The Making of Namma Toilet

1. The Making of Namma Toilet June 9, 2014 Chandrakant B. Kamble , Commissioner Commissionerate of Municipal Administration, Government of Tamil Nadu

2. About CMA • No. of Municipalities: 126 • No. of Corporations: 9 As per Census 2011: • Urban Population: 48.45% • No. of urban households without access to a toilet: 24.8%

3. Tamil Nadu Vision The Hon’ble Chief Minister’s vision is to provide piped and pressurized 24x7 water supply to 100% of its residents and ensure that all of them have access to safe sanitation including open defecation free and garbage free environment.

4. User Fees Efforts in the past to address the issue of OD.. ? • Supply driven • Low Cost • Technology • IEC • Health & Well Being

5. Are existing solutions taking into account the needs of the end-user?

6. WE ASKED THE USERS Through a study designed to understand the sanitation needs & aspiration of the all users, and this is what we found……

8. Existing public & community toilets are not usable by all user-groups; the independent men and women, and the dependent population like the elderly, children and differently-abled.

9. A multi-disciplinary team was formed to better understand user-specific needs and aspirations.

16. The Need for a Universal Design “Universal Design is a contemporary concept that advocates product and buildings be made usable by all people” • Independent userslike able-bodied men and women • Dependent users like children, differently-abled, and • Caregivers like parents of children, and adults caring for the elderly and disabled.

17. Design Criteria • A Universal Design with access to all user-groups. • Design to address the most basic needs of access, ventilation, natural light with adequate privacy & safety • A Modular Design that can be scaled-up as per needs. • Solar energy to provide power to the toilet stalls, 24*7 water supply • Safe waste disposal techniques based on site-specific conditions • Easy to maintain including vandal resistant fittings and fixtures • Uniform Identity to drive a sense of ownership and pride.

19. Toilets for All A Modular Stall is flexible and can serve as a standalone unit, or as family, shared/neighborhood and community/public toilets.

21. Unique Branding and Signage The toilet stall was named “Namma Toilet” to inculcate a sense of ownership and belonging among its users. Signage to guide the user became an integral part of Namma Toilet

22. Urinals for Men: To avoid queuing in areas with high floating population, this urinal for men is designed on the same principles of universal access.

23. Namma Toilet has been well-received by the users.

24. Namma Toilet Usage Details Ooty 65,710 57,899 20,451 Usage 259 Differently abled Men Children Women

25. Namma Toilet Usage Details Tiruchirapalli 37,781 27,423 4,246 Usage 1,473 Differently abled Men Children Women

26. Namma Toilet Usage Details Coimbatore 31,927 26,020 16,526 Usage 1,965 Differently abled Men Children Women

27. Namma Toilet Usage Details Pollachi 1,954 1,932 2,600 Usage 780 Differently abled Men Children Women

28. Namma Toilet Usage Details

29. A register is maintained outside every location for user-feedback. Feed Back Date: 06-03-2013 Meenakshi: Very clean a great help to public. Thanks.MTC - THO MU SA Union: Thanks to Tambaram municipality for constructing this toiletToilet User: I also thank the maintenance staff. MTC Conductor: It has brought an end to the sanitation problems experienced by daily commuters, bus drivers and conductors.

30. Babu (College Student): Took some photos to do some project. It is very good and more convenient. Especially the separate toilet for physically challenged people is very useful. Sridhar (Auto Driver):“Namma Toilet” at the Duraiswamy road Tambaram is really very nice. There is only one toilet for gents it would be really great if one more toilet is constructed for men

31. IEC Campaign focuseson user-needs,Namma Toilet as a 24 hour family toilet and messages on health and hygiene

34. Media Coverage

35. More Coverage…… A team from Gujarat comprising the RD & UD visited and appreciated Namma Toilet.

36. Namma Toilet Facebook Page

37. A video that captures user-needs, aspiration and feedback……

38. Lessons Learnt • For any IEC strategy to be successful, we need to first start by providing accessible &user-friendly facilities. • Different user-groups have different needs. Therefore, IEC Strategy has to focus on all the user-groups. • Solutions should evolve with changing user-needs and aspirations.

39. School Sanitation in Urban Tamil Nadu:A study on user-needs • Retrofitting Public Toilets in Urban Tamil Nadu: An Engineer’s Manual • SeptageManagement

40. Tambaram’s Community Kitchen June 9, 2014 Chandrakant B. Kamble , Commissioner Commissionerate of Municipal Administration, Government of Tamil Nadu

41. Bharath Nagar Slum Community in East Tambaram has 269 households out of which 125 do not have a toilet within their homes. • The Integrated Sanitary Complex in Bharath Nagar had been abandoned due to problems in the septic tank . • In June 2013, the Municipality decided to give a face-lift to the toilet • The Septic Tank was demolished and replaced with a 15000Lts. capacity bio-digester After Before

42. A kitchen was constructed where 12 gas stoves were installed and powered through the bio-gas produced from waste collected from the community toilet and kitchen waste.

43. During the construction phase, the elected representatives and municipal officials engaged actively with the community.

44. Lessons Learnt • Active community engagement and deep involvement of the authorities is the key to a successful programme • Informed decision-making was critical at every stage to ensure a sustainable solution.