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The ADOPTION and DIFFUSION of Innovations. Diffusion Process. The process by which the acceptance of an innovation is spread by communication to members of a social system over a period of time. Elements of the Diffusion Process. The Innovation. Firm-oriented definitions
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Diffusion Process The process by which the acceptance of an innovation is spread by communication to members of a social system over a period of time.
The Innovation • Firm-oriented definitions • Product is “new” to the company II. Product-oriented definitions • Continuous • Dynamically continuous • Discontinuous
The Innovation III. Market-oriented definitions • Based on consumer exposure IV. Consumer-oriented definitions • Consumer judges it as “new”
Channels of Communication • Channels of communication • Marketer to consumer • Consumer to consumer • Influential impersonal sources
The Social System • Modern social systems accept more innovation due to their: • Positive attitude toward change • Advanced technology and skilled labor force • Respect for education and science • Emphasis on rational and ordered social relationships • An outreach perspective where members interact with outsiders • A system where members can see themselves in different roles
Time • Purchase Time • Adopter Categories • Rate of Adoption
Rate of Adoption • How long does it take a new product to be adopted by the members of a social system?
Adoption Process The stages through which an individual consumer passes in arriving at a decision to try (or not to try), to continue using (or discontinue using) a new product.