330 likes | 371 Views
The Hong Kong University of Science and Technology. Cisco Unified IP Phone 8945/7841 User Guide. Cisco 8945 Layout. Lens Shutter. Video Camera. Line Buttons. Display. Message Waiting Indicator. 8945 has bluetooth feature that can add bluetooth accessories. Soft Keys. Contacts.
E N D
The Hong Kong University of Science and Technology Cisco Unified IP Phone 8945/7841 User Guide
Cisco 8945 Layout Lens Shutter Video Camera Line Buttons Display Message Waiting Indicator • 8945 has bluetooth feature that can add bluetooth accessories Soft Keys Contacts Settings / Applications Voicemail Volume Control Navigation Keys Headset Receiver Transfer Audio Mute Handsfree Speaker Conference Redial Video Mute Hold
Cisco 6945 Layout • Message Waiting Indicator • Display • Line Buttons • Soft Keys • Transfer • Conference • Hold • Navigation Keys • Headset • Handsfree Speaker • Dial Pad • Audio Mute • Volume Control • Voicemail • Settings / Applications • Contacts • Receiver
Important Notes on Relocation • Backup old Nortel phone set’s personal directory • Erase old Nortel phone set’s personal directory for security reason
Password and PINs • User has a password and two PINs • Portal password (alphanumeric) is for the phone settings web portal login • Phone PIN (numeric) is for accessing the personal directory on the phone • Voice mail PIN (numeric) is for accessing the voice mail on the phone
Password and PINs • The PINs and Password are generated randomly such that each user has different initial PINs/Password. • For simplicity, the initial PINs and Password of a user are the same. • The PINs and Password are emailed to corresponding user. • Each user is recommended to change the initial PINs/Password as soon as possible. • For voicemail PIN, the user must choose a non-trivial PIN.
Password and PINs • Cisco Unity Connection considers a PIN is trivial if: • The PIN matches the numeric representation of the first or last name of the user. • The PIN contains the primary extension or alternate extensions of the user. • The PIN contains the reverse of the primary extension or alternate extensions of the user. • The PIN contains groups of repeated digits, such as “408408” or “123123.” • The PIN contains only two different digits, such as “121212.” • A digit is used more than two times consecutively (for example, “28883”). • The PIN is an ascending or descending group of digits (for example, “012345” or “987654”). • The PIN contains a group of numbers that are dialed in a straight line on the keypad when the group of digits equals the minimum credential length that is allowed (for example, if 3 digits is allowed, the user could not use “123,” “456,” or “789” as a PIN).
Unified Messaging • Single inbox synchronizes the voice messages in Cisco Unity Connection and Exchange mailboxes. • When single inbox is enabled, the new voice messages are replicated to the user’s Exchange mailbox. (Existing voice messages are *not* replicated.) • The user can then listen to the voice messages by any computing devices (mobile phone, notebook etc.). • Status changes (for example, from unread to read) are synchronized as well. • This service is enabled by default if the user has provided his / her email address. • Note: As voice messages are replicated to Exchange mailboxes, the mapping of extension-user must be accurate. Any user change on the telephone must inform us.
Unified Messaging • Sample email message (the user is cc@ust.hk):
On-leave Staff Voicemail • When user is on vacation, he / she may not want the callers to leave voice messages as he / she cannot respond in short times. • To do so, user can make use of the “alternate greeting”. • When the user wants to disable voicemail, he dials to the voicemail system, and activates the alternate greeting by keying 412#. • When the user returns to work, he dials to the voicemail system and deactivate the alternate greeting by keying 412. • User can also choose to customize his/her own alternate greeting.
Internal Call & External Call Internal call Dial Ext. No. (4 digits) External call Dial 9 + Tel. No.
Speakerphone ( Hands-Free ) • On Press or (button green light on) • Off Press or (button light off)
On MicrophonePress (button red light on) Off Microphone Press (button light off) Mute
Redial To call the last dialed number Press (8945) Press {Redial} (7841)
Call Hold Put a line on hold (1st line button flashes green)Press or ReconnectPress { Resume } or
Call Transfer Set upPress + + / {Transfer} Reconnect (if the line is no answer / busy)Press { Cancel } + { Resume } Ext. No.
During an active call1. Press2. Enter / + 3. Press / {Conference} 4. {View Details} + + Select a party + {Remove} Conference Calls (8 parties) Ext. No. 9 Tel. No.
Group Pickup Pick up the handset Press { Pickup } to pickup group call
Call Park To Activate During a call, press { Park } ( Screen shows a park no.) To retrieve a parked call Enter the park no. (e.g.4050) from another phone
Call Forward Set upPress { Fwd All } + (Screen shows & “Call forwarded to XXX”) CancelPress { Fwd Off } Ext. No.
Immediate Divert To divert an incoming call to voicemail system immediately Press { Divert }
Call Log(Up to 150 records) To view Press + { 1.Call History } + select a call log record + Press { All Call } / { Missed Call } + { Edit Dial } to edit the displayed number if necessary + { Dial } / lift the handset to start calling Received - , Placed- , Missed-
Personal Directory(Personal Address Book) Press + (1. Personal Directory) + enter User ID & PIN + { Submit } To Use Search for an entry + { Dial } + Select a Phone No. + { OK } + { OK }
Arrow Keys( Up & Down ) 8945 pressup arrow key (7841/6945 press down arrow key) to review speed dial entries. Highlight a number to dial out 8945 press down arrow key (7841/6945 press up arrow key) to review call history. Highlight a number to dial out
Brightness (16 levels) (8945) Press + (2. Preferences) + + (3. Brightness) + to adjust + {Save} to confirm
Ring Tone Press + (2. Preferences) + { 1.Ring Tone } + to change + Select Ring Tone + { Play } to listen / { Set } + { Apply } to use
Volume To adjust the handset / speaker volume, press when handset / speaker is in use (off hook) To adjust the ringer volume, press when handset / speaker is not in use (on hook)
For 8945, to enable or disable video call Press { Preferences } { Camera Settings } { Auto Transmit Video } Select { Yes } to enable automatic video transmission Select { No } to disable automatic video transmission Video Call (8945 only)
Voicemail System Internal access :Press or (When having voicemail, Message Waiting Indicator is RED)
Access Phone Settings Web Portal (On-campus Only) Launch a web browser & log into :https://cm.uc.ust.hk/ccmuser Through the web portal: Set Speed dials Add personal address book entries Set call forward options Disable voice mail Change ring settings