Policy Simulation in Virtual Spaces Project Presentation , March 2012

1. Policy Simulation in Virtual Spaces Project Presentation , March 2012 Coordinator: Michal Jacovi, IBM Technical Manager: Prof. Dora Varvarigou, ICCS/NTUA PolicySimulation inVirtualSpaces PolicySimulation inVirtualSpaces

2. +Spaces Concept Virtual spaces can comprise “Petri dishes” of society for modeling real world behavior.+Spaces developed tools and methods for exploiting virtual spaces to that end. • We can more easily run policies by people and get their opinions by going to them in their online communities than by using government websites. • Policy-makers can now ask questions, create debates, and perform role-playing simulation across the range of social media.

3. +Spaces Vision • Create anddeploy applications in virtual spaces that allow policy makers to tap into the opinions and thoughts of their citizens through a) Polls, b) Debates, c) Role-playing Simulation • Analyze users’ online behaviour– interaction withthe application &with other users • Interpret users’behaviour tomake meaningfulpolicy conclusions

4. Policy maker Citizens Application developers Addressing Needs of Three Types of End-Users

5. Suggesting Three Types of Citizen Engagement Role-playing Simulation Debate Poll

6. +Spaces Contributions • Interoperability between spaces • Virtual spaces are added via simple adaptors, thus supporting “Define once run ‘everywhere’” • Events flowing between spaces for maximal awareness and discussion triggering • Services added via simple API • Innovative Data Analysis service • Recommendation and Reputation services • Other services may be easily added • Role-playing simulation • Structured process • Both in 3D environment and on Twitter • Allows policy makers to tap into citizens’ insights • Allows citizen to experience new perspectives • Compliance with privacy issues and SNS terms of use

7. E-gov Front End Policy Maker +Spaces Platform +Spaces Middleware Data Analysis Service Experiment Manager Configuration Manager Service Manager Reputation Service Data Manager SLA Manager Notification Manager Recommendation Service Additional Services VS Management Layer Facebook Adaptors Blogger Adaptor OpenWonderland Adaptors Twitter Adaptors VS user Architecture

8. Research

9. WP8: Project Management WP1: Research Coordination WP2: User and Legal Requirements User Requirements Legal Requirements Functional Specifications WP3: Universal eGov Platform API Middleware & Front-end Design Middleware & Front-end Impl. WP4: Virtual Space Apps & Integration WP5: Analysis Services VW & SN Analysis VW & SN Adaptors Integrated System Services Design Services Implementation WP6: Pilots Operation & Evaluation Pilot Planning & Set up Pilot Execution & Evaluation WP7: Dissemination, Exploitation Market Analysis Exploitation Plan Dissemination Legal Evaluation Project Workpackages Complete On going On going Complete Complete Complete Final stages Complete Final stages Final stages of planning 3rd pilot 1st pilot done, 2nd & 3rd ahead On going Complete Complete Final stages

10. Debates Demo • Front-end, experiment creation • Facebook debate • Blogger debate • Open Wonderland debate • Frond-end, experiment search • Data Analysis service, result

11. M1-M6 Progress • User & Legal Requirements Captured (WP2) • Initial Architecture Definition (WP3) • Experimental/Preparatory Development (WP3, WP4, WP5) • Dissemination Plans and Activities (WP7) • Management Activities (WP1, WP8)

12. M6-M12 Progress • +Spaces architecture finalized (WP3) • Middleware implementation (first phase) completed (WP3) • Virtual spaces adaptors design & implementation (polls) completed (WP4) • Analysis services design & implementation (polls) completed (WP5) • Dissemination Plans and Activities (WP7) • Focus groups, SIG, research publications, Privacy workshop • Management Activities (WP1, WP8) 12

13. M13-M18 Progress • Integration of +Spaces platform for polls completed (WP4) • Pilot Planning completed (WP6) • First pilot (polls) executed (WP6) • Debates component designed, implementation in progress (WP3,4,5) • Role-playing simulation defined (WP4) • Dissemination Plans and Activities (WP7) • Research planning (WP1) • Management activities (WP8) 13

14. M19-M24 Progress • Implementation and integration of +Spaces platform for debates completed (WP4) • 2nd Pilot Planning completed (WP6) • Legal Issues (Terms of use) surfaced and discussed (WP2) • Role-playing simulation component designed, implementation in progress (WP3,4,5) • Dissemination Plans and Activities (WP7) • Research activities (WP1) • Management activities (WP8) 14

15. M25-M27 Progress • Implementation and integration of +Spaces platform for role-playing simulation completed (WP4) • Legal Issues (Terms of use) resolved (WP7) • 3rd Pilot planning completed (WP6) • Dissemination Plans and Activities (WP7) • Research activities (WP1) • Management activities (WP8) 15

16. Future Plans (PM28-PM30+) Execute 2nd pilot (debates) during M28 (WP6) Execute 3rd pilot (role-playing simulation) during M29-30 supported by a mini dissemination conference (WP6+WP7) Research activities (WP1) Dissemination activities (WP7) Exploitation activities (WP7) Management activities (WP8)

17. Thanks! • More info? • Check: www.positivespaces.eu • Contact: • Michal Jacovi (jacovi@il.ibm.com) • Dora Varvarigou (dora@telecom.ntua.gr) or Konstantinos Tserpes (tserpes@mail.ntua.gr)

18. Backup Slides

19. Pilot Scenario – Smoking Ban • Policy to be tested • By the new law, smoking is banned in public spaces • How will the public react? Will smokers protest? Will non-smokers go out more? • +Spaces Experiment Setting • Facebook, Twitter, Blogger, Open Wonderland • Experiment • A poll with selected ‘hot’ questions is created and launched simultaneously in Facebook, Twitter, and Open Wonderland • Viral dissemination spreads the word and reaches a wide audience • Forum debates are initiated in Facebook and Blogger, a live session with policy makers is set up in Open Wonderland • People come to express their opinions and hear what others have to say • Role-playing simulation sessions are set up in Twitter, and Open Wonderland • Policy makers and citizen exchange roles and play out the scenario, surfacing new thinking and revealing new insights • Outcomes • The +Spaces data analysis service creates rich visualizations of the experiments outcome, to assist the policy makers with the formulation of the law 19

20. Scenario • Policy maker creates an experiment with a simple UI • Provides title, tags, etc. • Picks virtual spaces (Facebook, Twitter, Blogger, OpenWonderland) • Picks services (Recommendation, reputation, data analysis) • May send invitations to seed-list over email • Experiment is automatically deployed in multiple virtual spaces, as selected

21. Open Wonderland • Citizen received policy maker’s email and clicks the link to go into Wonderland (through his browser)

22. Twitter • Another citizen sees the Twitter announcement • With relevant hashtags, and a link to a poll application • Clicks the link, participates in the poll • Automatically offered to tweet about it

23. Facebook • Yet another citizensees a friend’s status on facebook(viral dissemination) • Clicks the link, participates in the poll • Automatically offered to publish it on facebook