Jones/NCTI ™ in the Palm of Your Hand

1. Jones/NCTI™in the Palm of Your Hand Installer Online Coming October 2009

2. Installer Online

3. Industry Consensus SCTE BPI Competencies • Technology Systems & Requirements • Premises Devices • Installation • Troubleshooting & Maintenance • Standards • Safety 700+ Indicators of Knowledge, Skills & Abilities Installer Online

4. COURSE STRUCTURE • Intro: From Dispatch to Customer Premises Exam • Work Order 1: Aerial Disconnect  Exam • Work Order 2: Underground Basic Reconnect  Exam • Work Order 3: Aerial Premium Installation  Exam • Work Order 4: Underground High Def Installation  Exam • Work Order 5: Aerial Home Theater Installation Exam • Work Order 6: Fiber Drop Installation  Exam • Summary • Final Exam Industry Consensus SCTE BPI Competencies • Technology Systems & Requirements • Premises Devices • Installation • Troubleshooting & Maintenance • Standards • Safety 700+ Indicators of Knowledge, Skills & Abilities Installer Online

5. COURSE STRUCTURE • Intro: From Dispatch to Customer Premises Exam • Work Order 1: Aerial Disconnect  Exam • Work Order 2: Underground Basic Reconnect  Exam • Work Order 3: Aerial Premium Installation  Exam • Work Order 4: Underground High Def Installation  Exam • Work Order 5: Aerial Home Theater Installation Exam • Work Order 6: Fiber Drop Installation  Exam • Summary • Final Exam • Technology Systems & Requirements • Premises Devices • Installation • Troubleshooting & Maintenance • Standards • Safety Installer Online

6. COURSE STRUCTURE • Intro: From Dispatch to Customer Premises Exam • Work Order 1: Aerial Disconnect Exam • Work Order 2: Underground Basic Reconnect Exam • Work Order 3: Aerial Premium Installation Exam • Work Order 4: Underground High Def Installation Exam • Work Order 5: Aerial Home Theater Installation Exam • Work Order 6: Fiber Drop Installation Exam • Summary • Final Exam • Technology Systems & Requirements • Premises Devices • Installation • Troubleshooting & Maintenance • Standards • Safety Installer Online

7. COURSE STRUCTURE • Intro: From Dispatch to Customer Premises Exam • Work Order 1: Aerial Disconnect  Exam • Work Order 2: Underground Basic Reconnect  Exam • Work Order 3: Aerial Premium Installation  Exam • Work Order 4: Underground High Def Installation  Exam • Work Order 5: Aerial Home Theater Installation Exam • Work Order 6: Fiber Drop Installation  Exam • Summary • Final Exam • Technology Systems & Requirements • Premises Devices • Installation • Troubleshooting & Maintenance • Standards • Safety Installer Online

8. 700+ KSAs Introduction: From Dispatch to Customer Premises • Professionalism • Interacting with dispatch • Tools and equipment • Vehicle inspection • HFC network overview • Cable industry evolution • Competitive services • Consumer education Installer Online

9. High quality animations illustrate internal causes of common and costly problems. Installer Online

10. Close up videos demonstratedetailed physical activities. Installer Online

11. Topical spotlights weave in & out of work order storyline

12. 700+ KSAs Work Order 1: Aerial Disconnect • Park safely & courteously • Inspect & wear safety equipment • Inspect, carry & climb extension ladder • Inspect pole & tap • Disconnect a drop cable • Close a work order Installer Online

13. Frequent interactive exercises throughout the course Park Safely and Courteously Activity

14. Unfamiliar concepts taughtin context of familiar concepts. Installer Online

15. 700+ KSAs Work Order 2: Underground Basic Reconnect • Inspect drop cable • Connect drop to tap • Inspect drop bonding • Check for hot chassis • Connect CPE • Troubleshoot an installation • Identify leakage & ingress Installer Online

16. Accommodates wide range of reading levels through graphics and audio narration. Installer Online

17. Simple animations help visualize activities & concepts Installer Online

18. 700+ KSAs Work Order 3: Aerial Premium Install • Plan & route aerial drop • Inspect, adjust & use pole climbing equipment • Take digital signal readings at the tap • Run, bond & ground cable to a house • Safely drill wall holes • Set up digital video CPE Installer Online

19. On-the-job resources from a searchable, printable online knowledge base. Installer Online

20. 700+ KSAs Work Order 4: Underground High Definition Install • Plan & route underground drops • Locate buried utilities • Bury the drop cable • Use a time domain reflectometer & DMM • Connect HD set-top box • Manage stress

21. Key Features SCORM @JONESNCTI ℞ Learning Enter Installer Online

22. 700+ KSAs Work Order 5: Aerial Home Theater Setup • Install additional outlets • Perform external cabling • Use bucket truck at tap • Fish cable through interior walls • Connect a home theater system

23. Printable On-the-Job Supervisor Checklists Installer Online

24. 700+ KSAs Work Order 6: Fiber Drop Installation • Identify types & construction of drop fiber • Handle fiber optic drop cable properly • Splice & terminate fiber optic drop cable (fusion and mechanical) • Connect a fiber optic drop cable to a node, coupler or splitter with different connectors Installer Online

25. Coming Attraction: Mobile On-the-Job Just-in-Time Information Installer Online