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COMPLAINT LETTERS. BUSINESS ENGLISH 1. How to organize . Keys to an effective complaint letter. P aragraph 1: describe purchase, name of product with serial numbers, include date & place of purchases. Paragraph 2: state problem and give history.
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COMPLAINT LETTERS BUSINESS ENGLISH 1
Keys to an effective complaint letter • Paragraph 1: describe purchase, name of product with serial numbers, include date & place of purchases. • Paragraph 2: state problem and give history. • Paragraph 3: ask for a specific action and enclosed copies of documents. • Paragraph 4: allow time for action and state how you can be reached.