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Dr. Rajendra Barve

Dr. Rajendra Barve. People Skills for Project Managers ============================== Visiting faculty : SJMSOM and Welingkar Consulting Psychiatrist, IIT Hospital MD, Mumbai University (1 st Rank, GM) DPM, Mumbai University (1 st Rank, GM) Observer fellowship at:

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Dr. Rajendra Barve

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  1. Dr. Rajendra Barve People Skills for Project Managers ============================== • Visiting faculty : SJMSOM and Welingkar • Consulting Psychiatrist, IIT Hospital • MD, Mumbai University (1st Rank, GM) • DPM, Mumbai University (1st Rank, GM) • Observer fellowship at: • New England Medical Center, Boston • Institute of Psychiatry, London • Recipient of BOTS Scholarship

  2. People Skills for Project Managers By Dr. Rajendra Barve

  3. Human Relationships in a Project • People are the most important asset of any project • BUTPeople are also the most neglected asset in a project

  4. Project and Human Relationships are Very Similar • UNIQUE • TEMPORARY • EVOLVING

  5. UNIQUE • No two relationships of same type are similarThey permanently remain unique

  6. TEMPORARY • Human life is unpredictable & Ever changing

  7. EVOLVING • The end (or culmination) is not well defined though the purpose and direction are clearly spelt out

  8. People Skills Challenges faced by PM (1) • Young contemporaries • Similar types; ambition; skill sets • Can be an asset to build communication • Proves challenging because- • May be seen as competitors (and not collaborators) • Jealousy, one up-man-ship

  9. People Skills Challenges faced by PM (2) • Both sexes • Gender sensitivity • Equality with egalitarian view of life • Proves challenging because- • Young, dynamic, and charming • Likely to develop one-to-one relationship • May cause imbalance in teams, power structure, cliques, • Physical and emotional intimacy

  10. People Skills Challenges faced by PM (3) • Authority invested in role and power flows from responsibilities • Challenging because: • Not understanding these issues i.e. • Authority is not in the person • Power is because of responsibilities • Inability to enforce discipline since team members are of (nearly) same age

  11. People Skills Challenges faced by PM (4) • Generally, the VALUE is on developing long term relationships • The challenge is because • Ever changing composition of team • Focus is on TASKS rather than on RELATIONSHIPS Note: Essence of long term relationship is mutual respect, which must hold good in spite of changing relationships

  12. What is Emotional Intelligence (EI)I? • Ability to use your emotions in a true and constructive way in relationships with others

  13. Practicing EI Will Help You (1) • Solve problems by: • Not using your head alone, but also by using your heart • Not using logic alone, but also by feelings • Become flexible and changeable in approach and attitude • Help others to express their needs in more comfortable manner

  14. Practicing EI Will Help You (2) • Handle difficult people not by reflex but by reflection • Keep optimistic outlook and not cynical (or defeatist) attitude • (Although this appears to be logical and commonly held approach) • Continuously learn from experience and enrich knowledge about human life

  15. EI Needs Five Skills (1) 1) Self awareness • Awareness is • how one feels • how one “is” • what motivates and demotivates

  16. EI Needs Five Skills (2) 2) Social skills • Communicating and relating with others • Listen intensely: LISTEN  SILENT • Focus on essentials • Understand body language of self and others • Ignore distracting intonations, ignore fillers, etc. • Understand what one feels about his/her ideas

  17. EI Needs Five Skills (3) 3) Optimism • The optimistic outlook • Energizes • Creates gestalt effect of energy(i.e. sum total is greater than the algebraic sum)

  18. EI Needs Five Skills (4-1) 4) Emotional control • Handling one’s own negative emotions successfully • Not harming self orhampering relationships

  19. EI Needs Five Skills (4-2) 4) Emotional control (Contd.) • Handling stress and being able to see (and sense) one’s own reactions as temporary chemical reactions

  20. EI Needs Five Skills (5) 5) Flexibility skills • Adapting to change • Non rigid attitude • Referring to earlier times (relationships and organizations) and to learn from past mistakes

  21. Two Buddist Concepts (1) • When asked “ what are the greatest phenomenon in life”, • Replied

  22. Two Buddist Concepts (2) • The role of --------------- in Bodhisattva ideal • “who is your friend?” “A mentor, who guides, motivates, inspires, and points out areas for improvement”

  23. End

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