Student Financial Services

1. Student Financial Services Fall 2010 New Student Orientation

2. Welcome to UD Student Financial Services mission… Facilitate educational access and foster success by helping students and families pay for a UD education … www.udel.edu/sfs

3. Steps to a successful partnership…SFS Advisor Student Parent eBilling Grant Parent Access FAFSA Update your “To Do” List Accept Financial Aid Campus Finances Complete Loan Requirements www.udel.edu/sfs www.udel.edu/sfs

4. Before NSO • As of today, you should have already: • Submitted a FAFSA • From your BeaBlueHen account • Reviewed your Financial Aid Awards • Submitted any additional item that “requiring your attention” • Established a PIN for your UDID • Set-up your UD email and password = Udel Net ID www.udel.edu/sfs

5. What is UDSIS? • It replaces the BeABlueHen site as your source for information • It provides all your options for “Self Service” Campus Finances Grant Parent Access View Financial Aid Accept Financial Aid “To Do” List www.udel.edu/sfs

6. Step 1: Grant Parent Billing Access • While you are here at NSO, students must grant “Billing” access • If not, only the student will have access to Campus Finances Grant Parent Access www.udel.edu/sfs

7. Step 2- Accept your Financial Aid Award • In early July, you will receive an email advising that you can Accept/Decline or Change your award • Link from email and our web site to UDSIS View Financial Aid Accept Financial Aid www.udel.edu/sfs

8. Step 3- Check your “To Do” Listfor other Financial Aid Requirements “To Do” List www.udel.edu/sfs

9. What are these “Other Requirements?” • In early July, please have the… • Student complete • Master Promissory Note • Entrance Counseling • Perkins Note • Parent must complete the • Parent Plus MPN www.udel.edu/sfs

10. STEP 5 - Look for eBill reminder • The third week in July, our first payment notification will be sent via email • Email reminders are sent monthly to the student and any “Billing” address they set-up, when a payment is due www.udel.edu/sfs

11. August 1, fall semester due date • January 4, spring semester due date • Go to www.udel.edu/paybill www.udel.edu/sfs

12. STEP 6- Make a Payment • Update additional credits if necessary • Choose Payment Option • Full Payment • Installment Payment • Review your financial aid and verify no additional action is required www.udel.edu/sfs

13. Installment Payment • 4 equal payments for the semester Fall Semester Spring Semester • $50 fee for that option • Any change to the balance is incorporated into the monthly payment www.udel.edu/sfs

14. STEP 7- Select your Payment Type • Online Check • -or- • Mail a Check • Payments can be made via CHECK only • Online check payments require bank routing and account number information • Mail a check option provides remittance slip www.udel.edu/sfs

15. STEP 8- If necessary, Review Other Financing Resources • Parent Plus Loans • State funding options • Scholarship site review • Alternative Loans www.udel.edu/sfs www.udel.edu/sfs

16. Read and Respond to ANY Emails • We utilize email for most of our communication. • It is very important that you read and take action on any requests sent. • Delay in responding to requests for information can delay disbursement of your Pending Financial Aid, late fees, holds, etc. www.udel.edu/sfs

17. Student Financial Services is committed to… • Provide superior customer service • Apply fairness and equity in all decisions www.udel.edu/sfshelp 302-831-2126 30 Lovett Ave Student Services Building www.udel.edu/sfs