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This code outlines the principles, rules, and standards for professional conduct for case managers, with a focus on protecting the public interest. It also includes procedures for processing complaints through the Commission for Case Manager Certification (CCMC).
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The objective of the Code is to protect the public interest. The Code consists of Principles, Rules of Conduct, and Standards for Professional Conduct, as well as the Commission for Case Manager Certification (CCMC) Procedures for Processing Complaints. The Code of Professional Conduct for Case Managers
CCMC Standards Ethical principles (e.g., autonomy, nonmaleficence, beneficence, justice, and veracity) present a challenge in case management practice, not any different than those presented to other healthcare professionals. However because of the key role you play as a board-certified case manager (CCM) in the management, coordination, facilitation, and evaluation of the care and services clients/support systems receive, it makes you more likely than others to identify and address ethical conflicts and dilemmas.