INFORMATION ON THRIFT STORE BUSINESS TRANSLATING REPORTS INTO INCREASED SALES

1. INFORMATION ON THRIFT STORE BUSINESS TRANSLATING REPORTS INTO INCREASED SALES The How Why What & Where

2. HOW? World Serve product flow system. Capture detailed production information Capture detailed sales information Capture detailed purge information Specific thrift store sophisticated reporting and responses WHY? Increase sales with better product mixes and pricing strategy Reduce theft Reduce labor cost

3. WHAT? Toshiba TEC Thrift store tagging system Toshiba TEC Thrift store POS system WHERE? Back room tagging area Back room rag out Front end check out Store office reporting Head office reporting

4. Who Uses our System Salvation Army Value Village (Savers USA) American Thrift Bibles for Mission

5. Receive Sort Hang SpeedRail OK

6. Rack CategorySort Staging

7. Rack CategorySort Staging

8. Staging

9. Toshiba POS and Tagging Configuration Symphony Front End Tagging Back room Symphony Back room

10. Toshiba Easy Ticketing System

11. Menu Sign On Enter number and depress [OK]

12. Menu Tag System OperationsSelecting The Week Select Week/Colour

13. Menu Tag System Operations Select Sub Department Select a sub department example [Ladies]

14. Menu Tag System Operations Select Category [1st] Select the category [JACKETS]

15. Expandable To Include SizesOn Tags

16. Menu Tag System Operations Select Price Point [1st] Select the price point based on quality

17. Menu Tag System OperationsPrint Tag [2nd ] Select print to produce a tag from printer [1st] Select the price point based on quality

18. Menu Tag System OperationsPrint Quantity On Tags Option 2 Depress this button and print either [SET OF 2 PCS] or [Piece Pricing] on the Tag. With out selecting these options it will print default 1 piece [2nd ] Select print [1st] Select the price point based on quality Option 1 If you have a set (like a suit or swim suit with more than one piece enter the quantity and depress here Option 1 If you have a set (like a suit or swim suit with more than one piece enter the quantity and depress here

19. Price Points This example is suggesting the price of children’s pants 1,3,5,7, is equal to $1.00,$3.00,$5.00 and $7.00. You can increase price points or use Open price points

20. Size Points

21. Store manager determines price point Pricing consistency through operator product rating not $ value.

22. Create a good shopping experience for shoppers while making it difficult to swap tags due to full descriptions on tags

23. Floor Distribution Easier floor distribution cause racks are presorted

24. Setting weekly production targets and daily report of target achievements.

25. Setting Targets2200 pieces a day

29. Toshiba Purge Module

32. A quick look for quick response. How much are you ragging out versus production

33. A detail look for a better response. May it’s the mix? What is being ragged out.

34. A quick look for quick response.

35. A detail look for a better response.

36. Scanning Provides Speed & Accuracy While Capturing Information.

37. What percentage of product was sold from the production From 1706 pieces put on the floor 336 was sold 19.69% and 90 percent was scanned less than 10 percent was hand entered From 1706 pieces put on the floor 305 was sold 19.69% and 90.77% percent was scanned less than 10 percent was hand entered

38. What % was sold of or our production. Why? WOMENS CLOTHING Report 2789 pieces put out on the floor and sold 731 pieces 26% of total production sold What % was sold of or our production. Why? What % was sold of or our production. Why?

39. WOMENS PANTS PRODUCTION Pricer is pricing 62.9% of these pants in the BETTER price point. 56 pieces totaling $335.00 averaging 6.00 per per each pair. WOMENS PANTS SALES The BETTER price point was 30% of total woman's pants sold 3 pair sold totaling $18.00. 6 per pant. Only 5% of the pants put on the floor sold.

45. Summary • Know what you are putting on the floor • Know what is selling from what you put on the floor. • Create a good shopping experience • Increase sales by making sure you have a good selection of products and a wide price selection.