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Lecture on Organizational Behavior Model www.AssignmentPoint.com. What is Organizational Behavior?. Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization. Autocratic Model. Supportive Model.
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Lecture on Organizational Behavior Model www.AssignmentPoint.com www.assignmentpoint.com
www.assignmentpoint.com What is Organizational Behavior? • Organizational behavior is a field of study that investigates the impact that individuals, groups and structures have on behavior within an organization.
www.assignmentpoint.com Autocratic Model Supportive Model Custodial Model Collegial Model System Model
www.assignmentpoint.com Autocratic Model Autocratic model depends on power. The people who are in command must have the power to demand “you do this or else”, meaning that an employee who does not follow order will be penalizes. In the autocratic environment the managerial orientation is formal, official, authority. This authority is given by right of command over the people to whom it relates. Management believes that it knows what is best and that the employee’s obligation is to follow orders. It assumes that employees have to directed, and pushed into performance and such prompting is management’s task. Under autocratic conditions the employee orientation is obedience to boss not respect for a manager. The psychological result for employees is dependence on their boss, whose power to hire , fire etc.
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www.assignmentpoint.com Custodial Model In autocratic model employees did not talk back to their boss, but they certainly thought back. A successful custodial approach depends on economic resources. The resulting managerial orientation is toward money to pay wages and benefits. Since employees’ physical needs are already reasonably met, the employer looks to security needs as a motivating force. If an organization does not have the wealth to provide pensions and pay other benefits, it cannot follow a custodial approach.
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www.assignmentpoint.com Supportive Model • The supportive model of organizational behavior had its origins in the “principle of supportive relationships”. It depends on leadership instead of power or money . • Through leadership, management provides a climate to hope employees grow and accomplish in the interests of the organization the things of which theft are capable.
www.assignmentpoint.com • Here management’s concentration is to support the employee’s job performance rather than to simply support employee benefit payments as in the custodial approach. Employee says “we” instead of “they” when referring to their organization. • The leader assumes that workers are not by nature passive and resisted to organizational needs, but that they are made so by an inadequately supportive climate at work. They will take responsibility , develop a drive to contribute, and improve themselves if management will give them a chance capable.
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www.assignmentpoint.com Collegial Model • A useful extension of the supportive model is the collegial model. The term “collegial” relates to a body of people working together cooperatively. The collegial model embodies a team concept. • The collegial model depends on management’s building a feeling of partnership with employees. The result is that employees feel needed and useful. They feel that managers are contributing also , so it is easy to accept and respect their roles in the organization. Managers are seen as joint contributors rather than as bosses. • The managerial orientation is toward teamwork and management is the coach that builds a better team. The employee response to this situation is responsibility.
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www.assignmentpoint.com System Model • Under the system model managers try to convey to each worker, “you are an important part of our whole system. We sincerely care about each of you”. The role of a manager becomes one of facilitating employee accomplishments through a variety of actions. These actions are • Support employee commitment to short-and long-term goals. • Coach individuals and groups in appropriate skills and behaviors. • Model and foster self-esteem. • Show genuine concern and empathy for people. • Offer timely and acceptable feedback. • Help individuals identify and confront issues in ethical ways.
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