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Playing to our strengths to deliver sustainable disciplined growth. Driving advantage from being one Group. Hugh Scott-Barrett Chief Operating Officer, Member of the Managing Board Bernstein Conference, 28 September 2005. Agenda. Strategic focus on mid-market segments
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Playing to our strengths to deliver sustainable disciplined growth Driving advantage from being one Group Hugh Scott-Barrett Chief Operating Officer, Member of the Managing Board Bernstein Conference, 28 September 2005
Agenda • Strategic focus on mid-market segments • Ability to deliver organic growth from our positions of market leadership • Acquisition Banca Antonveneta is fully in line with mid-market strategy • Disciplined approach to capital allocation, costs and funding growth
Our five-point Group strategy 1. Creating value for our clients by offering high-quality financial solutions which best meet their current needs and long-term goals 2. Focusing on: • consumer and commercial clients in our mid-market franchises (NL, US Midwest, Brazil) and selected growth markets around the world • selected wholesale clients with an emphasis on Europe, and financial institutions • private clients 3. Leveraging our advantages in products and people to benefit all our clients 4. Sharing expertise and operational excellence across the Group 5. Creating ‘fuel for growth’ by allocating capital and talent according to the principles of Managing for Value, our value-based management model
In February, we announced an increased focus, along with new financial targets • Tightening our strategic focus, by... • focusing on mid-market segments • the sale of non-core assets • Driving Group advantages through... • segment focus • creation of Transaction Banking Group • Group Shared Services • Setting new goals... • average RoE of 20% • top 5 Total Return to Shareholders
Strategic focus on mid-market segments Product innovation Top Private Clients MNCs ‘SWEET SPOT’ Mid- Market/FIs PC / Mass Affluent Small Business Mass Retail Feeder channel Provider of scale Consumer Commercial
Mid-market segments represent ABN AMRO’s competitive advantage • The mid-market segments require a combination of local and international capabilities • local relationships • competitive anchor products suite • efficient delivery • sector knowledge (in the case of corporates) • international network • ABN AMRO is one of the few banks in the world that can deliver on all of these, in many cases uniquely so
Driving Group advantage through customer segment focus, Transaction Banking and GSS • Aligning customer and products in mid-market segments • Creating internal and external scale for efficient delivery of trade and payment services • Optimise the delivery of internal support services across the SBUs within ABN AMRO worldwide
ABN AMRO’s financial targets are a ROE of 20% and top 5 TRS for 2005-2008 • On 30 March 2005, ABN AMRO announced a new financial target for the 2005-2008 period: average return on equity (ROE) of 20% over the four-year TRS cycle • The ROE does not replace our top quartile TRS ambition. The new financial target further underpins our commitment to creating shareholder value • The ROE target and the top quartile TRS ambition are linked through growth, and via the allocation of resources to those areas with the highest incremental ROE
Ability to deliver organic growth from our positions of market leadership
Net profit (EUR mln)* Operating result (EUR mln)* Recent Group results demonstrate strong organic growth +10.5% +17.1% * All figures are excl. consolidation effects of Private Equity holdings
Operating result ABN AMRO* (EUR 2,783 mln) Operating result per (S)BU (H1 2005, EUR mln, year-on-year change)* Operating result up by 10.5%, reflecting strong performance of C&CC SBU C&CC: +27.3% * All figures are excl. consolidation effects of Private Equity holdings
Network of leading market positions is well positioned for further organic growth European Private Banking: # 1 Netherlands# 3 France and Germany • Adding new clients to our mid-market segments in existing markets • Enlarge share of wallet of our existing clients in the mid-market segments The Netherlands • Top commercial bank for large SME and affluent clients The US Midwest • Top ranking US regional franchise Brazil Asia • Top 3 privately owned bank • New Growth Markets
Acquisition Banca Antonveneta fully in line with mid-market strategy
ABN AMRO to acquire controlling stake in Banca Antonveneta • ABN AMRO announced on 26 September that it has signed an agreement with Banca Popolare Italiana (BPI) and a number of other shareholders regarding the purchase of 39.373% in Banca Antonveneta. ABN AMRO will pay EUR 26.50 per share, equal to a total cash consideration of EUR 3.2 bln • Combined with our current shareholding in Banca Antonveneta, ABN AMRO will own a total of nearly 70% after the completion of this transaction • ABN AMRO will launch a mandatory cash offer of EUR 26.50 per share for the remaining outstanding share capital of Banca Antonveneta
Acquisitions require strict criteria • Acquisitions have to fit with ABN AMRO’s mid-market strategy • Market has to be sizeable • Sustainable market position • Acquisition has to create value • EPS accretive within 2 years of ownership • EP positive within 3 years of ownership • conservative estimates, using cost synergies only • efficient and effective integration
Acquisition Banca Antonveneta fits with mid-market strategy and creates value • Strong fit with ABN AMRO’s mid-market strategy • ABN AMRO: increase European mid-market footprint • strong presence in one of the wealthiest areas of Europe • Antonveneta: profitable franchise with untapped growth potential • Acquisition creates value • EPS accretive as from 12 months after the finalisation of the bid for the remaining shares • cost synergies estimate of EUR 160 mln by end of 2007 • conservative estimates, revenue upside not included in EPS calculations • Capital discipline maintained • ABN AMRO is aiming to reach a core tier 1 ratio of 6% and a tier 1 ratio of 8%, well before the end of 2006 • the resumption of the neutralisation of the scrip dividend will start with the interim stock dividend in 2006
Disciplined approach to capital allocation, costs and funding growth
Disciplined capital management • Value creation and resource allocation • Managing for Value (MfV) measures institutionalised in organisation(ROE, TRS, Economic Profit and Economic Value) • Resource allocation linked to MfV • Reward structure in place to change and influence behaviour • Capital structure • Tier 1 ratio target of 8.5% • Core tier 1 ratio target of 6.5% • Selective growth/reduction in RWA
Disciplined approach to costs • Top quartile efficiency is key for sustainable competitive positions • as the Group efficiency is affected by business mix, top quartile efficiency is needed at (S)BU level • focus is on (S)BUs where we are outside the top quartile – WCS and BU NL • Increase in cost efficiencies is a central tenet of our MfV strategy • increase in cost efficiencies drives economic profit • increase in cost efficiencies will allow the release of funds to reinvest in growth • efficiency ratios are part of Key Performance Contracts for each BU • Group Shared Services (GSS) a source of funding growth
Driving Group advantages through... segment focus creation of Transaction Banking Group Group Shared Services Tightening our strategic focus, by... focusing on mid-market segment the sale of non-core assets Setting new goals... RoE and Top 5 Total Return to Shareholders Realisation of a shared, cross SBU, COO Agenda through 4 key objectives increased cost efficiencies improved service quality sharper operational risk management increased agility ...to deliver ‘Fuel for Growth’ GSS is a core enabler of ABN AMRO’s disciplined growth strategy... Efficiency Improvements Profitable Growth Release of Funds Net savings of at least EUR 600 mln By 2007 New Investments ABN AMRO Strategy GSS Strategy
GSS Savings achieved by 20072 Comments Savings represent minimum ~ 15% reduction across the Services cost base (~ EUR 4 bln assessed) Bulk of net savings delivered through the following programmes: IT ~ EUR 258 mln1 Global Real Estate ~ EUR 140 mln Offshoring ~ EUR 52 mln Other programmes ~ EUR 150 mln We are applying a range of tools/ techniques to deliver these savings What is GSS committed to deliver? Note 1: Excludes annualised savings relating to the EDS outsourcing deal (previously announced) Note 2: Savings net of investments and before tax deductions
GSS utilises a portfolio of tools to tackle the operational cost base Share Best Practice/ Reengineer Processes Increase capability & capacity of core processes internally, by product, geography or business line Internal consolidation/ Shared Services Create centres of excellence across organisation for certain core processing capabilities Outsource/ Joint Venture Move to operational model where previously in-house services are sourced from external parties Offshoring Utilisation of low cost locations to deliver quality services at a lower cost
Share Best Practice / Reengineer Processes Example:Global Real Estate Space Efficiency Programme • One of the market leaders in the financial services industry in implementing international best practice space efficiencies on a global scale • Targeting average 12 sq m per desk for offices globally and 1 desk to 1 fte ratio • Innovative desk sharing concept, launched for 180 GSS UK staff, whilst improving functionality of space
Internal consolidation / Shared Services Example:Payment Operations • GSS is leveraging from experience with the major programmes to identify new value opportunities and expand its scope • The European Payments Centre (EPC) Programme for example is already delivering year-on-year efficiencies for the front office (S)BUs • Building on EPC, investigations were executed in the first half of 2005 to review Payment Operations on a global basis
Outsource / Joint Venture Example:Evolution of a robust strategy for IT services delivery • The GSS IT programme aims to transform the delivery of IT services across the Group • IT specialists from across the (S)BUs confirmed existence of significant horizontal cost savings • ‘Lessons learnt’ and capabilities developed during the EDS IT transformation have been leveraged into our multi-vendor strategy • ABN AMRO has recently signed global service agreements valuing a total of approximately EUR 1.8 billion for a five year period with multiple vendors
Offshoring Example:ACES Captive Offshoring Capability • Utilising our own captive Indian offshore entity, ACES since 2001 • Operating out of three locations: Mumbai, Chennai, Delhi • Supporting Finance, Operations and other activities on behalf of more than 20 countries across three SBUs • Processes offshored to date include Trade Finance, Cash and Payments, Securities Processing, Investigations, HR, Equities Research Production • Projected 2,900 FTE by end of 2005
Early GSS successes drive momentum • GSS remains on track to realise at least EUR 600 mln of net savings by 2007 • For 2005, GSS programmes are on target to deliver the committed net savings of EUR 100 mln: • IT programme has led to the recent signing of global service agreements with a value of approximately EUR 1.8 billion for a five year period with multiple vendors • Global Real Estate savings programmes have been mobilised and accelerated, including the sale and leaseback of 250 Bishopsgate, London • offshoring initiatives are on track to deliver in excess of previously announced savings targets from 2005 onwards • The experience gained by GSS to date has highlighted other opportunities within banking operations with scope for further savings
Summary • Strategic focus on mid-market segment • Ability to deliver organic growth from our positions of market leadership • Acquisition Banca Antonveneta is fully in line with mid-market strategy • Disciplined approach to capital allocation, costs and funding growth Playing to our strengths to deliver sustainable disciplined growth
ABN AMRO’s landmark IT sourcing deals are viewed by many as the model of the future • ‘The ABN AMRO deal takes forward the new thinking on outsourcing, where clients generally prefer to go with multiple vendors than with a big one’ - The Economic Times • ‘Highlights a new model for global sourcing for IT services’ - Information Week • ‘The deal also signifies a trend towards strategic global sourcing, as customers are selecting multiple, best of breed vendors to help improve efficiencies in IT service delivery’ – Infosys • ‘It’s the new model in outsourcing’ – IBM • ‘This is a bold step from a major European financial institution. This is going to set the stage for a lot of other global corporations looking at this model very seriously’ - TCS
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