Installation of Storage Foundation for Windows High Availability 5.1 SP2

1. Installation of Storage Foundation for Windows High Availability 5.1 SP2 Daniel Schnack Principle Technical Support Engineer Installation of Storage Foundation for Windows High Availability 5.1 SP2

2. Learning Objectives • Pre-installation Tasks • Prerequisites • Configuration Checker • Installation • Licensing • Options • System Selection • Installation Summary • Troubleshooting Learning Objectives

3. Pre-installation Tasks Hardware Requirements, OS Requirements, Configuration Checker Pre-installation Tasks

4. Hardware Requirements Pre-installation Tasks

5. Software Requirements • Windows Server 2003 x86: Web Edition (SP2 required) • Windows Server 2003 x86, x64, IA64: Standard Edition, Enterprise Edition, Datacenter Edition (SP2 required for all editions) • Windows Server 2003 R2 x86, x64: Standard Edition, Enterprise Edition, Datacenter Edition (SP2 required for all editions) • Windows Server 2003 R2 x86, x64: Small Business Server (SP2 required) • Windows Storage Server 2003 R2 x86, x64: Standard Edition, Enterprise Edition (SP2 required for these editions) • Windows Unified Data Storage Server 2003 x86, x64: Standard Edition, Enterprise Edition (SP2 required for these editions) • Windows 2008 Server Core • Windows 2008 R2 Server Core • Windows 2008 SP2 Server Core • Windows Server 2008 x86, x64: Standard Edition, Enterprise Edition, Datacenter Edition, Web Edition, Small Business Sever (SP1 or SP2 required for all editions) Pre-installation Tasks

6. Configuration Checker • A utility that will analyze the system and report if configuration changes need to be made prior to installation. • After downloading, execute ConfigChecker.bat to launch the utility. • For more information on the Configuration Checker, click on SORT. Pre-installation Tasks

7. Installation Walking through the installation Installation

8. Launch installation by selecting Complete/Custom. Installation

9. Enter your license key or use the evaluation key • Enter permanent license keys or use the 2-month evaluation key to continue installation. • License Keys can be updated after installation to replace evaluation keys or to introduce new options into an existing installation. • An evaluation key should only be used in a lab environment. Installation

10. Select the options to install • Storage Foundation Options include the optional features for Storage Foundation for Windows. • Global Cluster Option allows two or more clusters to be linked together and provides the ability to fail over applications between geographically distributed clusters. • Database Agents control SQL and Oracle databases. • Application Agents control Exchange 2003 and higher and SharePoint 2010. http://www.symantec.com/business/support/index?page=content&id=TECH138722 Installation

11. Select the options to install (continued) • Hardware Replication Agents manage supported hardware replication devices. • EV Cluster Setup Wizard puts EV under cluster control • Symantec Trusted Certificates allows for Driver Signing during installations. • Replace Disk Management Snap-In replaced Windows Logical Disk Manager to the Veritas Enterprise Administrator GUI. • Client Components are the GUI tools to manage the storage and the cluster. This includes the VEA and the Cluster Manager – Java Console. Installation

12. Select the systems for installation Installation

13. Review the Pre-install Report and begin installation Installation

14. A dialog box may be presented as a reminder that the Symantec Product Installer will reboot the systems. Installation

15. The Symantec Product Installer begins the installation. Installation

16. The Symantec Product Installer completes installation. Installation

17. Scroll through the Post-install Report for details on all packages installed on all systems. Installation

18. After installation is successful, select Next to view the Post-installation summary. Installation

19. Reboot the local system to complete the installation. Installation

20. Troubleshooting Troubleshooting

21. Troubleshooting If the installation of Storage Foundation for Windows experiences a failure, you should perform the following steps: • Write down the exact error that is displayed. • Search Symantec’s Knowledge Base located on the Symantec Enterprise Support website at http://www.symantec.com/business/support/index?page=home. • If no KB articles to address the issue are found, Search or post the issue on Symantec’s Support Forums. Troubleshooting

22. Troubleshooting continued.. • If you are unable to find any KB articles to address the issue, clear the error, exit the installation, and run the Symantec VxExplorer log gathering utility to capture all of the necessary files including the Symantec Product Installer logs. For more information about VxExplorer, please refer to KB article http://www.symantec.com/docs/TECH83192. • After VxExplorer has completed, please contact Technical Support for further assistance. There are a number of different ways that you can contact Technical Support . Please refer to Symantec Enterprise Support website at http://www.symantec.com/business/support/index?page=home. Troubleshooting

23. Daniel Schnack Thank you