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“ A comprehensive product . . . ” TMCLabs Review Editor’s Choice Award Winner

Business Activity Monitoring. “Anyone who needs to know something now has no excuse not to know.” Neil Montgomery, “Eyes Everywhere” ComputerWorld Magazine. “ A comprehensive product . . . ” TMCLabs Review Editor’s Choice Award Winner. Identify. Notify. Update.

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“ A comprehensive product . . . ” TMCLabs Review Editor’s Choice Award Winner

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  1. Business Activity Monitoring “Anyone who needs to know something now has no excuse not to know.” Neil Montgomery, “Eyes Everywhere” ComputerWorld Magazine “A comprehensive product . . . ” TMCLabs Review Editor’s Choice Award Winner

  2. Identify Notify Update

  3. Problem: Vast quantities of business data make it impossible to identify and act on information in a timely manner.

  4. Problem: Vast quantities of business data make it impossible to identify and act on information in a timely manner. Challenge: Insufficient resources to raise corporate awareness. By the time important information is identified and acted upon, it is often too late or too old to be of use.

  5. Problem: Vast quantities of business data make it impossible to identify and act on information in a timely manner. Challenge: Insufficient resources to raise corporate awareness. By the time important information is identified and acted upon, it is often too late or too old to be of use. Answer: “Business Activity Monitoring” software. A ‘BAM’ application identifies, delivers, and acts on critical business informationin a timely fashion.

  6. How BAM Works: You identify the business conditions (“events”) that should trigger anautomated response. New Order Placed Overdue Invoice Prospect Not Contacted Email Question from Client Sign-Up on Website Project Running Over Budget Full MS Outlook Mailbox

  7. How BAM Works: BAM MonitoringEngine You identify the business conditions (“events”) that should trigger anautomated response. New Order Placed Overdue Invoice Prospect Not Contacted Email Question from Client Sign-Up on Website Project Running Over Budget Full MS Outlook Mailbox You tell the BAM engineto periodically check forthese conditions.

  8. How BAM Works: BAM MonitoringEngine You identify the business conditions (“events”) that should trigger anautomated response. New Order Placed Overdue Invoice Prospect Not Contacted Email Question from Client Sign-Up on Website Project Running Over Budget Full MS Outlook Mailbox (And when these conditions occur) • Alerts are sent to: • Employees • Customers • Prospects • Partners / Suppliers You tell the BAM engineto periodically check forthese conditions.

  9. How BAM Works: BAM MonitoringEngine You identify the business conditions (“events”) that should trigger anautomated response. (Optionally with) Forms Documents Reports New Order Placed Overdue Invoice Prospect Not Contacted Email Question from Client Sign-Up on Website Project Running Over Budget Full MS Outlook Mailbox (And when these conditions occur) • Alerts are sent to: • Employees • Customers • Prospects • Partners / Suppliers You tell the BAM engineto periodically check forthese conditions.

  10. How BAM Works: BAM MonitoringEngine You identify the business conditions (“events”) that should trigger anautomated response. (Optionally with) Forms Documents Reports New Order Placed Overdue Invoice Prospect Not Contacted Email Question from Client Sign-Up on Website Project Running Over Budget Full MS Outlook Mailbox (And when these conditions occur) And can trigger Workflow to: • Alerts are sent to: • Employees • Customers • Prospects • Partners / Suppliers • Schedule activities • Update client historyAdd database records • Synchronize data • Execute custom programs You tell the BAM engineto periodically check forthese conditions.

  11. Prospect not contacted . . . Invoice overdue for payment . . . Database Monitoring New order placed . . . Lease about to expire . . .

  12. (Link) (Email sent to ‘support’) Database Monitoring E-Mail Monitoring

  13. Database Monitoring E-Mail Monitoring Cross-App Monitoring

  14. Database Monitoring E-Mail Monitoring Cross-App Monitoring O/S Monitoring

  15. Database Monitoring E-Mail Monitoring Cross-App Monitoring O/S Monitoring Delivery Monitoring

  16. Database Monitoring E-Mail Monitoring Cross-App Monitoring O/S Monitoring Delivery Monitoring Triggered Alerts Email Cell Phone Pager/PDA Fax Screen Pop Web

  17. Database Monitoring E-Mail Monitoring Cross-App Monitoring O/S Monitoring Delivery Monitoring Triggered Alerts Triggered Reports Email Cell Phone Pager/PDA Fax Screen Pop Web Email Web FTP

  18. Database Monitoring E-Mail Monitoring Cross-App Monitoring O/S Monitoring Delivery Monitoring Triggered Updates Triggered Alerts Triggered Reports API Toolset Email Cell Phone Pager/PDA Fax Screen Pop Web Email Web FTP

  19. Business ConditionEBSAlerts ActionBusiness Benefit Prospect not contacted in 14 days Email alert to salesrep & schedule follow-up (Sale is not lost!) Inventory item nearing re-order level Auto-submit PO to vendor (Out-of-stock condition averted) Invoice over 90 days overdue Email invoice copy to client (Avoid uncollected debt) Blanket PO has quantity changed Page purchasing manager (Un-approved changes eliminated) Biggest client’s monthly sales drops 30% Email sales rpt to account manager (Identify dissatisfied clients) New order placed for customer Fax order confirmation to client (Manual task eliminated) Customer changes order quantity Text msg shipping supervisor (Return shipment avoided) Finance places client on credit hold Send pop-up message to salesrep (Sale to deadbeat client prevented) Office machine lease about to expire Post web-alert for Purchasing dept (Equipment downtime avoided) New customer added to contact database Copy data to financial database (Manual entry eliminated) Support question received by email Auto-add request to help desk system (Email “black hole” avoided) Too many support calls assigned to rep “Jarvis” Page support manager (Call backlog / burn-out averted) Special pricing about to end Email reminder to current clients (Increased in sales) MS Outlook mailbox is full Page IT manager (Email messages not lost) Projects running over budget Email project status report to CFO (Project resources re-allocated) Request for info logged into website Email info to prospect / schedule phone call (Manual task averted) Item needed for repair is delayed Page field technician (Unnecessary trip averted)

  20. The Leading BAM Solution Over 4,000 EBSAlerts clients.(More than all other BAM softwarevendors combined) Approved solution for Microsoft, Sage Software, & other leadingvendors. Winner of TMCLabs’ “Editor’s Choice” award. Awarded VarBusiness’“5 Star” Partner Programaward. Over 700 certified resellersworldwide. Profiled in ComputerWorld magazine. 8+ years of on-going technologicalachievements “Partner’s Choice” & “ISV of the Year”award winner.

  21. Pre-Configured Events for: Quote, Doc, & RFP Mgmt: QuoteWerks QwikQuote Sant Pragmatech Altec Docuware CRM: Sage CRM SalesLogix Sage CRM ACT! by Sage Software Microsoft Dynamics CRM Maximizer Salesforce.com GoldMine Protrak Finance & MRP/ERP: Microsoft Dynamics GP Microsoft Dynamics AX Microsoft Dynamics SL Sage MAS90 Sage MAS200 Sage MAS500 Sage PFW Sage Accpac ERP Sage Pro ERP Sage BusinessWorks Sage Timberline Office Sage Peachtree Exonet Exact Macola Progression Exact Macola ES Exact Globe Exact MAX Other: Exact e-Synergy HEAT SupportDesk GoalCentrix TimeLinx Sage FAS TrackIt Microsoft Project Operating System . . . And you can easily create yourown events for any other applicationsthat use an ODBC-compliant database.

  22. “EBSAlerts is our 'invisible worker' . . . we were able to implement it easily and get our return on investment almost immediately." (Administaff) “The simple, easy alerts from EBSAlerts are very well received. We’ve saved a lot of advertisers from going inactive and that translates into revenue.”(The Seattle Times) “EBSAlerts releases our managers from the tedium of reviewing daily reports searching for anomalies. We anticipate instead of react.”(SoftwareSource) "With EBSAlerts, we have effectively bridged the gap between disordered enterprise data and valuable business intelligence." (Davidson Oil) “EBSAlerts saves us the time and effort of manually checking to see if certain activities have or have not happened.” (Infinite Media) “EBSAlerts can provide the means to make many areas of an enterprise run more efficiently, and therefore is deserving of an Editor's Choice award.“ (TMCLabs)

  23. Employee Based Systems 7991 Shaffer Parkway Suite 202 Littleton, CO 80127 Call Us Now (303) 991-3500 www.getebs.com General Information :info@getebs.com Marketing :sales@getebs.com Tech Support : support@getebs.com Training :training@getebs.com

  24. Thank You www.ebsalerts.com www.ebstime.com

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