MGM 2111 Principles of Management

1. MGM 2111Principles of Management Week 1 Introduction to Management Associate Professor Dr Haslinda Abdullah 6th July, 2009

2. Outline • Why study management • What is Management • The management functions • Management skills • Management types • Roles of a manager

3. WHY?....... Four Reasons To Study Management

4. What is Management? • Defined as “ the attainment of organisational goals in an effective and efficient manner through planning, organising, leading and controlling organisational resources”

5. Functions of Management (Fayol) Four Management Functions: Planning Organizing Leading Controlling

6. The Management Functions • Planning – defining goals for future organisational performance and deciding on the tasks and use of resources needed to attain them • Organising – involves assigning tasks, responsibility, delegating authority and allocating resources across organisation

7. The Management Functions • Leading – involve the use of influence to motivate employees to achieve the organisation’s goals • Controlling – concerned with monitoring employees’ activities, keeping the organisation on track toward its goals and making corrections as needed

8. Planning Select goals and ways to attain them Organizing Controlling Monitor activities and make corrections Assign responsibility for task accomplishment Leading Use influence to motivate employees 0 Functions of Management

9. Important Managerial Skills Technical Skills Expertise in a particular area—marketing, accounting, finance or human resources Human Skills Abilities in getting along with people, motivate, facilitate, coordinate, lead, communicate, and resolve conflicts Conceptual Skills The ability to think about complex and broad organization issues

10. Types of Managers First-Line Supervisors Manage the work of employees who are involved in the actual production or creation of an organization’s products or services. Middle Managers Manage first-line managers and others. Top Managers Have organization-wide managerial responsibilities—Chief Executive Officers (CEOs), Vice-Presidents, and Board Chairs

11. 0 Management Skills Exhibit 1.2

12. 0 Management Types - Vertical Managerial Levels in the Organizational Hierarchy

13. Roles of a Manager • Entrepreneur • Negotiator • Resource allocator • Leader • Liaison • Disseminator • Monitor • Crisis handler • Figurehead

14. Fayol’s Functions and Mintzberg’s Roles

15. Summary • Why the Study Of Management Is Important: • It provides skills to help you become a manager. • It improves the working relationships you will have with your own bosses. • It allows you to better understand how organizations operate. • It facilitates a better understanding of who you are and of your life ambitions.

16. Summary (cont’d) • The Four Management Functions: • Planning: deciding on an organization’s goals and strategies. • Organizing: ensuring that tasks have been assigned and the structure of organizational relationships facilitates meeting goals. • Leading: relating with others so that their work efforts achieve organizational goals. • Controlling: ensuring actions are consistent the organization’s values and standards.

17. Mind Map Attainment of organizational goals through POLC Entrepreneur Negotiator Resource allocator Leader Liaison Disseminator Monitor Crisis handler Figurehead Planning Organizing Leading Controlling Top managers Middle managers First line managers Technical Human Conceptual