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Caryn Cortez and Kelly McDonald

Caryn Cortez and Kelly McDonald. What is the MAX?. Mission: To create a sustainable transportation system for all residents with links to other transits. Is a l ocal public bus system Covers about 42 square miles Serves the greater Holland-Zeeland area

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Caryn Cortez and Kelly McDonald

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  1. Caryn Cortez and Kelly McDonald

  2. What is the MAX? • Mission: • To create a sustainable transportation system for all residents with links to other transits. • Is alocal public bus system • Covers about 42 square miles • Serves the greater Holland-Zeeland area • Funded by local, state, and federal funds.

  3. Weekdays 6 a.m. to 7 p.m. • Saturdays from 8 a.m. to 7 p.m. • Fixed route buses run hourly. • Padnos Transportation Center • Route 1 - North Mall Area • Route 2 - Butternut / 136th • Route 3 - Southshore Area • Route 4 - Waverly / 120th • Route 5 - Washington/S. River • Route 6 - Holland Heights • Route 7 - Lincoln/Southtown • Route 8 - Zeeland Hours of operation and routes

  4. What Katie Driesenga likes about the Max Bus! • My favorite part of Max is being able to provide rides to people who have no means of transportation, or no money for gas or insurance. People who normally would be home bound now have transportation to doctors, pharmacies, grocery shopping and visiting loved ones. We also transport a lot of people to jobs, school, church and senior centers.

  5. Services • Reserve-A-Max (by 4:00pm) • Destination is ½ mile from a fixed stop • 70+ years old • ADA cardholders • Nite Owl Services • 7pm to 12 midnight • Reservation required

  6. Fairs

  7. Bus pass • Daily Pass (white) $2 • Unlimited rides on the fixed routes for one day • Monthly Fixed Route Pass (gray) $30 • Adults 18-64 • Unlimited rides on fixed routes • Student Semester Pass (red) $50 • Unlimited fixed route rides per semester. Valid student ID required.

  8. The plus sides of riding the Max • “People ride public transit to either make money or spend money.” – Clark Harder • Promotes economic development • $ 1 invested in MAX = $6 in economic returns • Reduces traffic, congestion, and fuel usage • Safer than a car • 97% of surveyed passengers rated their overall satisfaction with MAX as "Excellent/Good!" 

  9. Special Bus Features • Easily readable route signs • Wheelchair lifts and secures • Padded and upholstered seats • Safety belts • Front-mounted bike racks • Tinted glass for glare reduction • Chime cords to alert driver for need to disembark

  10. Traveling Assistance • Training: • Free for those with developmental or physical needs • Learn how to read bus schedules, route planning, paying fares, safety tips… • Bus Buddies Program (free)

  11. Americans with Disabilities Act Cardholders • Who? • People with disabilities that prevent them from using a nothing bus because of a physical or cognitive impairment. • Service animals are allowed (without cage and for no charge). • Caregivers must be present at pickup and drop off if individual cannot be left alone. • Personal Care Attendant (PCAs) help passengers meet their disability-related needs (ride for free).

  12. ADA Cardholders • Receive a government issued card that entitles them to: • Reduced service cost within MAX service area • Within normal operating hours • Standing Service (repeats during the week) • Accessibility: • Picked up and dropped off at safest curb or location – must be specified.

  13. ADA Cardholders • Wheelchairs & Scooters • Medication & Life Support Equipment • Both = Yes, they’re allowed within standard limits. • Driver cannot assist with any medications.

  14. FAQ • Can children ride MAX to school? • Do I need exact change? • Where do I board? • Bike or wheelchair? • Are all buses the same? • What if I live outside of the Holland/Zeeland Area?

  15. Special Services

  16. Activity How the Max can get you there!

  17. Your grandmother is at Freedom Village and needs her medication picked up from Meijers what is the best route to take? • You wanted to stop at MI Works before going to your field placement at Zeeland Cityside Middle School. What route would you take?

  18. You are a student at Harbor Lights Middle School and want to go see ODD perform for Nykerk at the civic center which route would you take? • You just met your relatives at Tulip City Airport and your uncle has broke his leg tripping over luggage but is too proud to call an ambulance. What is the fast route on the Max Bus to get him to Holland Hospital?

  19. You are a junior at Holland Christian and you need to meet your little brother at the Boys and Girls Club? • You just picked up your groceries at the north Meijers and received a text from your roommate about a huge sale at the Gap outlet. How would you get from Meijers to the Gap outlet?

  20. It’s Parent’s Weekend at Hope College and your parents are staying at the Holiday Inn. They said they would meet you at the train station but the now have a flat tire and need you to visit them. How would you get from train station to them? • You are a teacher who teaches at the Black River School and needs to mail a package. What is the best route to take to get to the post office?

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