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Analyzing and Controlling your Business with Fred Jansma January 16, 2003

Analyzing and Controlling your Business with Fred Jansma January 16, 2003. S cope. Company Enterprise Dynamics Case: Port of Amsterdam. Incontrol Business Engineers Consulting Company Since 1991 Arena distributor Europe. F&H Software manufacturer Since 1984 Taylor II

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Analyzing and Controlling your Business with Fred Jansma January 16, 2003

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  1. Analyzing and Controlling your Business with Fred Jansma January 16, 2003

  2. Scope • Company • Enterprise Dynamics • Case: Port of Amsterdam

  3. Incontrol Business Engineers Consulting Company Since 1991 Arena distributor Europe F&H Software manufacturer Since 1984 Taylor II Taylor Enterprise Dynamics USA & Europe Company November 2000 Incontrol Enterprise Dynamics

  4. Company • Over 30 people, dedicated to simulation • 16 reselling partners world-wide • Developer of Enterprise Dynamics Software & Libraries • Including network, over 100 simulation experts & consultants • Training, Implementation, Support • Company Solutions • Vertical Market Expertise

  5. Manufacturing & Logistics Material Handling Automotive High Tech Food Paper Experts Technology Institutes Universities Business Schools Services Finance Call Centers Healthcare Government Infrastructure Airports Railways Harbors Customers

  6. Manufacturing & Logistics Knapp Logistics Volvo Cars Danish Crown Philips / Norelco SMS Demag Experts Fraunhofer Institut MIT ARC Seibersdorf UTRC Services ABN AMRO / LaSalle ING Dutch Department of Health Infrastructure Amsterdam Airport KAIA Royal Dutch Airlines Dutch Railways Port of Amsterdam Customers

  7. Customers Strategic Tactical Operational

  8. Customers • Each level requires different features and capabilities • Operations Research more and more important

  9. Enterprise Dynamics Some Keywords: • Object-Oriented • Ability to create libraries for fast modeling • Communication to real-world systems and databases • Communication over the internet and intranet • Open architecture • 3D animation • No compile time • Fast

  10. Enterprise Dynamics User-Interface Logistic Suite Airport Suite … Suite Atom Atom Atom Atom 4DScript Language Simulation Engine

  11. E.D.Development Dimensions Technology Modeling & Visualization Simulation & Control

  12. E.D.Development Dimensions Technology Modeling & Visualization Focus Developments Enterprise Dynamics 4 & 5 Simulation & Control

  13. ActiveX More Speed Better Memory Management Flexible GUI Increased TCP/IP connectivity Security Tools CAD Import Enhanced ODBC access Debugging Features … E.D.Development Dimensions Technology Modeling & Visualization Focus Developments Enterprise Dynamics 4 & 5 Simulation & Control

  14. E.D.Development Dimensions Focus Developments Enterprise Dynamics 6 Technology Modeling & Visualization Simulation & Control

  15. New Graphics Engine Expansion of atom libraries Experimentation Wizards User-Interface redesign Language enhancements … E.D.Development Dimensions Focus Developments Enterprise Dynamics 6 Technology Modeling & Visualization Simulation & Control

  16. Analytical vs Simulation

  17. Port of Amsterdam

  18. Port of Amsterdam • The primary process is the handling of ships in a fluent, safe and environmentally responsible way • Each ship • goes from sea to a berth place in the harbor and vice versa • needs to pass the IJmuiden lock complex • Large ships • need the assistance of tugs and pilots • can only use the big Noordersluis

  19. Port of Amsterdam • Scarce capacity • Limited number of tugs • Limited number of pilots • Only one big lock for big ships • Factors • Tide • Weather • Current • Nothing is sure… • ETA’s and ETD’s are apt to change • No fixed times to handle ships

  20. Port of Amsterdam • Dependencies • A planning can consist of a large number of dependencies • No common planning for pilots, tugs and the locks • Delays are caused by unwanted domino effects • Communication • Informal and inconsistent communication

  21. Port of Amsterdam • Do something about it… • Why? • To prevent delays • …and therefore reduce costs • Offer the client more certainty about journeys to and from the port • By… • Design a more robust planning method • A better grip on the planning process • Integrate the planning for pilots, tugs and the Noordersluis (the big lock) • Improving the communication & coordination

  22. Port of Amsterdam • Solution: Ship’s Timeframe Allocation Amsterdam (STAA)

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  28. B uses the lock shortly after A Port of Amsterdam

  29. Port of Amsterdam

  30. B and C use the same tug Port of Amsterdam

  31. A and C use the same pilot Port of Amsterdam

  32. Port of Amsterdam • The process is controlled at different locations • SLC Control Tower • Amsterdam Control Room • HOC Control Tower • Tug dispatching room • Pilot dispatching room

  33. Port of Amsterdam • Due to the nature of the process and the problem: • …Simulation and Planning

  34. Port of Amsterdam

  35. + Port of Amsterdam • STAA Incontrol Center • STAA Simulation Model • STAA Planning Engine Virtual Control Tower using the internet Automatic Conflict Detection Assessing the robustness of different plans Generate a suggestion for a planning

  36. Port of Amsterdam

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  39. Port of Amsterdam • Why a simulation model: • To analyze the dynamic behavior • To take “soft” factors into account • To make conflict detection possible • Training purposes • Why a planning engine: • To detect bandwidth in which robust planning must be • Speed of planning generation • To take moving resources into account • Rough planning

  40. Port of Amsterdam • Results: • One common global planning for all involved parties • Better coordination • Better information sharing • Avoidance of unwanted capacity conflicts

  41. …Shaping questions into answers

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