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CHAPTER:13 Managing Brands Over Time. Learning Objectives. Understand the important considerations in brand reinforcement Describe the range of brand revitalization options to a company Outline the various strategies to improve brand awareness and brand image
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Learning Objectives • Understand the important considerations in brand reinforcement • Describe the range of brand revitalization options to a company • Outline the various strategies to improve brand awareness and brand image • Define the key steps in managing a brand crisis
Figure 13.1 - Understanding the Long-Term Effects of Marketing Actions on Brand Equity
Protecting Sources of Brand Equity • Unless some the company makes the strategic positioning of the brand less powerful, there is: • Little need to deviate from a successful positioning • Brands should always look for potentially powerful new sources of brand equity • Top priority is to preserve and defend those that already exist • Key sources of brand equity are of enduring value
Fortifying versus Leveraging • Marketers can design marketing programs that mainly try to capitalize on or maximize brand awareness and image • Without its sources of brand equity, the brand itself may not continue to yield valuable benefits
Fine-Tuning the Supporting Marketing Program • Product-related performance associations • Non-product-related imagery associations
To Sum Up… • Reinforcing brand equity requires consistency in the amount and nature of the supporting marketing program for the brand • Product innovation and relevance are paramount in maintaining continuity and expanding the meaning of the brand
To Sum Up… • Effective brand management requires taking a long-term view • Dictates proactive strategies designed to maintain and enhance customer-based brand equity over time • Marketers reinforce brand equity by actions that consistently convey the meaning of the brand • Most important consideration in reinforcing brands is consistency in the nature and amount of marketing support
To Sum Up.. • The strategy for reinforcing brand meaning depends on the nature of the brand association • In managing brand equity, managers have to make trade-offs between those marketing activities that: • Fortify the brand and reinforce its meaning, • Attempt to leverage or borrow from its existing brand equity to reap some financial benefit • Revitalizing a brand requires marketers to either recapture lost sources of brand equity or establish new ones