etc… • The older vote matters (if it votes)

  11. Co-production of information Involvement in developing menus Challenge – what’s not working, and why Collect stories, statistics & develop expertise. What do I want? And for whom? What can I do? What can my group do? Who agrees with me/us? What’s the best way to persuade those who don’t? How to stop the solution becoming the problem?

  12. Over to you! • Thank you • Jill.manthorpe@kcl.ac.uk

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