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Empowerment From The Inside Out

Empowerment From The Inside Out. Tanya Rhone Two Roads Consulting November 2008. We are what we repeatedly do. Excellence, then, is not an act, but a habit. ARISTOTLE. Habits - Defined. KNOWLEDGE (what to, why to). HABITS. SKILLS (how to). ATTITUDES (want to). Effectiveness & Balance.

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Empowerment From The Inside Out

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  1. Empowerment From The Inside Out Tanya Rhone Two Roads Consulting November 2008

  2. We are what we repeatedly do.Excellence, then, is not an act, but a habit.ARISTOTLE

  3. Habits - Defined KNOWLEDGE (what to, why to) HABITS SKILLS (how to) ATTITUDES (want to)

  4. Effectiveness & Balance Production Capability Production The Goose and The Golden Egg: A Tale of Asset Mismanagement!

  5. The Seven Effective Habits Be proactive Begin with the end in mind Put first things first Think “win-win” Seek first to understand, then to be understood Synergize Sharpen the saw

  6. The Seven Ineffective Habits • Be reactive • Wander aimlessly • Do anything urgent first • Think win/lose – think only of yourself • Always seek to be understood, demand to be heard • Compete vs. working together • Hold onto fear

  7. Habit #1 Be Proactive The change paradigm we want is “inside-out”—to effect positive change in what’s out there. Anytime we think the problem is “out there,” that thought is the problem. We empower what’s out there to control us.

  8. Habit #2 Begin With The End In Mind • Start with a clear understanding of your destination • Know where you’re going • Where you are now • Take the right direction

  9. Habit #2 Personal Mission Statement • Character – what you want to be • Contribution & Achievements – what you want to do • Values & Principles – your guideposts for being and doing

  10. Habit #3 Put First Things First • Organize your efforts--always with the “end” in mind • Gain control of time and events by seeing how they relate to our mission • Planning is most effective when we move from: • Top down • From general to specific • From values to daily activities

  11. Habit #3 Time Management Urgent Not Urgent Important Management Quality Leadership Not Important Deception Waste

  12. Habit #3 Time Management Urgent Not Urgent Important • Preparation • Prevention • Developing mission • Planning • Relationship building • True re-creation • Crises • Pressing problems • Deadline-driven projects • Immediately productive activities Not Important • Trivia, busywork • Junk mail • Some phone calls • Time wasters • “Escape” activities • Interruptions, some phone calls • Some mail, some reports • Some meetings • Many popular activities

  13. Habit #3 Quadrant II – Conditions & Activities I II • Improving communication with people • Better preparation • Better planning and organizing • Taking better care of self • Seizing new opportunities • Personal development • Empowerment IV III

  14. The Emotional Bank Account Deposits Withdrawals + Trust - Trust • The Emotional Bank Account represents the amount of trust that has been built up in a relationship. • Just like your real bank account, you make a series of deposits and withdrawals with people everyday. • Deposits increase the balance; withdrawals reduce it.

  15. Habit #3 Always keep “the main thing” the “main thing.” Put “first things” first. Things which matter most must never be at the mercy of things which matter least.

  16. Habit #4 Think Win/Win • Win-win means seeking solutions that allow everyone to win • Win-win relationships come from seeing the “third alternative” • The key is to stay in the communication process

  17. Habit #5 Seek First to Understand • The real key to influence…your conduct • Empathic listening • Diagnose before you prescribe • Avoid autobiographical responses • Understanding and perception

  18. Habit #5 …Then Seek to Be Understood • To understand another person, we must be willing to be influenced • Gives people room to release their fixed positions & consider alternatives • Lets us act from a position of knowledge • Gain influence in the relationship • Leads people to discover the “third alternative”

  19. Habit #6 Synergize: 1 + 1 = 3 • Synergy unleashes the greatest powers within people • Valuing differences • Employs “win/win” and “seeking to understand” • Fishing for the Third Alternative

  20. Habit #7 Sharpen The Saw • Sharpening the saw maintains personal power • Gives us the control we seek • We strengthen the mind by challenging it Production Capability Production

  21. Paradigm Shifting • Being proactive • Being open to new ideas & new ways of understanding things • Being willing to take risks • Seeking to learn from your challenges • Avoiding criticism and judgment • Following your intuition • Welcoming disagreement

  22. Planning, Commitment, Follow-up • What do you need to focus on to achieve your personal mission? • What role do you want to play at work? • Who do you need to help you that role? • What is your plan for relationship management? • How will you broaden your sphere of influence?

  23. The change paradigm we want is “inside-out”—to effect positive change in what’s out there.

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