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ISO/TS 16949:2002

ISO/TS 16949:2002 By Matthew Pavelek Boise State University What will be covered Definition Brainstorming Exercise Explanation The purpose and benefits Example Summary Definition

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ISO/TS 16949:2002

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  1. ISO/TS 16949:2002 By Matthew Pavelek Boise State University

  2. What will be covered • Definition • Brainstorming Exercise • Explanation • The purpose and benefits • Example • Summary

  3. Definition • ISO/TS 16949:2002 is the newest automotive quality standard which was developed to be aligned with the ISO 9001:2002 standard • It is a worldwide accepted standard for suppliers of automobile manufacturers

  4. Brainstorming Exercise • Brainstorm on how a new quality standard can benefit your company • Brainstorm on the type of quality improvements that can be made in your company

  5. Developers of ISO/TS 16949:2002 • The ISO/TS 16949:2002 standard was developed by an ad hoc group of automotive manufacturers and their respected trade associations • The goal was to develop a universally accepted set of quality management standards for the automotive industry

  6. Developers of ISO/TS 16949:2002 • The partnership that developed the ISO/TS 16949 standard was comprised of the following groups • International Automotive Task Force (IATF) • Japan Automobile Manufacturers Association (JAMA) • With the support of the ISO technical committee ISO/TC 176

  7. Development of ISO/TS 16949:2002 • ISO/TS 16949:2002 is the international equivalent and combination of the following standards • QS-9000 (USA) • EAQF (France) • VDA6 (Germany) • AVSQ (Italy)

  8. Development of ISO/TS 16949:2002 • ISO/TS 16949:2002 was developed to be aligned with the new ISO 9001:2000 • ISO/TS 16949:2002 was implemented in March 2002 to replace ISO/TS 16949:1999

  9. Development of ISO/TS 16949:2002 BSI Management Systems-available at emea.bsi-global.com

  10. Purpose of IATF in ISO/TS 16949 Development • To develop a consensus regarding international quality requirements • Develop policies and procedures to ensure worldwide consistency • Provide training to support ISO/TS 16949 • Establish formal liaisons to support objectives

  11. Reasons for ISO/TS 16949:2002 implementation • Recognized internationally • There are no plans to update QS-9000, VDA6.1, EAGF, or AVSQ • Suppliers are either required or encouraged to upgrade to ISO/TS:16949

  12. Reasons for ISO/TS 16949:2002 • Eliminates the need for multiple registrations • Technical specifications compliment current quality improvement methodologies

  13. QS-9000 • Current plans are not to eliminate • No current plans to update • Has reached the end of its development life • Is no longer supported by manufacturers or suppliers • Will expire on December 15, 2003

  14. Problems with QS-9000 • Problem suppliers are able to maintain registration • Does not utilize the process approach to quality management • Falling credibility of certification process • Is not a universally accepted certification

  15. ISO/TS 16949:2002 Implementation • Is not at this time an overall replacement for QS-9000 • Renault and PSA strongly recommend upgrading to ISO/TS 16949 • Ford, GM, and DaimlerChrysler currently recognize ISO/TS 16949:2002 • Ford, GM, and DaimlerChrysler will replace QS-9000 with ISO/TS 16949

  16. ISO/TS 16949:2002 VS QS-9000 • More demanding than QS-9000 by requiring • Senior management involvement • Product realization • Analysis and improvement • Supplier development • Organizational performance

  17. Goals of ISO/TS:16949 • Continual improvement • Defect prevention • Reduction of variation • Reduction of waste in the supply chain

  18. ISO/TS 16949:2002 Requirements • A focus on continual improvement • Customer satisfaction requirements • Preventative action process • Improved employee training requirements

  19. ISO/TS 16949:2002 Requirements • Required communication with suppliers and customers to assure quality • Improved employee quality responsibilities

  20. ISO/TS 16949:2002 Requirements • Includes detailed, sector specific requirements for • Employee competence • Awareness and training • Design and development • Production and service provisions • Control of monitoring and measuring devices • Measurement, analysis, and improvement

  21. Benefits of ISO/TS 16949:2002 • Improved supplier product • Improved process quality • Improved global sourcing confidence • Common, consistent quality systems approach

  22. Example • Wescast Industries earned ISO/TS 16949 certification • Certified for all five of its Ontario manufacturing facilities • Recognizes commitment to quality and customer requirements • Significant to customers • Will increase global presence

  23. Summary • ISO/TS 16949 is clearly the superior certification due to • Worldwide acceptance • Only one necessary certification • Support from both suppliers and manufacturers

  24. Summary Cont. • Compatibility with current quality improvement philosophies • Improved focus on senior management development, employee involvement, and customer significance • Enhanced certification requirements • Focus on processes

  25. References International Organization for Standards: Ref.:818, March21,2002 BSI Management Systems-available at emea.bsi-global.com International Automotive Oversight Bureau-available at www.iaob.org Supplier letter from DaimelChrysler, GM,and Ford. Dated August 2002

  26. References Eagle Group USA, INC-available at www.eaglegroupusa.com Future of APQP and PPAP in doubt. Quality; Troy: Jan2002; Roderick A Munro Wescast Earns ISO/TS 16949 Certification. Business Wire; July 2, 2002

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