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Customer Billing Education Package

Understand the collocation billing process in Central Office, from initial fees to completion charges. Find answers to FAQs on rates, reductions, and billing timelines.

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Customer Billing Education Package

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  1. Physical and Virtual Collocation Customer Billing Education Package

  2. Collocation Billing-General Information • Application charges are billed when the Application Response is sent to the customer. • Initial, Subsequent, Caged, Cageless, Minor, Simple, Intermediate, Cost Planning • Co-Carrier Cross Connect, Power Reduction only, Administrative only • Space Preparation/Firm Order Processing charges are billed when the Firm Order is bonafide and may include cable installation and cable records fee • Cost associated with surveys, design, modifications, building support systems • - Monthly recurring charges are billed when the status is Space Ready or Space Accepted, • in the event the CLEC has not accepted space in 15 calendar days, billing begins at the • space ready date • - Power, Floor Space, Cable Support, Access Cards/Keys, CO Modification • - Final billing/True-up charges at the completion of the site are billed at Firm Order • Complete date for any close out one time charges and to correct any recurring charges Issue 1 date 9/03

  3. BellSouth Central Office Collocation Billing begins with a bonafide application fee for caged or cageless space in the Central Office Billing continues with bonafide Firm Order Fee/Space Preparation Fee Billing goes from Firm Order Bonafide to Space Ready/Space Accepted monthly recurring fees Billing of nonrecurring charges end with true-up charges for the completed project, unless the site is augmented at a future time Issue 1 date 9/03

  4. Sample of Collocation Rate Elements Issue 1 date 9/03

  5. Collocation CABS Bill Sample BILL PAGE 10/17 - SECTION 1/2 954 C01 XXXX XXX 12/03/02 14:10:25 ACCT CMND BDT 11/01/02 INV 00001 BILL NO 954 C01-XXXX XXX INVOICE NO C01XXXXXXX-XXXXX BILL DATE NOV 01,2002 ACNA XXX PAGE 14 ______________________________________________________________________________ * * * DETAIL OF OTHER CHARGES AND CREDITS * * * BIP AMOUNT ___ ______ OCT 07 02 SO RQXXXXXX PON XXXXXXXXXXX PE1BA 1 PHYSICAL EXPANDED INTERCONNECTION SERVICE, APPLICATION FEE, MANUAL 3,850.00 PIU 0 PLU 100 LOCAL -FL-EC 5191 PE1SJ 1 PHYSICAL COLLOCATION, SPACE PREPARATION, FIRM ORDER PROCESSING FEE PIU 0 PLU 100 LOCAL - FL - EC 5191 1,211.00 Issue 1 date 9/03

  6. Collocation CABS Bill Sample (cont.) CHARGE FOR ACCESS SERVICE ADDED FROM OCT 07 02 THRU OCT 31 02 PE1PJ 100 PHYSICAL EXPANDED INTERCONNECTION SERVICE, FLOOR SPACE, BILLING, PROXY PIU 0 PLU 100 LOCAL - FL - EC 5191 750.00 PE1C3 45 PHYSICAL EXPANDED INTERCONNECTION SERVICE, CABLE RECORDS FEE PER DS3 PIU 0 PLU 100 LOCAL - FL - EC 5191 1,330.65 ONE-TIME CHARGE FOR AEH 28 ADDITIONAL ENGINEERING HOURS INTRASTATE – FL- EC 5191 1,241.00 NET EFFECT OF SO RQXXXXXX PON XXXXXXXXXXX PER MONTH FRACTIONAL ONE-TIME BILLED AMOUNT TOTAL - FL - EC 5191 2,080.65 0.00 6,302.00 8,382.65 Issue 1 date 9/03

  7. Collocation Billing-Frequently Asked Questions • What are my applicable rates for specific USOC’s? • Each contract has it’s own rates found on the contract database website • The Standard Agreement’s rates are also listed on the website • I’ve reduced my floor space & power, why hasn’t the reduction been applied to my bill? • Applications to reduce floor space or power require a Reduction form signed by the CLEC and BellSouth indicating work has been done and the reduction date to use • How soon will I see charges on my bill after submitting an application? • Collocation bills the 1st bill period of every month. Depending upon receipt date of bonafide application and firm order and space ready/space accept date, the charges could appear within the next three bill cycles • How are Additional Engineering Hours calculated and determined? • Contract and Tariff rates are charged for the first half hour and a lower rate for each additional half hour • AEH is billed at completion of the project or at Space Ready for Virtual collocation • It may include charges for meetings, calls, site visits and equipment inventory Issue 1 date 9/03

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