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In the Trenches: Pinnacles and Pitfalls of Notebook Programs from a Faculty Perspective. Jennifer Bolt Acadia Institute for Teaching & Technology. Ending. Neutral. Beginning. Intervention. Dealing with Organizational Change. PERFORMANCE. The Trench. Managing Transitions, William Bridges.
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In the Trenches:Pinnacles and Pitfalls of Notebook Programs from a Faculty Perspective Jennifer Bolt Acadia Institute for Teaching & Technology
Ending Neutral Beginning Intervention Dealing with Organizational Change PERFORMANCE The Trench Managing Transitions, William Bridges T I M E
Overview • Context: Why we use notebook technology (how did we get in the trench) • Best Practices:Meeting faculty needs • Lessons Learned: The pitfalls • Student Feedback: Survey says • Your questions and comments
Why Use Technology? Why Bother?: www.tltgroup.org/gilbert/WhyBother.htm • Accessing essential learning applications • Developing new instructional capabilities • Meeting varied learning styles • Meeting new student expectations • Overcoming difficult or impossible access • Creating information literacy • Preparing students for the “real” world • Narrowing the digital divide……..and many more…. Problems at Acadia: • Remain competitive • Manage limited resources
Our Mission To improve learning for students “Any time access to the world’s resources at the preferred work place of the student” Best Practice #1:Make Sure Everyone Knows Why
Why mobile computing?(leased, standard model, wired) • Students are mobilecreatures • Students work/study at odd hours • Technology tools must be “evergreen” • Wired networks, today, are faster and more secure • Standardization allows for excellent technical support • Standardization allows for classroom environment to change
Acadia Advantage 2003 • 4,300 notebooks: Standard software • Technology Use:928 online courses 215,000 online tests 3,082 e-discussion groups • Innovation Projects: 67 faculty involved • Partnerships: Interdisciplinary faculty Faculty – Student University - Schools
Best Practice #2:Invest Heavily in Support Infrastructure Faculty Staff and Students IT Support at Acadia Kerri BrewsterDirectorComputing Services Jennifer BoltDirectorAITT Kim RoseDirectorUser Support Centre (20+3) (12+40) (15+8)
AITT “To provide leadership in the creation of innovative learning experiences and teaching environments.” • Training • Application Development • Pedagogical Leadership • Research • Technical Support
Best Practice #3: Different Strokes for Different Folks Technology Adoption Curve • Workshops • Templates • Web pages • Collaboration • Pilot projects • Development • Showcases • Consulting • Information • Resources • In-class help • Email • PowerPoint Early Adopters Late Adopters Majority $$
Virtual Labs • Pre-class preparation • In-class support • Post-class review Data Collection • Interactivity • Problem-based learning
JumpSTART(Selecting Technology And Resources for Teaching) 3 Easy Steps: 1: Fill-in a Request Form 2: Attend a Workshop(s) • Effective PowerPoint Design • Online Assessment Strategies • Effective Web Resources • Introduction to Website Design 3: Review Student Work … and GO!
Best Practice # 4:Save Time for Faculty • Pare down applications with a focus on time saving features – eg. ACME • Build reusable, multi-purpose learning objects • Leverage the talents, energy and influence of students • Meet faculty on their turf – eg. New Faculty Support Plan
Drawing a topographic profile from a topographic map. 550 500 450
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450 B 460 470 480 490 500 550 SCRAP PAPER 550 500 450 A 560 550 540 530 520 510 500 490 480 470 460 450 440 B A A B
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Life in the Trenches • “Laptop U” – the program is NOT the laptop • Did not manage student expectations aggressively • Early Adaptors become Gadget Geeks • Intimidation factor of showcasing the cool stuff • What next….? • Explain the full cost of the program; emphasis teaching objectives • Develop and promote laptop use outside of class • Accept proposals that begin by answering “why”; require evaluation • Share time savers and simple ideas; involve those most reluctant
Campus Survey Says • Primary method of student technology learning is help from other students • Faculty appreciate individual student assistance most • Students appreciate the technology for course mgmt tool and online access to profs most • Students value face-to-face time more • Notebook is used more outside of class than in…and primarily for communications • Students always complain about cost, but appreciate value • Value increases with use • Students complain most about unreliable technology • So do faculty • Everyone appreciates the notebook program most when they no longer have it
Jennifer.bolt@acadiau.ca http://aitt.acadiau.ca (see Research, Projects, Training Programs)