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Freshers’ Week 2012 A Guide to Student Services

Freshers’ Week 2012 A Guide to Student Services. Student Services. There are a wide range of services and support available to you while you are a student at the University. The main aim of all of the student services is to support you and help you make the most of your time here.

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Freshers’ Week 2012 A Guide to Student Services

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  1. Freshers’ Week 2012 A Guide to Student Services

  2. Student Services There are a wide range of services and support available to you while you are a student at the University. The main aim of all of the student services is to support you and help you make the most of your time here. Fraser Building, level 2 Mon-Fri 0900 – 1700 Wednesday 0930 – 1700 www.glasgow.ac.uk/students studentservices@glasgow.ac.uk 0141 330 7000

  3. Accessing Student Services Student Services Enquiry Team • The Student Service Enquiry Team is located on level 2 of the Fraser Building • The role of the Student Service Enquiry Team is to act as a single point of contact, where you can access advice, guidance and support. • No question is too big or too small and the team can either answer the question or tell you where you can go to get an answer. Fraser Building, level 2 Mon-Fri 0930 – 1700 www.glasgow.ac.uk/students studentservices@glasgow.ac.uk 0141 330 7000

  4. Student Services Enquiry Team The Enquiry Team can also assist you with: • Making payment for tuition fees, accommodation or library charges – although payment can be made easily online in MyCampus • Replacing lost student cards • Making appointments with the Careers Service or the International Student Support Team • With Registry enquiries • With information and guidance on using other student services such as Student Counselling, Student Disability Service and Chaplaincy www.glasgow.ac.uk/students Fraser Building, level 2 Mon-Fri 0900 – 1700 Wednesday 0930 – 1700 www.glasgow.ac.uk/students studentservices@glasgow.ac.uk 0141 330 7000

  5. Accessing Student Services There are a variety of ways to access the services of the Student Services Enquiry Team: • Face to face on level 2 of the Fraser Building • Online – Student Services Enquiry Team homepage • http://www.gla.ac.uk/students/sset • Online – through Help and Support in your MyGlasgow page • http://www.gla.ac.uk/students/myglasgow/ • Email – studentservices@gla.ac.uk • Phone – 0141 330 7000 Fraser Building, level 2 Mon-Fri 0900 – 1700 Wednesday 0930 – 1700 www.glasgow.ac.uk/students studentservices@glasgow.ac.uk 0141 330 7000

  6. Student Network • An information and advice service putting new students in touch with continuing students. • Insiders view on University life: • - Practical tips to help you through student life • Guidance and support through 1st year: • - Helping you make the most of your time here • What to expect from your first year: • - From studying to socialising • Student Network Newsletter: • - studying for exams • - finding part-time work • - surviving first year • www.glasgow.ac.uk/studentnetwork www.gla.ac.uk//studentnetwork/ studentnetwork@gla.ac.uk

  7. Student Disability Service • First point of contact for students with specific learning difficulties like dyslexia, sensory impairment, chronic medical or mental health condition. • Advice and support for disabled students on study or course related issues. • Advice and training on assistive technology for disabled/dyslexic students. • The service would encourage you to get in touch early on in the year . www.glasgow.ac.uk/studentdisability 69 Southpark Avenue studentdisability@gla.ac.uk 0141 330 5497

  8. Residential Services • Allocation of 3,500 bed spaces across 10 residences • Accommodation options for all students (catered/ self-catered/single room/en-suite room/share with friends) • Provides live-in pastoral support in all residences • Provides information and options for renting in the private sector through Private Accommodation Database • Provides information and advice on tenancy agreements http://www.gla.ac.uk/residentialservices Residential Services, Level 1, the Fraser Building Mon- Fri 9am – 4.45pm accom@glasgow.ac.uk 0141 330 4743

  9. Wellbeing - Student Counselling & Advisory Service Provides a range of services for students experiencing emotional or psychological issues • Pre-Counselling Consultation • Individual Counselling • Supportive Guidance • Advocacy • Information • Referral See their website for full details and info on the ‘self help programme 65 Oakfield Avenue www.glasgow.ac.uk/counselling 0141 330 4528 www.glasgow.ac.uk/services/counselling

  10. Wellbeing - Registering with a doctor It is important you register early with a doctor and not wait until you become unwell! You should register with a NHS doctor who is convenient for you to access. In order to assist you there is also an NHS doctor located in the Fraser Building, ground floor: The Barclay Medical Centre offers all NHS services which include: • Appointments, • travel clinic, • sexual health screening, • medical certificates, • prescriptions etc www.barclaymedicalcentre.org The Barclay Medical CentreThe Fraser Building, Ground floor 65 Hillhead Street 0141 342 3600 www.barclaymedicalcentre.org

  11. Wellbeing - Interfaith Chaplaincy • Chaplains from Buddhist, Christian, Jewish, Muslim, Sikh faiths and Humanism • Christian worship in University Chapel & Turnbull Hall • 10 Minute Daily Service @08.45 M-F/ Sunday & Tuesday Services during term time (see website) • Daily, Vigil & Sunday Mass at Turnbull Hall • Muslim Jummah Prayers in Fore Hall or Interfaith Room • Buddhist, Jewish, Sikh, Humanist events throughout year (see website) • Chapel & Interfaith Room available for reflection/prayer • Chaplaincy facilities open to students and staff of all faiths and those of none • www.glasgow.ac.uk/chaplaincy Interfaith Chaplaincy Service Corridor (South), West Quadrangle www.gla.ac.uk/chaplaincy/ chaplaincy@glasgow.ac.uk 0141 330 5419

  12. Careers Service • Part-time work • Work Experience • Deciding what you want to do • Feedback on: CVs; Application Forms • Employer Events www.glasgow.ac.uk/careers The Fraser Building careers@glasgow.ac.uk www.glasgow.ac.uk/careers 0141 330 4519

  13. International Students Support Team • Support and advice for international students on non academic matters • International Student Handbook • Advice and information on immigration and other welfare matters • International Family Networks • Regular activities and events http://www.gla.ac.uk/international/support The Fraser Building internationalstudentsupport@glasgow.ac.uk 0141 330 2912

  14. Computing and IT GetIT • Your GUID • Logging into the computer network • Where to find computer clusters • Computer cluster opening times • How to print • How to use the wireless network • Setting up webmail and smart phone/ tablet access • Information on MyCampus, Moodle and Mahara • Training courses • www.gla.ac.uk/students/getit IT Helpdesk Library, 3th floor Drop-in anytime helpdesk@it.glasgow.ac.uk 0141 330 4800 www.gla.ac.uk/students/getit

  15. Sport & Recreation Benefits • 2 Facilities (Stevenson building & Garscube Sports complex) • Online bookings • Therapies & Discounts • Exclusive sport kit • Large number of clubs Membership • All new CV equipment • Excellent facilities • Pool, Sauna, Steam Room, Studios, Activity Hall, Squash, Synthetic & Grass Pitches

  16. Sport & Recreation Membership Membership is only £50 per year for full-time/part time students (Alternatively pay £4 per visit) Sport and Recreation covers 4 main areas: • Health and fitness (gym facilities, over 50 exercise classes per week and therapies) • Recreational sport (courses, drop-ins, ladders, leagues and recreational bookings) • University club sport (over 46 clubs to choose from) • Talented athlete support (bursary schemes) Find out more: http://www.glasgow.ac.uk/sportsport@glasgow.ac.uk glasgowunisport on:

  17. We wish you the best with your studies and your time as a student at the University of Glasgow

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