130 likes | 207 Views
Discover the world of e-commerce through its advantages, Dell Computers' impact, detailed business strategies, B2B insights, and the significance of Information Systems. Learn how e-commerce enhances customer base, revenue, customization, and satisfaction. Dell Computers' online success revolutionized B2C transactions, while their B2B model caters to various sectors. Understand the crucial role of Transaction Processing Systems (TPS) in E-commerce, including OLTP, payment systems like PayPal, and data processing cycles. Unveil the intricacies of batch processing, online real-time operations, and database management for efficient e-commerce practices.
E N D
E-commerce By Scott Montgomery, Kevin Reilly, and Chris Zarins
What is E-commerce? • The buying and selling of goods or services on the internet. • Examples: • Amazon.com • LLBean • Dell
E-business • E-business goes deep into the processes and the other aspects of an online business. • Business strategies, internal activities, and corporate practices that the individual company must undertake to become an online business.
Advantages E-commerce • Increased number of customers • Increased Revenues • Allows a company to know their customers better • Can offer a wider variety of products • Increased customer satisfaction
Dell Computers • Has anyone ordered a Dell Computer offline? • Sell an average 15 million dollars worth of computers just from their website • Revolutionized Customization online
Business to Consumers • Their website has specific section for consumers • Can order the entire computer online • Assist you in your decision making • http://www.dell.com/content/default.aspx?c=us&cs=19&l=en&s=dhs
Business to Business • Have specific sections for small business, large businesses, and government, education, and healthcare facilities • i.e New York State Educational Store • http://www.dell.com/content/default.aspx?c=us&cs=RC974521&l=en&s=k12
Dell Computers E-commerce Product Flow
What do you think the most important Information system is for E-commerce?? • Transaction Processing System
TPS • A TPS is a cross functional information system that processes data resulting from the occurrence of business transactions. • Transactions are events that take place while doing business. Sales, purchases, deposits, withdrawals, refunds, and payments. • TPS are vital in supporting daily operations of an E-Business enterprise. • OLTP
Online payment systems PayPal WebMoney E-cash E-cheques
Transaction Processing cycle • Transaction Processing • Batch • Online/ Real-time Document and Report Generation Data Entry Inquiry Processing Database Maintenance
? Questions