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Grow: Computing Resources

Grow: Computing Resources. Nichole Kosier. Information Technology Department. My.ucmerced.edu (Portal). MyBill MyRegistration UCMerced Happenings Tech Services Quicklinks myBox WEBMAIL CROPS. UCMCROPS. Box (myBox).

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Grow: Computing Resources

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  1. Grow: Computing Resources Nichole Kosier Information Technology Department

  2. My.ucmerced.edu (Portal) • MyBill • MyRegistration • UCMercedHappenings • Tech Services • Quicklinks • myBox • WEBMAIL • CROPS

  3. UCMCROPS

  4. Box (myBox) • Cloud storage service that allows students, staff and faculty to collaborate and share files with anyone you choose. • Each account comes with 10 GB of free storage space and is available from any computer or mobile device, at any time. • Shared Box Accounts are given 30 GB of free space. • For more information see Box Service.

  5. E-Mail – Microsoft O365 Exploring the OWA User Interface

  6. Calendar – O365

  7. Lync • Enterprise Instant Messaging ; All UCM have accounts • Audio / Video conferencing capabilities • Screen / Application sharing • Polling, Whiteboard, record meetings • Mobile Apps • Possible use for • Office Hours, Group Meetings, Document Reviews

  8. Microsoft Office • Student Advantage (not teaching) • As long as you are a registered student • Upgrades available • Up to 5 installs • Home-Use Program (if teaching) • One-time purchase of that version • Two installs

  9. UC Merced MobileCat • Access Crops • Access grades • View course schedule • View your holds • View campus events • Access campus directory • CatTracks Schedules

  10. IT Help Desk Services • Single point of contact for all IT Services: START HERE • Software install assistance • Configuration assistance • Wireless • UCMPRINT • VPN • Virus/Malware cleaning • If you’re a TA, with university provided equipment • Base build / system setup • Instructional-use software installs • Dept. purchase recommendations

  11. IT Help Desk Contact Info • E-Mail: helpdesk@ucmerced.edu • Phone: 209.228.HELP (4357) • Campus location: COB 132 • Regular Hours: Mon-Fri: 8 am - 5 pm • Help Desk Pilot in Housing - Half Dome#172 • Mon-Thurs: 1pm-10 pm • Sat: 1pm – 6 pm • Sun: 4 pm -10 pm

  12. Computer Labs Open Access Lab - SSM152 Open Access/Instructional Labs M - F 8 am – 12 am Sat 12 pm – 6 pm Sun 12 pm – 10pm • 3 - B&W Printers • 1- Color Printer • 4 Multimedia stations • With scanners • Specialized Software Open Access outside of scheduled classes • KL 202, KL 208 SSM 154 • Printers (B&W) • Specialized Software

  13. Instructing in Computer Labs • Scheduled by Instructional Coordinator and the Registrar • Insight for Classroom Control and screen sharing • 1-on-1 meetings • “Intro to Teaching in the Computer Labs” • Insight Teacher Training

  14. Understanding Research Software • Instructional Software in Labs Limitations • Discounted instructional-use licenses, which are not intended for research-use • Labs Closed over the breaks • Research software purchase requests: • Software.ucmerced.edu • Use Software Request Form if not listed

  15. Training Coming Soon… • Online E-Learning at no cost to UC Merced users • Lynda.com • Microsoft IT Academy • Will be available through my.ucmerced.edu portal under Training Tab

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