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Enjoy The Wait

Enjoy The Wait. PDR Presentation Robert Basile Rowan Oberski Qiaowen Zheng Danxiang Li Faculty Advisor: Russell Tessier. Problem. Waiting in a restaurant is not enjoyable: Boring Inefficient Wait for table then wait for food Limited Interaction Too many people around to talk private

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Enjoy The Wait

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  1. Enjoy The Wait PDR Presentation Robert Basile Rowan Oberski Qiaowen Zheng Danxiang Li Faculty Advisor: Russell Tessier

  2. Problem • Waiting in a restaurant is not enjoyable: • Boring • Inefficient • Wait for table then wait for food • Limited Interaction • Too many people around to talk private • Reason to leave

  3. Survey Thirty people were asked: “What are the top three things you dislike most about dining out?”

  4. Solution • Create a system which allows • The customer to: • Stay entertained • Interact in a new fun way with all other patrons • Obtain updated wait information w/o getting up • The business to: • Encourage customers to return • Have an edge over competitors • Improve overall restaurant efficiency

  5. Solution • A Two Piece System: • A client side handheld unit consisting of: • 5-7" LCD • Hard wired buttons • Wireless capabilities • A user friendly software interface • A server side software client: • PC based • Fulfill client handheld requests • Interact with local restaurant network • Manage multiple users simultaneously

  6. Software/Use Features • Customer: • At initial screen the user is presented different options: • View menu • Pre-order their meal • View updated wait time • Turn on gaming mode • Tic Tac Toe, Holdem Poker, etc… • Restaurant: • Server client’s features: • Notify table status • Update wait times • Process Orders

  7. The Competition • This 10-coaster system includes • 1 MultiPage Transmitter • 10 vibrating pager coasters • 1 charger base • 1 power supply • Price:$1,138.00 • Our target price-point: • $175 - $200 per unit Source: http://www.microframecorp.com/page/M/PROD/rest_gues_vib/B341010

  8. Challenges • Cost • Range • Battery Life • Restaurant Integration • Theft

  9. Possible LCDs

  10. Possible Micro-Controllers

  11. Possible Wireless Platforms • Bluetooth • Zigbee • 802.11

  12. Possible Code Languages • Client: • C/C++ • Java • Assembly • Server: • C/C++ • Java • XML

  13. Block Diagram

  14. Work Breakdown

  15. Proposed MDR Deliverables • A breadboard handheld unit: • Interface with wireless • Display to LCD • Communicate with server • Non-battery powered • Server Application: • Developed standard for sending/receiving commands. • Communicate with handheld • Calculate wait times

  16. Proposed CDR Deliverables • Handheld Unit: • Working user interface with GUI • Receive “table-ready” notification • Check remaining wait time • Download Menu • Place pre-orders • Enter game mode • Server: • Accept incoming user communication • Handle user requests • Store Orders • Notify user table is ready

  17. Proposed FPR Deliverables • GUI for server side • Design documentation and specifications • Proper use instructions • Fully wireless unit • Battery Powered

  18. Wrap Up • The Goal: • To improve the customers total restaurant experience starting from the moment they step through the door • Improve restaurant efficiency through pre-orders • Encourage repeat business with an enjoyable wait • The Solution: • ETW - An interactive system fully integrated into the target restaurants network

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