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Pertemuan 19

Pertemuan 19. Materi : Understanding e-Business Systems & Security Concept and Application Buku Wajib & Sumber Materi : O’Brien, James A. (2003). Introduction to Information Systems . Essentials for the e-Business Enterprise. Eleventh Edition. McGraw – Hill. Bab 7.

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Pertemuan 19

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  1. Pertemuan 19 • Materi : • Understanding e-Business Systems & Security Concept and Application • Buku Wajib & Sumber Materi : • O’Brien, James A. (2003). Introduction to Information Systems. Essentials for the e-Business Enterprise. Eleventh Edition. McGraw – Hill.Bab 7

  2. The e-Business Application Architecture

  3. Enterprise Resource Planning Integrated Logistics Production Planning Sales Distribution, Order Management Customer/ Employee Accounting and Finance Human Resources Benefits: (1) improved inventory management (2) speedy order processing, (3) standardize business processes, (4) more accurate database content and simplicity.

  4. Customer Relationship Management Retention and Loyalty Programs Marketing and Fulfillment Sales Cross-Sell Up-Sell TeleSales Store Front and Field Service Customer Customer Service and Support Contact Management

  5. Front Office Applications Back Office Applications Enterprise Application Cluster Enterprise Application Cluster Enterprise Application Integration • CRM Application • Customer Service • Field Service • Sales Order • Product Config • ERP Application • Distribution • Manufacturing • Scheduling • Finance Customers Business Partners Suppliers Cross-Functional Integrated Systems

  6. Enterprise Application Integration (EAI) Web Applications Web Applications EAI is a business computing term for applying: Plans, methods, and software tools to modernizing, consolidating, and coordinating existing software/application with lower costs. Interapplication Middleware Legacy Applications Database Systems

  7. Supply Chain Life Cycle Schedule Make Deliver Order Commitment Demand Planning Manufacturing Planning SCM Functional Processes Advance Scheduling Distribution Planning Transportation Planning SCM Integrated Solution Internetworked Supply Chain Management Supply Chain Management Commit

  8. 1 2 4 • Transaction • Processing • Batch • Online/Realtime Document and Report Generation Data Entry 5 Inquiry Processing Database Maintenance 3 Transaction Processing Systems

  9. Enterprise Collaboration System Electronic Communications Tools Electronic Conferencing Tools Collaborative Work Management Tools • E-Mail • Voice Mail, I Phone • Web Publishing • Faxing • Data Conferencing • Voice Conferencing • Videoconferencing • Discussion Forums • Electronic Meetings • Calendaring • Task and Project Mgt • Workflow Systems • Knowledge Mgt • Document Sharing Tools for Enterprise Collaboration

  10. Marketing Production Operations Human Resource Management Functional Business Systems Accounting Finance Functional Business Information Systems

  11. Marketing Information Systems Sales Force Automation Customer Relationship Management Sales Management Interactive Marketing Market Research and Forecasting Advertising and Promotions Product Management Marketing Information Systems

  12. Intranet Computer Integrated Manufacturing Manufacturing Resource Planning Manufacturing Execution Systems Engineering Systems Remote Worker • CAD • CAE • Computer- • Aided • Process • Planning • Shop Floor • Scheduling • Machine Control • Process Control • Robotic Control • Production • Forecasting • Production • Scheduling • Quality Control Supplier Extranet Manufacturing Information Systems

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