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Cisco Quick Hit Briefing Who’s On First? – Partner Resources Update. To join the audio portion, enter a call-back number in the Audio Conference dialog box. Brian Avery. Alternatively, you can call into the meeting by dialing: Toll-Free: (866) 432-9903 Enter Meeting ID : 209 557 789
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Cisco Quick Hit BriefingWho’s On First? – Partner Resources Update To join the audio portion, enter a call-back number in the Audio Conference dialog box. Brian Avery Alternatively, you can call into the meeting by dialing: • Toll-Free: (866) 432-9903 • Enter Meeting ID: 209 557 789 • Press “1” to join the conference. Partner Development Manager – Cisco Systems November 15, 2012
Agenda • Introduction • Cisco Priorities • Cisco Programs • Cisco Promotions • Cisco Capital Promotions • Q&A Brian Avery bravery@cisco.com Partner Development Manager Priors: President and CEOCisco Premier Partner Director of SalesCisco Silver Partner Financial AnalystSprint Corporation
What Is a Quick Hit Briefing? • A weekly partner briefing series designed for Cisco Commercial Territory partners • Concise, relevant updates on: • Cisco products and solutions • Partner programs and promotions • Partner Enablement – Demand Generation, Selling Skills, Closing Tools, etc. • Next Quick Hit Briefing: • Demand Generation Ideas and Execution Thursday Nov 29th, 9:30 ET • https://ciscosales.webex.com/ciscosales/j.php?ED=205794062&RG=1&UID=0&RT=MiMxMQ%3D%3D
Cisco Priorities Leadership in the Core… Routing / Switching / Services 1 Mobility Security 2 Collaboration Any - Any 3 Data Center / Virtualization / Cloud Video 4 5 Architectures for Business Transformation Key Drivers of the Future of the Network That Strategically Leverage the Power of the Network
Who’s On First? Partner Account Manager Sales Account Manager Partner-Led Business Manager Manage Partner Relationships Premier and above • PAM – Partner AM • VPAM – Virtual Partner AM Deals, Opportunities, Pipeline • MM-TAM • GEO-TAM • VSAM • Select AM • Enterprise AM • SLED AM Marketing, Demand Generation, Enablement • PLBM (That’s me) • TMM
Partner Relationship Categories • Partner Relationship Categories: • Cisco Registered PartnerCisco Registered Partners enjoy access to a wide variety of Cisco channel partner tools and are eligible to apply for Cisco certifications and specializations. > Read More • Cisco Specialized PartnerCisco Specialized Partners have mastered a structured training regimen and proven their acumen in an assessment process and can go on to qualify as a Cisco Certified Partner. > Read More • Cisco Certified PartnerCertified Partners must achieve one or more technology specializations, surpass customer satisfaction standards, and provide presales and post-sales support capabilities. > Read More
Cisco Partner Relationship Levels • Certified Partner Benefits • Increased Profitability • Deal Registration • Marketing Support • Partner Support • Product access Certified Partners
Americas Partner Organization What They Do - Partner Relationship Management • Programs, Certifications, Specializations, Training, Business Reviews, Goal Setting – help you succeed with Cisco! • Gold, Silver - PAM – Partner Account Manager In-territory. Mostly cover Silver, Gold partners, some Premier – coordinate territory partner activities. PAM Locator • Premier - VPAM - Virtual Partner Account Manager Virtual – located in RTP-Raleigh. All Premier partners have a dedicated VPAM. PAM Locator • Select – Regional Partner Account Manager Email this alias to connect - selectpartners-us@cisco.com • Distribution Account Teams Registered partners have dedicated teams at our distribution partners - Distributor Locator
Cisco Sales Team Coverage Mid-Market 250 – 1000 employees Named Accounts Joint EngagementCisco-Partner Geo 1 – 250 employees Named and non-named accounts Partner-LedTeaming with Cisco
Commercial Sales Organization What They Do – Opportunity and Account Management Account Management, Opportunity Management, Demos, Pricing, Quoting, Closing Pipeline Management – help you win deals with Cisco! • GTAM – Geo-based territory AM • Sub-250 employee accounts and non-named accounts • MMTAM – Mid-market territory AM • Mid-market named accounts ( +/- 250 – 1,000 employee accounts) • Select AM – Select account manager • Select set of sub-enterprise major accounts (+1,000 employee accounts • VSAM – virtual sales AM – inside sales support to GTAM, MMTAM, Select AM • SLED AM, Federal AM, Enterprise AM
Who Is My Cisco Rep? If the tool returns, no result, it is non-named! http://tinyurl.com/whoismyciscorep
What is a Partner-Led Business Manager Responsible for: • Sales Enablement • Partner Enablement • Business Development • Demand Generation • Develop and Enable a set of focused partners who have both the interest and capacity to grow their Cisco practice in the Commercial space
Distribution Teams Cisco Authorized Distributors • D&H, www.dandh.com • (800) 877-1200 Opt 4,x6630 • Ingram Micro, www.ingrammicro.com • (800) 445-5066 x24041 • Scansource, www.scansource.com • (800) 944-2432 • Tech Data, www.techdata.com • (800) 237-8931 x77776 • Comstorwww.comstor.com • (877) 937-8737 x51131 • Avnet, KBZ, Visitec, TelcoBuy For more information, visit the Cisco Distributor Locator
Partner Helpline • To get help with developing an appropriate BOM of SKU's the Partner Helpline (PH) will help with putting together SKU lists on just about any topology. • Call 1800 GO CISCO and ask the receptionist for Partner Helpline (PH). • http://www.cisco.com/go/ph
For partner relationship help, contact the Partner Relationship Team: www.cisco.com/go/prt/ To Call Cisco Partner Relationship Team in the US and Canada - Hours of Operation: M-F 5:00 a.m. - 6:00 p.m. PST(Supported Languages: English)(800) 553-NETS (1-800-553-6387) or (800) GO-CISCO Select option 1 (to go to the traditional menu). Then Select Option 2 -1 to reach the Cisco Partner Relationship Team (PRT). Partner Relationship Team
Cisco Capital Contacts Cisco Capital can provide you with the tools and resources to help you quickly close your deal. • Visit www.cisco.com/go/growit/ for resources and information • Visit the Contacts Section for local/regional Cisco Capital contacts
Technical Assistance Center • For post-sale implementation support and for ongoing support of customers with support contracts (SMARTnet, SmartCARE, etc) • TAC Service Request Tool: http://tools.cisco.com/ServiceRequestTool/create/launch.do • TAC via Phone- (800) 553 2447
Partner Central http://www.cisco.com/web/partners/index.html
Distributor Locator http://tools.cisco.com/WWChannels/LOCATR/jsp/distributor_locator.jsp
The “SELL” • Easy-to-use online resource designed for your account managers and sales engineers. • Created to assist you with becoming more productive, knowledgeable and competent in selling Cisco solutions www.cisco.com/go/thesell
Disti Compass • Easy-to-use mobile app for partners • Developed for use with iOS and Android mobile devices • App lets our partners see a complete calendar of distributor events, with everything from trainings to workshops, in a single view. • iTunes: https://itunes.apple.com/us/app/cisco-disti-compass/id565287913?mt=8 • Android: https://play.google.com/store/apps/details?id=com.cisco.android.pems
PPE/PPI • Partner Program Enrollment • Enrollment in partner programs such as VIP, Partner Plus, more… • http://www.cisco.com/go/ppe/ • Partner Program Intelligence • Use to track progress and achievement of program goals • http://www.cisco.com/go/ppi/
Cisco Commerce Workspace • Primary e-Commerce tool for Cisco/Partner interaction • Register deals, whether or not you order directly from Cisco • Quote, configure, and order products, software, and related service • Not-for-Resale (NFR) special pricing requests • http://www.cisco.com/go/commerceworkspace/ • Training: http://www.cisco.com/go/commerceworkspace-training
Partner Education Connection • Partner Education Connection (PEC) provides training on products, tools, and solutions to help you keep ahead of the competition as a Cisco Partner. • Achieve and retain your organization's partnership status by following the training required for career certifications and technology specializations. http://tools.cisco.com/pecx/login
Partner Self-Service • Manage all your partner information from one location to get the most from Cisco partner services. • http://apps.cisco.com/WWChannels/GETLOG/login.do
Cisco Capital @oncefinance • @oncefinance is an online financing application app directly linked to automated credit scoring, enabling the submission of applications online, the management of pipeline business, and the virtual review of portfolios • Improve your business with: • Quicker credit decisions • Reduced paperwork • Faster sales closing • Robust portfolio management tools • http://www.cisco.com/web/ordering/ciscocapital/channel_partners/quote.html
Competitive Information • http://www.cisco.com/web/partners/sell/competitive/index.html
Quick Pricing Tool • Reduce Quoting Time from Days to Minutes • The Cisco Quick Pricing Tool (QPT) is designed to help you quickly generate a bill of materials and estimate pricing for Cisco solutions addressing the needs of small to midsized customers. • Cisco Unified Communications 300 Series • Smart Business Communications System • Cisco Unified Communications Manager Express • Cisco Unified Communications Manager Business Edition 3000 • Cisco Unified Communications Manager Business Edition 5000 and 6000 • Cisco Smart Business Architecture • www.cisco.com/go/qpt/
Service Contract Center • Cisco Service Contract Center (CSCC) allows you to manage your Cisco services ordering, quoting and contract management activities in one location. • Access SCC : http://tools.cisco.com/scc/ • SCC Training: http://www.cisco.com/web/services/resources/cscc/training
dCloud: The Cisco Demo Cloud • dCloud is a virtual demonstration service that allows you to conduct, customize, and share demonstrations anywhere, at anytime. • Demo a wide variety of scripted Cisco solutions and products with optional endpoint equipment at tradeshows, on customer sites, in Cisco offices, or virtually. • Demonstrations offer administrative access for complete customization of the demonstration scenarios and environment. • www.cisco.com/go/demo/
Cisco Central • New desktop app for partners • Simplify Cisco’s value proposition and allow sales reps to access prospecting information • Download it today • http://d2gljnx36ylb6z.cloudfront.net/CiscoCentralSetUp-v1.EXE
Cisco Partner Marketing Central • Self-service e-Commerce marketing engine for partners • Campaigns • Events • Customized Marketing Activities • Marketing wallet http://www.ciscopartnermarketing.com
Collaboration Sales Expert App • Cisco Collaboration Expert is a tool designed to help customers and Cisco channel partners understand the key business benefits and capabilities of Cisco's Collaboration Architecture. • Cisco Collaboration Expert contains video demonstrations of Cisco's Collaboration portfolio including solutions including: • Cisco Business Edition • Cisco Jabber • Cisco WebEx • Cisco Telepresence and many more. • https://itunes.apple.com/us/app/cisco-collaboration-expert/id553555637?mt=8
Cisco named the #1 best company to partner with by CRN-USA“These guys have done it right—great performance and great value in the channel” Steven Burke, CRN - http://comdexvirtual.com/comdex
Market Share Leadership Security Digital Video: IPTV Switching: Modular/Fixed Security 100% 100% 100% 100% Cisco/SA 65% 80% 80% 80% 80% 60% 60% 60% 60% Cisco 40% 40% 40% 40% 31% 43% 39% 51% 55% 24% 72% 20% 20% 20% 20% 0% 0% 0% 0% Voice Wireless: LAN Storage: Area Networks 100% 100% 100% 80% 80% Cisco 80% 60% 60% 60% 38% 40% 40% 40% Cisco Cisco 20% 20% 20% 0% 0% 0% Routing: Edge/Core/Access Networked Home Web Conferencing 100% 100% 100% 80% 80% 80% Cisco Linksys 60% 60% 60% 40% 40% 40% Cisco/WebEx 20% 20% 20% 0% 0% 0% Cisco/SA
Cisco’s Financial Strength • $84B Market Cap Company • $43B in Revenue • $8B in Annual Profits • $30B More Cash than Debt • $5.8B in Research and Development • R & D Culture Across Business Units John Chambers,Chairman and CEO, Cisco
Cisco – Resilient and Reinvented Competitors have come and gone… Cisco is still here