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THE VALUE OF RESULTS. Frank Burns 4 th State Units on Aging Nutritionists & Administrators Conference Baltimore, MD August 2006. AoA Mission.
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THE VALUE OF RESULTS Frank Burns 4th State Units on Aging Nutritionists & Administrators Conference Baltimore, MD August 2006
AoA Mission “Help elderly individuals maintain their independence and dignity in their homes and communities through integrated, high-quality, cost-effective systems of home and community-based long-term care.”
The Context of Change • Modernizing the Older Americans Act • Medicare Modernization Act • GPRA and PART • Initiatives Based on Existing Best Practices • The Central Product Is Network Services • Meals and Nutrition under Choices--Quality • Competitiveness through Accountability and Transparency
Our Responsibility Assist the Network in developing tools that will allow them to efficiently and effectively assess and evaluate program performance to ensure that the impact of our programs is, in fact, the restatement of our mission.
AoA’s Program Assessment Basics • Focus on Results—Story of Performance • Support of AoA and Network Goals • The Context for Change in the Aging Network • Initiatives of the AoA Office of Evaluation • Data and Tools to Support Program Assessment • Performance Measurement Tools and Models • Program Evaluation
Strategic Priorities • Empower people for easy access to integrated, quality care • Elderly individuals stay active and healthy through evidence-based interventions • Target those at high risk of nursing home placement • Support families as they care for the elderly • Protect elder rights and prevent abuse, neglect and exploitation • Effective and responsive management
Inputs Outputs Outcomes Impacts • Increase Service • Quality • Increase Client • Satisfaction • Increase Cost/benefit • Decrease service • Unit costs • Increase persons • Served • OAA $ leverage • Increased access • Increase targeting • $ • People • Technology • Legislation • Evidenced • Based models • Research • Service Units • Persons Served • $/Service Units • #’s • # of service • activities • Better health • Community • Connection • Age in place • Better • Quality of life • Increased • Community • Infrastructure • for LTC • Caregiver • relief Client Outcomes Program Effectiveness Program Efficiency System Infrastructure Interagency Partnership AoA Program Evaluation Domains Strategies Coordination, collaboration, consumer empowerment, Aging network leadership
Core Outcome Measures Efficiency Quality Targeting
Tools Under Development • Improved NAPIS Data • Integrated/Efficient NAPIS Systems • Performance Outcome Measurement Models • Performance Outcome Measurement Tools • Area Agency Level Data • Provider Data • Program Evaluation Protocols • National, State and Local Statistical Data in Useful and Usable Formats • Web-Based Versions of Information Collection and Dissemination Tools • Program Planning Models and Tools