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It’s your deal.com. Brian Bailey David Boutwell Kevin Clements Mike Rabkin Tim Truby Hackomotive 2013. It’s your deal.com. ”I’m not in control of the shopping experience”. Negotiation process is painful Customer can’t shop anonymously
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It’s your deal.com Brian Bailey David Boutwell Kevin Clements Mike Rabkin Tim Truby Hackomotive 2013
It’s your deal.com ”I’m not in control of the shopping experience” • Negotiation process is painful • Customer can’t shop anonymously • Consumer often feels that pricing is unfair (feels cheated) • Entire sales process long and drawn out • No existing single solution satisfies all consumer’s points of pain
Detailed Process: Direct In-Direct 3RD Party Links Vehicle ID’d Concierge No Wizard Yes Yr, Mk, Mod, Features Demographic / Sociographic Vehicle Suggestions Bid Template Dealer Fin (Y / N) Selection Vehicle Delivery Zip Distribute to Part. Dlrs Ancillary Prod GAP Cheapest Dlr Bids Warranty Nearest Maintenance Comparison 1 v 2 v 3 Purchase Geo avg price Yes No E-contracting Create Acct Delivery Follow - up E-Payment Loyalty Program
Concierge Service High-level Process: • Vehicle sale price • Dealer finance integration • Ancillary F&I products • Customer remains anonymous • On-site / off-site delivery • Minimize paperwork upon delivery • Maximize experience at time of delivery! • Satisfaction guarantee (High CSI) “Carsonality Wizard”
Features • One stop purchase portal (“Soup to nuts”) • Consumer shielded from the negotiation process (anonymity till purchase) • No fees to consumer • No up-front fee to dealer to participate • Transactional fee of $150 per completed sale • Integrated DMS, DCS, Application Aggregator, OEM systems & Data
Key Benefits Dealer: • No upfront cost to compete for customers • Retained F&I profit opportunity • Low mgmt commitment • No sales support required • Expanded sales territory • Higher CSI results in returning customers Consumer: • Consumer has total control • No pressure negotiation • Consumer anonymity • Near real time results • Fully transparent • Competitive pricing
It’s Your Deal.com ”Where the customer owns the shopping experience”