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Introduction to Card Machines

Want to know what are card machines? and what the use of card machines? then we have explained all about card machines in this ppt

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Introduction to Card Machines

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  1. Introduction to Card Machines Introduction to Card Machines_Training Slides_V2_11.01.2019

  2. Learning Outcomes • Basic knowledge of the Card machine Market • Key terms • NPI Products • The NPI proposition • How to refer a friend • Summary

  3. CHP Cardholder Present (CHP) is the process for taking payments by card when the Card holder is present The data used comes from either:- It is not taken from the information on the card! The chip The Magnetic stripe

  4. CHP Even if a Card holder is present, it is still possible to take a Card holder not present (CNP) payment if a CNP method is used. For example APPAY.

  5. Card Holder Present Why take card instead of cash?

  6. Card Holder Present • Increased ATV • Reduces queue times • Increase safety and security • Reduces indirect costs (time, parking, bank deposit fees) • Meet consumer needs (74% prefer card) • Have to you ever left a store because they don’t take card?

  7. Card Holder Present If a Customer only has a 20 Euro note in their pocket, the most they can spend is 20 Euros. But what if a Customer has a Card with them?

  8. Card Holder Present • 95% of our customers have card payment machines. They include:- • SME’s • Service and Product industries • Referrals from partners • Sold by resellers • Limited direct sales

  9. Card Terminals

  10. Card Machines • These are the card machines that can be used for taking electronic payments via card or Apple/ Android/ IOS Pay:- • Counter top (pin pad option) • Wi-Fi or Bluetooth (or both) • GPRS

  11. Card Machines NPI currently use three main manufacturers for card machines:- Majority of Card types processed (Amex – MID)

  12. Pax terminals S800Counter top terminal Internet only No Pre-authorisations S900 GPRS and Wi-Fi No Pre-authorisations

  13. Spire terminals + SPp10 – PIN PadLinked to SPc50 where customer access restricted White Label screen saver option for Wholesale Resellers SPc5 Can be linked to SPp10 Corded SPG7Mobile GPRS or Wi-Fi Large Paper Roll

  14. Activity Getting to know the terminals task

  15. Features and benefits

  16. Features and benefits

  17. Purchase options

  18. Short Term Rental

  19. Short Term Rental A card machine can be leased any time from periods of 1 day to 6 months The product include service and acquiring and the merchant can use an existing FDMS MID The terminal is a Verifone VX680 available as WI-FI or Mobile (via My-Fi Dongle) Orders are processed manually and not through Revolution 7+ days notice is required to fulfil the service

  20. Short Term Rental • The service is ideal for:- • Seasonal business • Exhibitions • Festivals • Queue busting

  21. Funding

  22. Funding FDGL are our funders for terminals The merchants monthly service payments are collected by FDGL If the merchant stops paying their Direct Debit, FDGL will inform accounts so that the Debit can be chased to avoid a charge back from FDGL to NPI

  23. Care Packages

  24. Value added options Call out charge is 42.99 and non fault charge is 89.50

  25. Standard care (inclusive) The Standard care package is our introductory package included with all NPI Services It is included for terminals, MOTO and E-commerce Merchants can log in to Revolution and log a ticket for support Guaranteed replacement service if the terminal develops a fault within 1 working day

  26. Standard care (inclusive) The care is added to every order, including outright purchases where it is included in the monthly service charge Suitable for merchants who use their terminals infrequently or are not risk averse

  27. Silver care This care can be added during the application process on Revolution It can also be added during the service agreement providing the terminal is working and transacting Ideal for merchants wishing to protect their business from loss of sales due to a fault or for merchants who have several staff using the merchant

  28. Gold care The top level of cover within our range This care can be added during the application process on Revolution It can also be added during the service agreement providing the terminal is working and transacting Ideal for merchants who operate outside normal office hours and who have many employees or a busy environment

  29. Why offer care packages

  30. Activity Complete the care compare task in your workbook

  31. Accessories

  32. Accessories

  33. Managed Install

  34. PRISM PRISM provide our managed install service and engineer visits They carry spare card machines and will often call technical support to get further advice on installations

  35. Deliveries

  36. Deliveries DPD manage all of our deliveries from Ingenico and Pax They will send a text/email to the merchant with an hour window for delivery

  37. Refer a friend

  38. Refer a friend Excludes short term rentals

  39. Summary • Basic knowledge of the Card machine Market • Key terms • NPI Products • The NPI proposition • How to refer a friend

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