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Groningen. Thank you for not using your mobile. Groningen. Top 10 customers in 2009. Customers Banking PPC Netherlands 2009 ING Bank NV PIN mailers 345k Santander Consumer Bank Re-carding portfolio Credit cards 379k Santander Comfort Card Re-carding portfolio 762K

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  1. Groningen Thank you for not using your mobile

  2. Groningen

  3. Top 10 customers in 2009

  4. Customers Banking PPC Netherlands 2009 • ING Bank NV PIN mailers 345k • Santander Consumer Bank Re-carding portfolio Credit cards 379k • Santander Comfort Card Re-carding portfolio 762K • Degussa Bank Re-carding portfolio Credit cards 351K • Ohra Bank PIN mailers 42K • ABN AMRO Maestro pre-paid + platform 37K

  5. Development Banking PPC Netherlands 2010 • EMV DDA migration Degussa Bank • EMV DDA migration Bank Santander including data preparation • Back – up for ING creditcards EMV DDA • Personalisation Debit for DHB Bank • Personalisation Debit for Friesland Bank • PIN personalisation for Equens and banks • Expanding activities for Prepaid Maestro and white label • Mailing and commercial activities towards Commercial Banks in the • Netherlands and Belgium • Maintaining turnover with existing bank customers

  6. Expected growth in Banking/EMV • Banking Business PPC Netherlands 2009  2013 • (Double the Banking Business in 4 years) • Credit cards 1492k  2000K +33% • PIN mailers 387k  800K Double • Fuel cards 149K  250K (if Chip) • Maestro pre-paid 37K  370K X 10 • Domestic debit cards 0K  850K NEW ! • TOTAL 2065K  4270K

  7. Customers Health PPC Netherlands 2009 • Vecozo EHIC 777.759 • Achmea Health Group 457.322 • CZ Zorgverzekeringen 231.137 • Menzis Group 111.637 • Delta Lloyd Health Insurrance 30.024

  8. Development Health PPC Netherlands 2010 • Maintaining of existing business • Active acquisition in Dutch and Belgian Healthcare • Active acquisition in health related businesses • Expected re-carding from Menzis 2.2 mio and CZ 3.2 mio end 2010 or early • 2011 • Re-branding of 2 labels within Achmea 0,8 mio end of 2010

  9. Development Public Services PPC in 2010 • Realised projects in 2009: Twente Milieu, Circulus, Berkel milieu, Area, Gemeente Enschede. • Plans for 2010 • Acquisition and mailing • Closer cooperation with integrators • Closer cooperation with consultancy bureaus

  10. Potential development of Turn Over

  11. Strategy within Card Factory for 2010 • RFID Sqeeze card for contactless payments (plan 2008) • Biometry in ID cards • New developments in translucent foils • Pilot for Bio-degradable foils • Extending possibillities Dual interfacing • Partnerships (EMV and Back-up) • New developments in payment (resources) • Exchange of project information

  12. Development of Turn Over 2010 Januari 667.000 = 141% over budget Measurements for deviation = none

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