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E-Government in Europe What Governments do and why Prof. Dr. Kuno Schedler

E-Government in Europe What Governments do and why Prof. Dr. Kuno Schedler. Definition E-Government.

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E-Government in Europe What Governments do and why Prof. Dr. Kuno Schedler

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  1. E-Government in EuropeWhat Governments do and whyProf. Dr. Kuno Schedler

  2. Definition E-Government Electronic Government is a form of organization that integrates the interactions and the interrelations between government and citizens, companies, customers, and public institutions through the application of modern information and communication technologies. Source: Center of Excellence for E-Government of the IDT-HSG www.electronic-government.org 01 / 05

  3. E-Government Definitions 1 4 Focus on Interatcions 2 3 Focus on Processes Limits itself to administrative action (E-Administration) Integrates all government domains 01 / 05

  4. E-Government Framework Law Society eDPElectronic Democracy and Participation Politics Technology ePNElectronic Production Networks eIC Electronic Internal Collaboration ePS Electronic Public Services Management of E-Government Strategy Structures Culture Organizational Capacity 01 / 05

  5. Selective Use of NPM Tools: „Market of Solutions“ Demand for practicable Solutions Supply of Promising Solutions Perceived Problems Selection Process according to problem solving potential NPM Set of Tools, Terms and Concepts Local / National Reform Agenda under NPM 01 / 04

  6. E-Government Motives in 7 European Countries* Technical De-velopment (22%) Efficiency Gains(49%) Reactionto External Po-tential InternalTechnology (14%) Contribution toInformation Society(28%) Reactionto Internal Po-tential Knowledge,Know-how (8%) Isutilized for Electronic Government GovernmentReform (10%) Employees (<1%) Reactionto External Demand CustomerDemands (39%) PoliticalParticipation (7%) Competition betweenLocations (16%) Image (6%) Source: Schedler/Summermatter 2003 * Denmark, Germany, France, UK, Ireland, Luxembourg, and Switzerland 01 / 05

  7. E-Government Strategies in 5 European Countries • UK: All services online by 2005; E-Minister; Electronic Communications Act; focus primarily on ePS, but increasing on E-Democracy • GER: All services online by 2005; more concern about security (85% of the people); primarily on ePS • F: simplification of access and modernization of state operations; eIC and ePN • DK: Information society; cooperation between individual units; internal communication; customer orientation • CH: prerequisites for eGov; service excellence; network 01 / 05

  8. Estimated cost of ‚Vote électronique‘ for the first 10 years in Switzerland (in Million SFr.) Expenses Maximum Minimum initial investment 22.50 0.00 yearly revolving, in sum for 10 years 135.00 51.00 additional expenses per vote, in sum for 10 years 300.00 300.00 Total for 3000 Local Authorities 457.50 351.00 initial investment 29.12 2.86 yearly revolving, in sum for 10 years 76.18 0.44 additional expenses per vote, in sum for 10 years 30.28 21.00 Total for 26 Cantons 135.58 24.30 initial investment 2.10 1.35 yearly revolving, in sum for 10 years 5.33 4.28 additional expenses per vote, in sum for 10 years 18.84 18.50 Total for Federal Goverment and Agencies 26.27 24.13 Total 619.35 399.43 Expectations: Infrastructure in communities and ballot points not available available Hardware configuration „FatClient“ „ThinClient“ Amount of votings 4 times p.a. on average Amount of local authorities static Amount of ballot points decreasing Source:Bericht des Bundesratesüber den Vote électronique (2002) 01 / 05

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