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Training. development. training. a planned effort to facilitate the learning of job related compentencies Increases employees knowledge Ensures basic skills Work effectively in teams Emphasises innovation,creativity and learning. contd.
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Training WWW.PPTMART.COM development
training • a planned effort to facilitate the learning of job related compentencies • Increases employees knowledge • Ensures basic skills • Work effectively in teams • Emphasises innovation,creativity and learning WWW.PPTMART.COM
contd • Training focus has moved from just teaching basic skills to creating and sharing knowledge • Designed to gain competitive advantage • And create intellectual capital WWW.PPTMART.COM
High leverage training • Links training to strategic business goals • Has top mgmt support • Uses instructional design process to ensure effectiveness of trng • Is benchmarked to programs in other orgns • Develops continuous learning WWW.PPTMART.COM
Continous learning • Understanding the work process • Acquire new skills, apply them • Share with others what they have learned • Improved performance—motivation– share benefits WWW.PPTMART.COM
Strategic Training &Development Process Strategic Training & Development initiatives Training and Development Activities Value of Training Business Strategy *Diversify the learning portfolio *Improve cust Service *Accelerate Pace of learning *Capture& Share knowledge • UseWeb based • trng • MakeDevlpment • mandatory • Develop websites • for knowledge • Sharing • Increased • participation • Learning • Performance • Improvement • Reduced • complaints • & • Greviances • Turnover • Employee • sat • Mission • Values • goals WWW.PPTMART.COM
Designing effective trng programs • Training is designed according to the instructional design process • Trng design process refers to a systematic approach for developing trng programs • Eg ISD • ADDIE(analysis,design,development, imlpementation,evaluation WWW.PPTMART.COM
Training Design process • Needs assessment • Ensuring employees readiness for training • Creating a learning environment • Ensuring transfer of training • Selecting training methods • Evaluating training programs WWW.PPTMART.COM
Needs Assessment • Reasons Context outcomes • Legislation What needs to be Lack of skills learned • Poor perf who receives • New Tech type of trng • Customer request frequency of trng • High perf standards Buy/Build • New jobs Trng vs other • Bus growth/contraction option • Global bus expansion who needs trng evaluation of trng Orgnsational analysis Task analysis Person analysis WWW.PPTMART.COM
Ensuring employee readiness • Self efficacy • Understanding benefits and consequences • Awareness of trng need,career interests and goals • Work envt characteristics • Basic skills WWW.PPTMART.COM
Creating learning envt • Need to know why they should learn • Need meaningful trng content • Opportunities to practice • Learning by observation,experience and interacting • Proper administration of trng progm WWW.PPTMART.COM
Ensuring transfer of trng • Refers to on the job use of knowledge,skills and behaviour • Requires manager support • Peer support • Technological suport • Self management skills WWW.PPTMART.COM
Selecting trng methods • Presentation methods—Instructorled classroom ,Audiovisual techniques • On the job trng, • Self directed learning, Orietation trng • Apprenticeship, Internships, Job rotation • Coaching WWW.PPTMART.COM
contd • Off the Job trng Methods • Vestibule • Lectures • Special study • Case study • Role playing • Sensitivity trng WWW.PPTMART.COM
Other techniques • Ice breakers • Team members know each other • Skill Games • Develops analytical skill • Team building Games • Tag teams • One role played by two • Mirroring • External perspective • Leadership games • Shadowing • Working under a senior • Lateral thinking • New ideas • Morphological analysis • Alterantive solutions to problems WWW.PPTMART.COM
Evaluation of progm • Trng outcomes • Reasons for evaluation • Cost • Extend of benefit • Strengths and weakness of progm • Cost benefit analysis WWW.PPTMART.COM
Evaluation Design • Pretest/post test with comparison group • Pretest/post test • Post test only • Time series-measurementare takenbefore the progm begins are continued during and after the progm • questionnaire WWW.PPTMART.COM
Level question measure Accidents,Quality Productivity,Turnover Morale,Costs,profits RESULT Performance appraisal by superiors,peer,client subordinates BEHAVIOR WWW.PPTMART.COM LEARNING Written test,performance test Graded simulations REACTION questionnaire