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Advances in Technology for Treatment Providers Renee Menkova Agenda Opening statements Collaboration Web Marketing Social Media Closing statements Q & A About Me Professional: Director of Internet Strategy at Rasmussen since 2004
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Advances in Technology for Treatment Providers Renee Menkova
Agenda • Opening statements • Collaboration • Web Marketing • Social Media • Closing statements • Q & A
About Me Professional: • Director of Internet Strategy at Rasmussen since 2004 • Founding Board of Director, Programming, for doterati • Board of Directors, Small Business Advisory Board Council Areas of Focus: • Search Engine Marketing • Social Media / Web 2.0 • Search Engine Optimization • Pay Per Click • Paid Inclusion • Ad Networks • Multi-variant testing
About Rasmussen College • 17 Campuses and Online Programs • Online Internet Marketing degree
Pop Quiz • Who is here to learn how to collaborate online? • Who is here to learn how to drive new clients? • Who is here for another reason?
Collaboration • Is there a need to collaborate? • What are the tools available to me? • What are the different ways to use the tools?
Nings • Create your own social networking community. • Can be by invite only or open to the public. • Allows you to upload files, have discussions on current topics, and build a community.
For Clients and for Professional Development I clicked on the first community called TSN Recovery.
Google Docs, Google Sites &Video Google Docs, Google Sites and Google Video • Web apps for documents, spreadsheets, presentations, sites and video improve collaboration. • Work together on documents, even in real-time, without the hassle of attachments. • Helps you securely share between Windows, Mac and Linux with coworkers and contacts. • Quickly build team sites and portals where everyone can contribute and learn.
Do Searches as if you were a Client • Request to be added to all websites that list Treatment Centers
Web Marketing • Keyword Research • On-Page SEO • Off-Page SEO • Social Media
You Have a Site – Now What? • Planning Your Online Marketing Campaign • Budget Allocation • % of Marketing Budget • Industry Standard – 15% growing to 25 – 30% in next five years. • Goals – Specific and Measurable • Increase Traffic? Increase Conversion? • Scope • Organic SEO, PPC, Redesign, etc… • Tracking and Analysis • Reporting Protocol (Analysis) • Off-site reporting (phone, walk-in, email)
On-Page SEO Page Title – #1 Factor, ensure relevancy, enticing • Meta Tags – declining factor • Quality Content – audience, original, interesting • Site Functionality – 404 Errors, Load Time, Good IP • Images / Alt Text • H1, H2, H3 • Internal Linking • Language: HTML/CSS = Good Full Flash = Bad
Off-Page SEO: Link Building • Asking • Buying: related sites, directories • http://www.seocompany.ca/directory/top-web-directories.html • Link Baiting: articles, videos, lists, white papers, press releases (submit to prweb), social media, wiki, Yahoo Answers, about.com, etc… • Link to all pages (not just the homepage) • Anchor Text – must vary • Site Authority and Relevancy • .Edu, .Gov, Popular Sites – News, blogs, wikipedia, etc… • Be Natural
SEO Tools • Analysis: Google Analytics (Free), Click Tracks, Omniture • Web CEO – free version okay with one of the above tools! (www.webceo.com) • W3C Validator (www.w3c.org) • Internal Link Checking (www.dead-links.com) • Inbound Link Checking / Competitive Intelligence • Google ‘link:YourURLHere’ • www.webconfs.com/anchor-text-analysis.php
Business Purpose of Social Media • Breaking through the clutter • Building relationships • One-on-one communications • Get feedback from customers • Opening the lines of communication
Examples of Social Media Sites • Twitter (microblogging) • Linkedin (professional) • Facebook (personal & professional uses) • Myspace (personal & some professional uses) • Digg News aggregator website • Google Alerts News feeds
What are your Goals? Not all of your goals will have a monetary value. • What actions are customers taking as a result of reading or engaging with you? • Are customers telling you about their needs? • Are customers requesting to speak with someone from your company? • Are customers willing to provide testimonials and referrals to you? Will they become your ambassadors? This information can be invaluable to your business!
Where to Start? • Listen to your employees and staff • Find out what people are saying about you • Find out where your customers go online • Ask your customers for recommendations • Identify goals • Set up metrics • Get started • Track progress
Questions, Comments, Ideas … Also, feel free to email me your ideas and suggestions to Rmenkova@msn.comTwitter: www.twitter.com/renee_mLinkedin: www.linkedin/in/reneemenkovaOr call 407-618-5363