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Information Technology @ CSFB Hong Kong University of Science and Technology. What Are We Going To Talk About?. About CSFB About IT@ CSFB Q & A. About CSFB. A leading Global Investment Bank Part of the Credit Suisse Group Approx 19,000 staff in more than 30 countries
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Information Technology@ CSFB Hong Kong University of Science and Technology
What Are We Going To Talk About? • About CSFB • About IT@ CSFB • Q & A
About CSFB • A leading Global Investment Bank • Part of the Credit Suisse Group • Approx 19,000 staff in more than 30 countries • Full service Investment Bank: • Fixed Income & Derivatives • Equities • Investment Banking • Private Equity
How Are We Structured? Investment Bank CORPORATE FINANCE SECURITIES FINANCE, ADMINISTRATION & OPERATIONS ASSET MANAGEMENT M&A EQUITY CAPITAL MARKETS DCM (ORIGINATION) TRADING SALES RESEARCH INFORMATION TECHNOLOGY RISK MANAGEMENT INSTITUTIONAL SECURITIES INFRASTRUCTURE & SUPPORT FINANCIAL CONTROL PLANNING AND ANALYSIS STRATEGIC PLANNING & IMPLEMENTATION LEGAL AND COMPLIANCE CORPORATE TREASURY CORPORATE SERVICES HUMAN RESOURCES INVESTMENT MANAGEMENT PRIVATE BANKING FIXED INCOME EQUITIES
Finance, Administration& Operations • Human Resources • Internal Audit • Tax • Corporate Services • Risk Measurement & Management • Credit Risk Management • Controllers • Operations • Information Technology • Project Services • New Business • Regional Mgt Oversight • Legal & Compliance
Asia Pacific Employee Presence • Bangkok 28 • Beijing 9 • Hong Kong 559 • Jakarta 7 • Kuala Lumpur 7 • Labuan 3 • Manila 6 • Melbourne 63 • Mumbai 2 • Seoul 102 • Shanghai 13 • Singapore 716 Sydney 421 • Taipei 47 • Tokyo 650
INFORMATION TECHNOLOGY@ CSFB Put Name of IT Person – to handle presentation of this chapter
Major IT Offices Tokyo 72 London 1,371 New York and Princeton 2015 Zurich 42 Hong Kong 69 Singapore 145 Sao Paolo 40 Sydney 45 • IT staff in 21 cities across morethan20 countries
IT Challenges Market / Business Regulatory Technology • Accounting systems upgrades • Basel II • Sarbannes Oxley • Nearshoring • Data Centre Strategy • Risk and positions environment integration • Adoption of new technology • Common components • Infrastructure resiliency • OTC Derivatives • Prime Banking • Spreadsheet reduction (SCRAP) • Aggressive Business Growth Plan • New products – e.g Mortgages • Business Process Re-engineering • Outsourcing
CIOPhil Cushmaro COO Andy Dimitri European IT Magnus Falk Technology InfrastructureTony Kerrison Controllers and Risk IT Joan Bader Asia Pacific IT John Burns Firm wide IT Mike Bouzane FID IT Tom Cox Derivatives IT Ian Green Private Equity, Prime Services IT Gil Shaked Systems Architect Steve Yatko Operations IT Gerry Muldoon Equities IT Hank Hyatt IT Structure
Scale of IT@ CSFB • Approx 4,000 IT staff globally, budget $1.3 billion • 2,500 applications • 10,700+ databases • 75 million email messages a month • 70 Internet and 1,800 Intranet web sites • 12,000 remote access users serviced out of 16 locations • Monthly global trading system volume of 15 million tickets • Approx 30,000 PCs globally – 27,000 desktops, 3,000 laptops • 9,000+ servers globally
What Makes CSFB IT Different? • Our investment in the business • Quality of business and IT colleagues • Our investment in IT • Leveraging opportunities across CS Group
New Technologies • Oracle RAC Clustered database servers for ultra-high availability & scalability • Linux – Open Source operating system providing cost and performance benefits • Grid Computing – Parallel-processing systems • Utility Computing – Automated Infrastructure Management • VoIP - LAN-connected handsets and telephony software • Storage Virtualization Technology - Advanced storage management technologies that permit virtualization of storage resources • Web Services – Run-time integration and service-oriented computing • Virtualization - Manage multiple OS images per host • Collaboration – Instant messaging, desktop video & portals • Wireless LAN - Wireless network for desktop connectivity • Blade Computing – CPU’s consolidated in a shared chassis • Remote Workstations - Migrates the workstation from the end user location to a highly concentrated blade format in the data center
InfrastructureProjects • $200 million datacentre project – Jan 2005 to Jun 2006 • Omni III / XP client and server upgrades – due for completion mid 2005 • Instant Messaging and Collaboration • Data Retention and Compliance • Voice over IP - BAU • Blade Technology • Grid Computing • Open Source Computing (Linux) - BAU • Wireless Networking/Mobile Computing (Pervasive Networking) - BAU • Virtualization - new
Sample Development Project Credit Insurance Structuring (CIS) Deals Database: • System that provides document management support to the credit insurance structuring business • Three tier technology: • First tier Windows XP client • Second tier Windows 2003 Server running .Net • Third tier Oracle database • Due to London, New York and Singapore implementations, it is reliant on global real-time database replication using Oracle Streams
Systems Programmer Data Architect Application Architect Developer Database Designer 3. Systems Analysis & Design 4. Construction Project Manager Web Architect QA Analyst Market Data Specialist Business Analyst 5. Validation Information Security Analyst 2. Business Analysis Testing Specialist Documentation Analyst 7. Evaluation Change Control Specialist Project Coordinator Infrastructure Engineer 1. Initiation 6. Deployment Jobs @ CSFB
What’s It Like Working at CSFB ? • Truly global • Growing and winning market share • Dynamic and intense – continual change • Leading edge technologies • Surrounded by smart creative people • Progress as rapidly as you can • Work hard, Play hard, have Fun – and get paid for it!
What’s It Really Like Working at CSFB? • No boundaries • No ties • Meritocracy • No time serving • Responsibilities taken not given • The right people in the right place • Work/life balance • Travel opportunities • Charity Involvement • Active Networking – professional and social
The Summer IT Internship Programme • 11 week summer work experience • Placement according to interests, skills and opportunities • Interns given real work and expected to make a contribution as part of a team • Structured training programme throughout internship • Induction • Professional Skills Training • Senior Manager Speaker Series • Variety of non-classroom based development opportunities • Social events