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welcome astd

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welcome astd

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    1. Welcome to a Two-Day Effective Communication Workshop Name of Organization Date Facilitators Name

    3. Assertiveness vs. Aggression Assertiveness is positive; aggression is negative. Assertiveness conveys influence; aggression displays anger. Assertiveness allows progress and direction; aggression creates hostility and roadblocks.

    4. Use of Voice and Language Speech is the mirror of the soul (Socrates). Vocal energy is vital for engaging an audience. Audiences absorb a message 10 15 words behind the speakers delivery. A pause provides a powerful point in a presentation.

    5. Vocal Emphasis Consider this: Its not what you say; its how you say it. Use simple language. Watch your grammar. Avoid jargon, slang, and acronyms. Remember that 40 percent of the success of communication is in the oral delivery.

    6. Exercises for Excellence

    7. Fun Phrases Billy Button bought a buttered biscuit The painted pomp of pleasure's proud parade Like clocks, like locks Drowsy tinklings lull the distant folds Red leather, yellow leather A library literally littered with contemporary literature Katy caught a naughty kitten Helen heard the horses' hooves from her home on the hill Last night the cows prowled around the yard Dance past the last barn Park your car in Harvard yard

    8. Tongue Twisters Proper copper coffee pot Mixed biscuits Six thistles Cup of cocoa Little kettles Purple metal Lovely yellow lilies Singing kettles Tipping teapots The Leith police dismisseth us

    9. How to Deliver Effective Presentations Pay attention to posture and poise. Maintain eye connection. Use fluid movements. Make expressive gestures. Project your voice.

    10. Speech Topics for Practice My first or most unusual job My favorite sport or hobby An object on my desk or in my home My favorite book or movie What I would do with $1 million

    11. What Influences an Audience Race Gender Age Posture / confidence / space Eye contact / facial expression / energy Appearance Handshake

    12. How to Develop a Three-Point Presentation Select a topic. Define the objective. Develop three key points. Add two to three subpoints. Create a dynamic opening and closing.

    13. More Tools for Presentations Research your audience. What do they need to know? Whats in It for Them? (WIIFT?) Develop your speech first; then add your visuals. Design appropriate visuals. PowerPoint does not have to be the first choice. Rehearse, rehearse, rehearse. Put your outline on 3 x 5-inch note cards. Dont read your speech. Be free for your audience.

    14. Guide for Presentations Topic Objective: To(persuade, convince, etc.) Define opening First key point Sub points Second key point Sub points Third key point Sub points Define close

    15. Stories for Presentations Think of some task that is part of your job or part of a hobby. Take five minutes to write details of a story that explains the task. Form groups of four people. Choose one person in your group who will take three minutes and tell his or her story to the other three. If you were a listener, tell the details back to the storyteller to confirm whether you understood the concepts described.

    16. Analogies Separate into two groups. Get a flipchart and a pen, and select a scribe for your group. Take 5 minutes as a group to develop as many analogies as you can. Write them on the flipchart. Regroup as a whole class and share your lists. The facilitator will award prizes to the group with the most analogies. For your own use, write down the analogies each group developed.

    17. Strategies for Successful Meetings To meet or not to meet? Call a meeting for the right reasons. Select attendees with care. Create a culture where it is OK not to attend.

    18. Strategies for Successful Meetings Appoint a facilitator and timekeeper. Create a parking lot. Call for a process check regularly. Leave when youre done. Serve food. Allow stretch breaks. Let participants drive the agenda. Meet outdoors, or outside the work environment. Model good meeting behavior.

    19. How to Run a Successful Meeting Listen to everyone. Give others ideas precedence over yours. Assume that everyones ideas have value. Paraphrase, but dont judge. Control the dominant people without alienating them.

    20. How to Run a Successful Meeting Remember that your interest and alertness are contagious. Keep track of the agenda and advise the attendees. Check with anyone who owns a problem under discussion to find out if it is worth pursuing. Ask others to run the meeting. Those who lead, learn.

    21. Summary and Close Reviewed Workshop Day One Assertiveness vs. aggression Use of language Presentation skills Storytelling and analogies Successful meetings Review of participants goals Summary and Close

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